Business Details
About
Volkswagen DealerBrake ShopCar DealerAuto Repair ShopUsed Car DealerAuto Parts StoreOil Change Service StationCar Leasing Service
Location
Gene Langan Volkswagen Glastonbury
816 New London Turnpike, Glastonbury, CT
06033-3076, United States
Hours
Reviews
4.9
840 reviews
5 stars
797
4 stars
16
3 stars9
2 stars4
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the dealership for its friendly, professional, and accommodating staff, highlighting exceptional service from sales representatives like Byram, Frank, and Miguel.
Buying Experience
Many reviews noted a seamless and stress-free car buying process, with no pressure tactics and efficient handling of transactions.
Service Quality
The service department received positive feedback for being thorough, knowledgeable, and responsive, although there were some concerns about specific repair issues.
Long-term Loyalty
Numerous customers expressed loyalty to the dealership, citing multiple purchases over the years and a strong trust in the service provided.
Mixed Repair Experiences
While many praised the service department, some customers reported dissatisfaction with vehicle repairs and diagnostics, indicating a need for improvement in this area.
- PPpdumais86Oct 21, 20255.0I just recently purchased a 2024 VW Jetta with 9,0000 miles from Gene Langan VW. From start to finish it was ⭐️⭐️⭐️⭐️⭐️ service. This now the 5 th VW we purchased from Gene Langan VW. Each time it has been 🌟⭐️⭐️⭐️⭐️service. thanks Dave and his team…!!!
- VNV Æ D O NOct 2, 20255.0Excellent customer service experience. Byram Tamri has been a pleasure to deal with when any questions or concerns arose during the buying process. These guys are a step above most dealers hands down. Gene is a great guy, as well as Miguel, Steve, Troy and Chris, all who made the buying experience better.
- CBchris brownSep 25, 20255.0Went to Gene Langan's yesterday for a simple but urgent repair, and Troy personally came out to check out what was going on with an oil leak. He not only got me in right away (even though it was lunchtime), they cleaned up the engine too! Gene was also there, and is always friendly, and makes sure I'm completely satisfied. This is why I've bought 3 Passats there over the past 14 years, and I'll never go anywhere else!
- WSWesley SkorskiSep 7, 20255.0Fast and honest service.
- AAArianaAug 27, 20255.0Can’t thank them enough for helping me when I was in a bind late on a Friday afternoon. Everyone I interacted with was kind and willing to help. Big thank you!!
Frequently Asked Questions About Gene Langan Volkswagen Glastonbury
What are the business hours of Gene Langan Volkswagen Glastonbury?
The dealership is open Monday to Friday from 8:30 AM to 6:00 PM, and on Saturday from 8:30 AM to 5:00 PM. It is closed on Sundays.
Where is Gene Langan Volkswagen Glastonbury located?
It is located at 816 New London Turnpike, Glastonbury, CT 06033-3076, United States.
What type of services does Gene Langan Volkswagen Glastonbury offer?
They offer services as a Volkswagen dealer, brake shop, car dealer, auto repair shop, used car dealer, auto parts store, oil change service station, and car leasing service.
How can I contact Gene Langan Volkswagen Glastonbury?
You can call them at +1 860-633-0261 or visit their website at https://www.langanvw.com/ for more information.
Is Gene Langan Volkswagen Glastonbury active on social media?
Yes, they have a Facebook page available at https://www.facebook.com/108349082576283 where they share updates and interact with customers.
Who is Frank Belknap mentioned among the nearby places?
Frank Belknap is a Sales & Leasing Consultant associated with Langan Volkswagen Glastonbury, specializing in car sales, automotive parts, and automobile leasing.
Are there any nearby convenience places like pharmacies or banks near Gene Langan Volkswagen?
Yes, CVS Pharmacy and CVS Beauty are nearby for pharmacy and beauty needs, and Santander Bank US - ATM and LibertyX Bitcoin ATM are available for banking and ATM services.
What dining options are close to Gene Langan Volkswagen Glastonbury?
Nearby dining includes The Beamhouse, an American restaurant, and O’Riley’s Wine & Spirits if you're interested in beverages and casual shopping.
Are there any nearby landmarks or places of interest to visit around Gene Langan Volkswagen?
Yes, The Tannery, a landmark and concert venue, is nearby, making it a great spot to visit before or after your appointment.
Can I find other car dealerships or repair services near Gene Langan Volkswagen Glastonbury?
Yes, nearby options include Monaco & Sons Mtr Sales Inc and Ford Motor Company, providing additional car sales and automotive repair services.