Enterprise Rent-A-Car

4.0
286 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Hamden, CT? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our New Haven Hamden location today.

Location

Enterprise Rent-A-Car
2425 Dixwell Ave, Hamden, CT
06514, United States

Hours

Reviews

4.0
286 reviews
5 stars
177
4 stars
38
3 stars
9
2 stars
7
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional service provided by staff, particularly mentioning individuals like Mia, Tommy, and Cam.

Rental Process

The rental process was generally described as quick and efficient, with several customers noting the ease of extending rentals and handling issues.

Vehicle Condition

While many rentals were reported as clean and well-maintained, some customers experienced issues with dirty vehicles and maintenance problems.

Reservation Issues

Several customers reported problems with vehicle availability, including not receiving the reserved vehicle and last-minute cancellations.

Mixed Experiences

Overall, experiences varied widely, with some customers expressing satisfaction while others reported significant frustrations and poor service.
  • JH
    Jim Harris
    Dec 30, 2025
    5.0
    Friendly professional and quick with the process of rental
  • JD
    John DiCarlo
    Dec 5, 2025
    5.0
    Very Good Costumer Service. Mia was great to deal with. Would recommend Highly
  • RM
    Ray Munroe
    Nov 19, 2025
    5.0
    My rental experience was very pleasurable. I extended my rental twice with the easy process from my phone. I had no issues. at all
  • RR
    R Reid
    Nov 14, 2025
    5.0
    It's been about 6 years since I've rented from enterprise, when they were at the old location on Dixwell Ave in Hamden. So I was curious to see if the level of customer service (being great) had remained the same. To my surprise on Oct 7, 2025, I was pleased with the service. Mia Pastorok was the representative who helped me. At the time is was only one Rep. Mia and about 5 customers waiting to be seen, as I was checking in, I'm busy on a business call while she's getting me set up in the rental. She was patient and professional as I was moving right along with her still on my phone call which could have been annoying for her, yet she was great! When my call ended I commended Mia for her patience and professionalism with me and how great she was running a busy establishment like a one-women show that day and getting customers in and out. She got me in and out and I was able to switch a car to my liking, I waited for it to be cleaned because it had just been returned and it was nicely cleaned when I got it. When returning the vehicle, I wish I would have gotten the gentleman's name who does the car detailing. He did a thorough check-in and clean to the vehicle because I left some important confidential papers in the car and he returned them to me immediately! Thanks, again Enterprise!🙂👍 Y.R.R
  • RH
    Ramonita Hernandez
    Oct 27, 2025
    5.0
    Rented from here and got an upgrade. When I returned the car Mike worked with me to resolve a situation and was polite and professional. I would rent from here again due to him being great with customer service.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Hamden, CT?

Enterprise Rent-A-Car in Hamden offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.

What are the operating hours for Enterprise Rent-A-Car in Hamden?

The branch is open Monday to Friday from 8 AM to 6 PM, Saturdays from 9 AM to 1 PM, and closed on Sundays.