Advance Auto Parts

4.1
206 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 184 Route 12 in Groton offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
184 Route 12, Groton, CT
06340, United States

Hours

Reviews

4.1
205 reviews
5 stars
116
4 stars
45
3 stars
18
2 stars
4
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with several employees mentioned by name for their exceptional service.

Mixed Experiences

While many reviews highlighted positive interactions, there were notable complaints about rude behavior from certain employees, particularly regarding return policies and customer treatment.

Product Availability

Customers appreciated the store's ability to stock a variety of parts and products, although some expressed frustration when specific items were unavailable.

Professionalism

Several reviews commended the professionalism of the staff, while others pointed out instances of unprofessional behavior, indicating inconsistency in service quality.
  • EE
    Eileen
    2 days ago
    4.0
    Sam was excellent
  • SM
    Scooch Martinsson
    Sep 4, 2025
    5.0
    Sam and Robert were a great help they knew the exact parts I needed and very professional. Many thanks
  • MM
    Marie Madore
    Sep 3, 2025
    4.0
    For here the guys are super always very helpful
  • MG
    Mike Gouvin
    Aug 18, 2025
    1.0
    Went to get new light bulbs for my truck gave me the wrong ones couldn't tell to you tried them he told me tough luck 64 dollars down the drain last time I will go there
  • LP
    lily parks
    Aug 5, 2025
    5.0
    Sha was fantastic. He helped us fix the oil issue with our car in a quick and efficient manner. Thank you Sha!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*