Need a rental car in Groton, CT? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Groton location today.
Overall, customers praised the staff for being friendly, helpful, and professional, with many highlighting specific employees for their exceptional service.
Efficiency
Many reviews noted quick and efficient service during both pickup and drop-off, with minimal wait times reported.
Car Quality
Customers frequently mentioned that the rental cars were clean, well-maintained, and in good condition.
Reservation Issues
Some customers experienced problems with reservations not being honored or vehicles not being available, leading to frustration.
Positive Experiences
Despite some negative feedback, a significant number of customers expressed satisfaction with their overall rental experience and indicated they would return.
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Carsten
Jan 6, 2026
5.0
Great rental experience. Car was ready as promised and in excellent condition. Team was incredibly professional and friendly. I believe your associate's name was Zach, and he could not have provided better service. Thank you.
JA
Jannette Aquino
Jan 1, 2026
5.0
Great customer service.
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Luke
Dec 29, 2025
5.0
Excellent and fast service from Mike. He got me my car immediately, of good quality, from a reservation I had made only minutes prior. It was likewise quick and painless to drop off the car.
Next time I'm in town, I'll definitely come here and hope to find Mike here.
AA
Andy A
Dec 17, 2025
5.0
Wonderful experience- quick pickup / drop off. Really helpful staff and the car was spotless and worked without issue. 5 stars.
Thank you!!!
MM
Marie Mercer
Dec 4, 2025
4.0
As I said in the previous page, overall the experience is great with the exception of the day of pick up. The car wasn’t ready. They hadn’t even started to prepare the car so I waited for an hour just to pick up the car, which then caused me to be late to my dentist appointment That I’ve been waiting for for a couple months and then that had to be canceled and rescheduled And it’s still isn’t gonna come up until January 12 of 26