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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

4.0
(288 reviews)

Business Details

2425 Dixwell Ave, Hamden, CT
06514, United States
(203) 288-1176

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Hamden, CT? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our New Haven Hamden location today.

Location

Enterprise Rent-A-Car
2425 Dixwell Ave, Hamden, CT
06514, United States

Hours

Reviews

4.0
288 reviews
5 stars
179
4 stars
38
3 stars
9
2 stars
7
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and helpful, with specific mentions of employees like Mia, Tommy, and Cam.

Vehicle Availability

Several reviews indicated issues with vehicle availability, with customers frequently reporting that the cars they reserved were not available upon arrival.

Rental Process

The rental process was generally described as quick and easy, although some customers experienced delays and confusion regarding their reservations.

Cleanliness and Maintenance

While many customers noted that vehicles were clean and well-maintained, there were complaints about receiving cars that were not properly cleaned or had maintenance issues.

Billing Issues

Numerous reviews highlighted problems with billing, including unexpected charges and difficulties in receiving security deposits back.
  • MT
    Michelle Tolar
    Feb 5, 2026
    5.0
    As long as you make the correct reservation (basic details like pickup location, time, etc.) there isn't an issue! I use Enterprise when I'm traveling for work and personal reasons. There have been two occasions at other locations (not this one!) where the staff were less than helpful (and very short of professional) - but that's only twice out of fifty plus rentals. It's also much, much easier to extend the date/time than it is other places (note I am signed up with Enterprise plus, which might make it easier, I'm not sure). My trip this week went great and the staff at the location were wonderful and courteous. No issues whatsoever.
  • LP
    Laraine Proto
    Jan 31, 2026
    5.0
    Great customer service, vehicles are excellent
  • AS
    Alex Santana
    Jan 30, 2026
    5.0
    Want the best car renting experience ever.. ? Then stop wasting time , get there & thank me later...This location & their staff are the best in the business. Hands down. But do not take my word for it , let them show you the great experience that we all deserve. Go on in.
  • JH
    Jim Harris
    Dec 30, 2025
    5.0
    Friendly professional and quick with the process of rental
  • JD
    John DiCarlo
    Dec 5, 2025
    5.0
    Very Good Costumer Service. Mia was great to deal with. Would recommend Highly

Brand Certified Facts from Enterprise Rent-A-Car

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Certified March 01, 2026Yext Knowledge Graph
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