Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Hamden, CT? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our New Haven Hamden location today.
Location
Hours
Reviews
4.0
284 reviews
5 stars
175
4 stars
38
3 stars
9
2 stars
7
1 star
55
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and accommodating, with specific mentions of helpful employees like Mike, Tommy, and Cam.
Vehicle Condition
Several reviews highlighted issues with vehicle cleanliness and maintenance, with some customers receiving cars that were not properly cleaned or had mechanical problems.
Reservation Issues
Numerous customers reported problems with vehicle availability, including not receiving the reserved vehicle and last-minute cancellations.
Mixed Experiences
While many customers had positive experiences, there were significant complaints about rude staff, billing issues, and perceived scams, indicating inconsistency in service quality.
Location Feedback
The Hamden location received both praise for its staff and criticism for operational inefficiencies, suggesting a need for improved management and organization.
- RMRay Munroe4 days ago5.0My rental experience was very pleasurable. I extended my rental twice with the easy process from my phone. I had no issues. at all
- RRR ReidNov 14, 20255.0It's been about 6 years since I've rented from enterprise, when they were at the old location on Dixwell Ave in Hamden. So I was curious to see if the level of customer service (being great) had remained the same. To my surprise on Oct 7, 2025, I was pleased with the service. Mia Pastorok was the representative who helped me. At the time is was only one Rep. Mia and about 5 customers waiting to be seen, as I was checking in, I'm busy on a business call while she's getting me set up in the rental. She was patient and professional as I was moving right along with her still on my phone call which could have been annoying for her, yet she was great! When my call ended I commended Mia for her patience and professionalism with me and how great she was running a busy establishment like a one-women show that day and getting customers in and out. She got me in and out and I was able to switch a car to my liking, I waited for it to be cleaned because it had just been returned and it was nicely cleaned when I got it. When returning the vehicle, I wish I would have gotten the gentleman's name who does the car detailing. He did a thorough check-in and clean to the vehicle because I left some important confidential papers in the car and he returned them to me immediately! Thanks, again Enterprise!🙂👍 Y.R.R
- RHRamonita HernandezOct 27, 20255.0Rented from here and got an upgrade. When I returned the car Mike worked with me to resolve a situation and was polite and professional. I would rent from here again due to him being great with customer service.
- JJJoe JSep 29, 20255.0Enterprise is the most flexible and accommodating car rental company in the market. Quick and asy transactions, multiple locations and helpful staff.
- RNRichard NormanSep 18, 20255.0All was excellent.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Hamden, CT?
Enterprise Rent-A-Car in Hamden offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.
What are the operating hours for Enterprise Rent-A-Car in Hamden?
The branch is open Monday to Friday from 8 AM to 6 PM, Saturdays from 9 AM to 1 PM, and closed on Sundays.
Does Enterprise Rent-A-Car in Hamden offer airport pick-up services?
Yes, airport pick-up is one of the services provided by Enterprise Rent-A-Car at this location.
What payment methods are accepted at Enterprise Rent-A-Car in Hamden?
They accept American Express, Discover, MasterCard, Visa, and checks as payment options.
Is Enterprise Rent-A-Car in Hamden offering any special rates or deals?
Yes, they offer great weekend rates which you can book through their official website.
How can I make a reservation at Enterprise Rent-A-Car in Hamden?
Reservations can be made online via their official website or through the reservation URL provided.
Where is Enterprise Rent-A-Car located in Hamden?
It is located at 2425 Dixwell Ave, Hamden, CT 06514, USA.
Which nearby dining options are close to Enterprise Rent-A-Car in Hamden for a meal before or after renting a car?
Nearby dining options include IHOP for breakfast and brunch, Bruegger's Bagels for a quick bite, and Popeyes® Louisiana Kitchen for fast food.
Are there nearby gas stations close to Enterprise Rent-A-Car in Hamden to refuel your rental vehicle?
Yes, Teddy's Stores, Gulf, Citgo, and Hamden Food Mart are nearby gas stations where you can refuel your rental car conveniently.
What nearby services or shops can I visit around Enterprise Rent-A-Car in Hamden?
You can visit nearby services like Pink Nails nail salon, LA Fitness gym, and Battery Plus Bulbs for electronics and batteries.