Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their needs.
Inconsistency
There were mixed reviews regarding customer service, with some customers reporting excellent experiences while others faced rude or unhelpful staff.
Product Availability
Customers frequently noted that the store had the parts they needed and provided assistance in finding the correct items.
Management Issues
Several reviews highlighted poor management practices, including staff behavior and handling of customer complaints.
Knowledge and Expertise
While many staff members were recognized for their knowledge, some customers reported instances of misinformation regarding auto parts.
MR
Melissa Rose
Oct 28, 2025
5.0
Ray R. went above and beyond today just helping me get a code for my check engine light. He was super friendly too. Much appreciated. :-)
OB
Orsolya Balog
Sep 11, 2025
5.0
I needed to order a part for my BMW as i walked into the store the associates were greeting me very friendly. I wasn’t sure what the exact parts I need and they were helping me treating me very nicely with above and beyond service. They were figure out exactly what I needed. Thank you so much for the best service what I experienced! Thank you for Liz , Sandy and Jonathan!!!! Five stars service!!!
MZ
mohammad zaheer
Aug 3, 2025
5.0
Highly recommended
CD
Coach Dwyer
Jul 9, 2025
1.0
Can’t describe how awful customer service was today. I was initially helped out the day prior when needing to buy new head lights. I paid. Told the part would be in at 8 am next day. Show up at 4 pm next day. They say it wasn’t there. The head light that is out causes me not being able to drive at night. I have to Uber another night to work because Auto Zone does not know what they’re doing. I had someone come with me who I was paying to put the piece in. But it was not there. No explanation. No help. Had me wait 30 minutes in store as they took care of other customers because they were not willing to update me. Finally someone came over and said well I just have to give you a refund. Way to go ; staff needs some training.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular store hours for AutoZone Auto Parts in Hamden?
AutoZone Auto Parts in Hamden is open Monday through Friday from 7:30 AM to 8:00 PM, Saturday from 8:00 AM to 8:00 PM, and Sunday from 8:00 AM to 7:00 PM.
Does AutoZone Auto Parts offer in-store pickup and same day delivery?
Yes, AutoZone Auto Parts provides both in-store pickup and same day delivery services.
What types of products can I find at AutoZone Auto Parts?
You can purchase auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
How can I contact AutoZone Auto Parts if I have questions or need assistance?
You can reach AutoZone Auto Parts by phone at +1 203-285-1100 or email at customer.service@autozone.com.
What brands does AutoZone Auto Parts carry?
AutoZone carries brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Where is AutoZone Auto Parts located?
It is located at 2101 Dixwell Ave, Hamden, CT 06514, USA.
Are there any automotive repair shops near AutoZone Auto Parts in Hamden?
Yes, Hamden Auto Body is a nearby auto body and automotive repair shop close to AutoZone, useful if you need repair services after purchasing parts.
What restaurants can I visit near AutoZone Auto Parts?
Nearby you can find DiBella's Subs for sandwiches, Chipotle Mexican Grill for Tex-Mex food, and Wood-n-Tap Bar & Grill for American cuisine, perfect for grabbing a meal before or after your AutoZone visit.
Are there any retail or shopping outlets near AutoZone Auto Parts?
Yes, near AutoZone you can shop at Amor Furniture, Mattress Firm, Bed Bath & Beyond, and SNIPES shoe store among others, which is convenient if you want to combine your errands.
What are some nearby service-oriented stores close to AutoZone Auto Parts?
Nearby services include ShopRite Pharmacy, uBreakiFix electronics repair, AT&T Store for mobile needs, and Minute Clinic for quick medical services.