Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 184 Route 12 in Groton offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.1
204 reviews
5 stars
116
4 stars
44
3 stars
18
2 stars
4
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with several employees mentioned by name for their exceptional service.
Product Availability
Customers frequently noted that the store had a good selection of parts and products, often finding what they needed in stock.
Mixed Experiences
While many reviews were positive, there were notable complaints about rude staff and poor customer service experiences, particularly involving a specific employee.
Efficiency
Several reviews highlighted quick service and efficient transactions, with staff assisting customers promptly.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, feeling that certain items were overpriced compared to competitors.
- SMScooch MartinssonSep 4, 20255.0Sam and Robert were a great help they knew the exact parts I needed and very professional. Many thanks
- MMMarie MadoreSep 3, 20254.0For here the guys are super always very helpful
- MGMike GouvinAug 18, 20251.0Went to get new light bulbs for my truck gave me the wrong ones couldn't tell to you tried them he told me tough luck 64 dollars down the drain last time I will go there
- LPlily parksAug 5, 20255.0Sha was fantastic. He helped us fix the oil issue with our car in a quick and efficient manner. Thank you Sha!
- MFMarie FrancisNov 23, 20195.0Went in to buy some wheel covers and as soon as I walked in Zae came right over and asked if I needed assistance in finding anything. He even helped me in making a decision on the style of product I was purchasing. He has also assisted me in the past and has always been very nice, knowledgeable, and gave good suggestions on any car issues I was having. He's a great asset to the company and I hope he's recognized for his awesome customer service.
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
Where is Advance Auto Parts located in Groton?
Advance Auto Parts is located at 184 Route 12, Groton, CT 06340.
What are the store hours for Advance Auto Parts in Groton?
Advance Auto Parts is open Monday to Saturday from 7:30 AM to 8:00 PM, and Sunday from 9:00 AM to 7:00 PM.
Does Advance Auto Parts install car batteries, and is there a charge for this service?
Yes, Advance Auto Parts installs your new battery for free with purchase. Exclusions may apply.
Can I recycle my used motor oil at Advance Auto Parts?
Yes, Advance Auto Parts recycles used motor oil for free. Exclusions may apply.
What payment methods are accepted at Advance Auto Parts in Groton?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Advance Auto Parts offer curbside pickup or same-day delivery?
Yes, they offer in-store pickup, curbside pickup, and same-day delivery services.
Can a team member scan my car's engine codes at Advance Auto Parts?
Yes, team members can scan engine codes for you. Exclusions may apply.
What nearby dining options are available close to Advance Auto Parts?
Nearby dining options include Gansett Wraps Groton (Mediterranean restaurant), Russell's Ribs (barbecue restaurant), Taco Bell (fast food Mexican restaurant), Panera Bread (cafe and bakery), KFC (fast food chicken), and Chinese Kitchen Restaurant (Chinese and Asian cuisine).
Are there nearby hotels or motels near Advance Auto Parts?
Yes, the Super 8 by Wyndham Groton and Super 8 are nearby options for lodging.
Where can I find courier and shipping services near Advance Auto Parts?
There are multiple UPS Access Point locations close by that offer courier, delivery, and post office services.