Monro Auto Service and Tire Centers

4.3
423 reviews

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
62 Skiff Street, Hamden, CT
06517, United States

Hours

Reviews

4.3
423 reviews
5 stars
335
4 stars
18
3 stars
4
2 stars
13
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting Lillian's exceptional service.

Service Quality

Several reviews indicated issues with service quality, including incorrect oil changes and unresolved repairs.

Pricing Concerns

Customers expressed dissatisfaction with high prices for services and parts, often feeling overcharged compared to competitors.

Wait Times

Numerous reviews mentioned long wait times for service, even with appointments, leading to frustration among customers.

Communication Issues

Customers reported poor communication regarding service updates and pricing, contributing to negative experiences.
  • MP
    Michael Parise
    Nov 10, 2025
    2.0
    I had a 10:30 appointment to mount and balance for tires I didn't get out of there till 3:00 and had to show the guy how to set the beads on the rim and then after he had three tires on the car I come out and was told that they couldn't balance them because they didn't have the cone for the balance machine and she would call me to set up a time was it really Pleasant sitting there waiting Shop with a match Big stereo speaker with lights on it in the corner people coming in and out talking to the tech manager working checking cars out short of Staff only two people there manager and a mechanic and I'm still waiting for a call back a week later on when I can have those tires balanced possibly maybe go to 171 in East Haven but not very happy commonly called Medicare Advantage we have traditions receive a refund for the work or get a call and see if we can get this problem straightened out and out of court tires I only had one cap put on one stem the other three do not have caps on them
  • DE
    Demarco “Coolly D” Eady
    Nov 5, 2025
    5.0
    Great experience Lillian was great
  • DF
    DEz Fresh
    Nov 2, 2025
    2.0
    Came here for four new tires and left with hideous dent in on my wheel. When confronted, the reason the mechanic gives that it could not have been him is “ I been doing this 20 years, I don’t make mistakes” 😂. After that I just took the L and laughed it off. Take pictures of your wheels and submit them to their email before letting them touch your tires. The dent was so nasty that they hid it under brake dust and put wheels back on dirty to hid the scratches and dents. Beware . Lady at counter was helpful but absolutely the damage ruined the great customer service.
  • FU
    Fighting Fitness Usa
    Oct 17, 2025
    5.0
    Always great customer s service from Lil and Reg.
  • AT
    Andrew Taylor
    Oct 13, 2025
    5.0
    Receptionist had a great attitude and made my wait very pleasant. All the workers felt very welcoming, and they got the job done quick

Frequently Asked Questions About Monro Auto Service and Tire Centers

What services does Monro Auto Service and Tire Centers offer?

Monro Auto Service and Tire Centers provides dealer-quality auto maintenance and repair services, including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing, check engine services, and tire changes with top-quality brands.

Which tire brands are available at Monro Auto Service and Tire Centers?

They specialize in tire changes with top-quality brands such as Goodyear, Cooper, Nexen, Kumho, and Ironman.