Monro Auto Service and Tire Centers

4.6
405 reviews

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
556 Boston Post Road, Guilford, CT
06437, United States

Hours

Reviews

4.6
405 reviews
5 stars
343
4 stars
19
3 stars
6
2 stars
5
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting the manager Gerry and Jody for their exceptional service.

Efficiency

Several reviews noted quick turnaround times for services, with many customers appreciating the promptness in handling repairs and oil changes.

Trustworthiness

There were mixed reviews regarding trust, with some customers feeling taken advantage of or misdiagnosed, while others felt the service was honest and fair.

Pricing Issues

Customers reported inconsistencies in pricing, with some feeling overcharged or quoted higher prices than expected, leading to concerns about transparency.

Quality of Work

While many customers were satisfied with the quality of service, there were complaints about incomplete or incorrect repairs, leading to the need for follow-up visits.
  • CW
    Conrad Ward
    Dec 1, 2025
    3.0
    Sad situation, nice people working here, but they could not honor the website's coupon, blaming it on their computer. $98.99 coupon actually billed at $149. They brought the charge down to $129 when I pointed out the situation, but still a bait and switch. I honestly am not sure why they would think I would come back.
  • KK
    Kathleen Kopylec
    Nov 29, 2025
    1.0
    I wanted to veiw your tire prices an brands you sell online , your website doesn't let you it forces you into an appointment with zero information , no! I want to know what you have before I decide, I was trying to do local to save time , guess I will spend my day off at town fair or pep boys because they don't hide what they sell online.
  • KT
    Kevin Thom
    Nov 19, 2025
    5.0
    Very nice and competent staff. Quick turn around. Highly recommend.
  • BO
    Brendon O'Brien
    Nov 17, 2025
    5.0
    Took me in right away, told me how long the work would take and the price. No surprises just great work
  • SS
    sherry S.
    Oct 30, 2025
    5.0
    I've been to this Auto service on two different occasions on both times all of the workers were all very helpful resourceful friendly honest and cost effective .

Frequently Asked Questions About Monro Auto Service and Tire Centers

What types of automotive services does Monro Auto Service and Tire Centers offer?

Monro Auto Service and Tire Centers provides comprehensive automotive care including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing services, check engine services, and tire changes with top-quality brands.

Where is Monro Auto Service and Tire Centers located?

Monro Auto Service and Tire Centers is located at 556 Boston Post Road, Guilford, CT 06437, USA.