Valvoline Instant Oil Change

4.1
176 reviews

About

Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Guilford.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
522 Boston Post Road, Guilford, CT
06437, United States

Hours

Reviews

4.1
176 reviews
5 stars
126
4 stars
10
3 stars
7
2 stars
5
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and efficient, with several mentioning excellent communication and a lack of pressure to upsell services.

Service Quality

While some reviews highlighted quick and thorough service, others reported issues with improper service, such as incorrect fluid being used and poor handling of vehicle components.

Pricing Concerns

Numerous customers expressed dissatisfaction with the pricing, describing it as high compared to competitors, and some felt pressured into unnecessary services.

Mixed Experiences

Feedback varied significantly, with some customers having positive experiences and others reporting unprofessional behavior and dissatisfaction with service outcomes.
  • TV
    Todd Vetter
    6 days ago
    5.0
    We've appreciated the staff's professionalism over the past couple of years. Always courteous and helpful. We're not car people, so we tend to assume that what we're told the car needs is accurate and honest, but with no real sense that we know the difference. This past week, I took one of our cars in because it looked like one of the headlights was out. I told them to go ahead and replace both. They checked the light and found nothing wrong. Put everything back together and sent me off without a charge.
  • AM
    anthony murphy
    Jan 4, 2026
    1.0
    the worst experience. twice they put a mechanical washer (metal) as a replacement gasket for the oil pan plug. the second time I asked them not to do that and they did it anyway. I was dripping oil twice. I ended up replacing the washer with the correct gasket. this could have been catastrophic. Like blow a motor. For the price I paid to get an oil change you would think they would have gotten it right the second time after I told them not to. I'll stick with doing my own oil change. At least I care.
  • EF
    Eddie Feitosa
    Dec 18, 2025
    5.0
    Valvoline Rules !!!
  • MB
    Michael Burrell
    Dec 2, 2025
    5.0
    All staff members were professional, efficient, and courteous!
  • IH
    Ian Hammersley
    Nov 24, 2025
    1.0
    This is a sorry excuse for a car service shop. As we all know they are money hungry and will try to sell $16 parts for $60 but that is not the issue here. This specific Guilford location gave me HORRIBLE service. To start off I had went in for an oil change and also got my transmission serviced. The techs did not secure my skid plate back on my car and left it completely hanging off which I then noticed the next morning on the highway and immediately went back to the location. What could this billion dollar corporations fix be? Zip ties. That is right Valvoline unprofessionally secured my skid plate back on with zip ties. The manager of this location also came out to tell me it was not their fault and that it just happens, but this has never happened to any car of mine or anyone I know and I have had cars over 200k miles. BUT IT DOES NOT STOP THERE!!! This location also with no warning of damage put the wrong transmission fluid in my car. This is causing the car to stutter when shifting gears and I have been informed I need to get a drain and fill of the proper fluid. I paid $200 for them to mess with my transmission and $80 for them to not put my car’s undercarriage back together as they obviously should know to do. I will NEVER be returning to valvoline as they have monro right next door who do a better job for the same prices or even cheaper, THEY WILL EVEN ROTATE YOUR TIRES FOR FREE. STAY AWAY FROM VALVOLINE!!!

Frequently Asked Questions About Valvoline Instant Oil Change

What services does Valvoline Instant Oil Change in Guilford offer?

Valvoline Instant Oil Change in Guilford provides 15-minute stay-in-your-car oil changes and a wide range of preventive vehicle maintenance solutions for all types of vehicles.

Where is Valvoline Instant Oil Change located in Guilford?

It is located at 522 Boston Post Road, Guilford, CT 06437, USA.