AutoZone Auto Parts

4.3
222 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone is the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
2101 Dixwell Ave, Hamden, CT
06514, United States

Hours

Reviews

4.3
222 reviews
5 stars
157
4 stars
30
3 stars
10
2 stars
5
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the exceptional customer service provided by staff members, particularly highlighting individuals like Ray, Helen, and Leon for their helpfulness and professionalism.

Product Knowledge

Several reviews noted the staff's extensive knowledge about products and their ability to assist customers in finding the right parts for their vehicles.

Mixed Experiences

While many customers had positive experiences, there were also reports of poor service from some employees, indicating inconsistency in customer interactions.

Efficiency

Customers appreciated the quick service and efficiency in handling their requests, especially during busy times.

Store Management

Some reviews mentioned issues with store management and staff training, suggesting a need for improvement in customer service training and employee behavior.
  • SR
    Sachin Ramabhadran
    Dec 30, 2025
    5.0
    Go see Ray, he’s the best!
  • TL
    trudy lewis
    Dec 22, 2025
    5.0
    I needed a new car battery and went to AutoZone, where Ray was incredibly friendly and helpful. He walked me through the entire process of changing the battery and made everything easy to understand. I would highly recommend seeing Ray at AutoZone for any issues you may have.
  • KG
    kayla geraci
    Dec 15, 2025
    5.0
    Ray did an incredible job helping me with my rear wiper blade. From helping me find the right one, to even helping me install it! I couldn’t ask for better business and professionalism. Thank you Ray and thank you AutoZone! Happy Holidays
  • ME
    Mohamed Elsankary
    Dec 13, 2025
    5.0
    Ray did an excellent job swapping out my battery in 30 degree weather. You rarely see customer service like this anymore. Huge thanks to him.
  • AP
    Algenis Paulino
    Dec 6, 2025
    1.0
    Some of the morning staff needs to have a very special intens customer service training, specially on how to greet and welcoming customers... Specially a short lady who works in this place.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular store hours for AutoZone Auto Parts in Hamden?

AutoZone Auto Parts in Hamden is open Monday through Friday from 7:30 AM to 8:00 PM, Saturday from 8:00 AM to 8:00 PM, and Sunday from 8:00 AM to 7:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same day delivery?

Yes, AutoZone Auto Parts provides both in-store pickup and same day delivery services.