AutoZone Auto Parts

4.3
191 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone is the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
2101 Dixwell Ave, Hamden, CT
06514, United States

Hours

Reviews

4.3
191 reviews
5 stars
127
4 stars
30
3 stars
10
2 stars
5
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their needs.

Inconsistency

There were mixed reviews regarding customer service, with some customers reporting excellent experiences while others faced rude or unhelpful staff.

Product Availability

Customers frequently noted that the store had the parts they needed and provided assistance in finding the correct items.

Management Issues

Several reviews highlighted poor management practices, including staff behavior and handling of customer complaints.

Knowledge and Expertise

While many staff members were recognized for their knowledge, some customers reported instances of misinformation regarding auto parts.
  • MR
    Melissa Rose
    Oct 28, 2025
    5.0
    Ray R. went above and beyond today just helping me get a code for my check engine light. He was super friendly too. Much appreciated. :-)
  • OB
    Orsolya Balog
    Sep 11, 2025
    5.0
    I needed to order a part for my BMW as i walked into the store the associates were greeting me very friendly. I wasn’t sure what the exact parts I need and they were helping me treating me very nicely with above and beyond service. They were figure out exactly what I needed. Thank you so much for the best service what I experienced! Thank you for Liz , Sandy and Jonathan!!!! Five stars service!!!
  • MZ
    mohammad zaheer
    Aug 3, 2025
    5.0
    Highly recommended
  • CD
    Coach Dwyer
    Jul 9, 2025
    1.0
    Can’t describe how awful customer service was today. I was initially helped out the day prior when needing to buy new head lights. I paid. Told the part would be in at 8 am next day. Show up at 4 pm next day. They say it wasn’t there. The head light that is out causes me not being able to drive at night. I have to Uber another night to work because Auto Zone does not know what they’re doing. I had someone come with me who I was paying to put the piece in. But it was not there. No explanation. No help. Had me wait 30 minutes in store as they took care of other customers because they were not willing to update me. Finally someone came over and said well I just have to give you a refund. Way to go ; staff needs some training.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular store hours for AutoZone Auto Parts in Hamden?

AutoZone Auto Parts in Hamden is open Monday through Friday from 7:30 AM to 8:00 PM, Saturday from 8:00 AM to 8:00 PM, and Sunday from 8:00 AM to 7:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same day delivery?

Yes, AutoZone Auto Parts provides both in-store pickup and same day delivery services.