Many customers praised the exceptional customer service provided by staff members, particularly highlighting individuals like Ray, Helen, and Leon for their helpfulness and professionalism.
Product Knowledge
Several reviews noted the staff's extensive knowledge about products and their ability to assist customers in finding the right parts for their vehicles.
Mixed Experiences
While many customers had positive experiences, there were also reports of poor service from some employees, indicating inconsistency in customer interactions.
Efficiency
Customers appreciated the quick service and efficiency in handling their requests, especially during busy times.
Store Management
Some reviews mentioned issues with store management and staff training, suggesting a need for improvement in customer service training and employee behavior.
SR
Sachin Ramabhadran
Dec 30, 2025
5.0
Go see Ray, he’s the best!
TL
trudy lewis
Dec 22, 2025
5.0
I needed a new car battery and went to AutoZone, where Ray was incredibly friendly and helpful. He walked me through the entire process of changing the battery and made everything easy to understand. I would highly recommend seeing Ray at AutoZone for any issues you may have.
KG
kayla geraci
Dec 15, 2025
5.0
Ray did an incredible job helping me with my rear wiper blade. From helping me find the right one, to even helping me install it! I couldn’t ask for better business and professionalism. Thank you Ray and thank you AutoZone! Happy Holidays
ME
Mohamed Elsankary
Dec 13, 2025
5.0
Ray did an excellent job swapping out my battery in 30 degree weather. You rarely see customer service like this anymore. Huge thanks to him.
AP
Algenis Paulino
Dec 6, 2025
1.0
Some of the morning staff needs to have a very special intens customer service training, specially on how to greet and welcoming customers... Specially a short lady who works in this place.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular store hours for AutoZone Auto Parts in Hamden?
AutoZone Auto Parts in Hamden is open Monday through Friday from 7:30 AM to 8:00 PM, Saturday from 8:00 AM to 8:00 PM, and Sunday from 8:00 AM to 7:00 PM.
Does AutoZone Auto Parts offer in-store pickup and same day delivery?
Yes, AutoZone Auto Parts provides both in-store pickup and same day delivery services.
What types of products can I find at AutoZone Auto Parts?
You can purchase auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
How can I contact AutoZone Auto Parts if I have questions or need assistance?
You can reach AutoZone Auto Parts by phone at +1 203-285-1100 or email at customer.service@autozone.com.
What brands does AutoZone Auto Parts carry?
AutoZone carries brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Where is AutoZone Auto Parts located?
It is located at 2101 Dixwell Ave, Hamden, CT 06514, USA.
Are there any automotive repair shops near AutoZone Auto Parts in Hamden?
Yes, Hamden Auto Body is a nearby auto body and automotive repair shop close to AutoZone, useful if you need repair services after purchasing parts.
What restaurants can I visit near AutoZone Auto Parts?
Nearby you can find DiBella's Subs for sandwiches, Chipotle Mexican Grill for Tex-Mex food, and Wood-n-Tap Bar & Grill for American cuisine, perfect for grabbing a meal before or after your AutoZone visit.
Are there any retail or shopping outlets near AutoZone Auto Parts?
Yes, near AutoZone you can shop at Amor Furniture, Mattress Firm, Bed Bath & Beyond, and SNIPES shoe store among others, which is convenient if you want to combine your errands.
What are some nearby service-oriented stores close to AutoZone Auto Parts?
Nearby services include ShopRite Pharmacy, uBreakiFix electronics repair, AT&T Store for mobile needs, and Minute Clinic for quick medical services.