Customer Service
Many customers praised the staff for being friendly, professional, and helpful, with specific mentions of employees like Mia, Tommy, and Cam.
Vehicle Availability
Several reviews indicated issues with vehicle availability, with customers frequently reporting that the cars they reserved were not available upon arrival.
Rental Process
The rental process was generally described as quick and easy, although some customers experienced delays and confusion regarding their reservations.
Cleanliness and Maintenance
While many customers noted that vehicles were clean and well-maintained, there were complaints about receiving cars that were not properly cleaned or had maintenance issues.
Billing Issues
Numerous reviews highlighted problems with billing, including unexpected charges and difficulties in receiving security deposits back.