Valvoline Instant Oil Change

4.1
258 reviews

About

Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Fairfield.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
859 Tunxis Hill Road, Fairfield, CT
06825, United States

Hours

Reviews

4.1
258 reviews
5 stars
161
4 stars
34
3 stars
15
2 stars
12
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly and efficient staff, while others report rude and dismissive behavior.

Service Quality

Several customers experienced issues with service quality, including improper oil changes and upselling of unnecessary services.

Speed and Efficiency

Many reviews highlight the quick service provided, with several customers noting that oil changes were completed in a timely manner.

Pricing Concerns

Numerous customers expressed dissatisfaction with pricing, citing unexpected charges and feeling misled about service costs.
  • MM
    Mask Mask
    2 days ago
    4.0
    Decent place, some mistakes but overall good experience.
  • JS
    Justin Sabol
    Jan 6, 2026
    5.0
    Excellent service
  • JS
    Jana Saber
    Nov 28, 2025
    5.0
    Marlon was amazing — he made sure every single thing on my car was taken care of and double-checked. He explained what he was doing, made sure my oil change was perfect, and didn’t miss a detail. He was fast, thorough, and genuinely cared, especially since I was in a bit of a rush. Terrell was also great! He made sure everything was top tier, and my car feels brand new. Thank you Marlon and Terrell!!! I’ll definitely be coming back!
  • PP
    Paulina Perlwitz
    Nov 16, 2025
    1.0
    Awful and nasty workers who yell and laugh at you. I came here immediately asked for a price on a battery and then three people came out to tell me to move my car in different places which I did. They kept getting angry, even though I was complying with exactly what they said and so I was confused as to why they were angry and then I politely kept saying could someone please tell me the price of the battery no one did. I finally got in there and the man was motioning for me to move forward. The other guy didn’t see that he was motioning and started yelling at me that I shouldn’t be moving forward, and I pointed to the guy motioning toward me and he rightfully closed his mouth. When I expressed how annoying what had just happened was to the other guy, he started laughing at me and you know what that was a boundary violation- I said how dare you laugh at me- I’m desperate for a new battery, I’m stressed and you’re making fun of me and I’ll be calling corporate because this is unacceptable . The manager answered a question about payment processes, which I said fine to his answer about the payment (they called the manager because they weren’t sure if they could use my payment form, he wasn’t there). I then made a complaint about them and the manager (who was automatically nasty before I even spoke by the way) certainly couldn’t hear it that his employees were acting cruelly, talked over me, and totally just reprimanded me instead of listening to what I was saying - I didn’t fight him on the answer to payment query at all. It was a very negative experience and I don’t recommend it. I didn’t get a battery here if you can surmise that. I watched the man next to me being treated with respect and dignity, so I can’t say that this doesn’t feel sexist.
  • AL
    adam lieb
    Oct 10, 2025
    5.0
    Always very satisfied

Frequently Asked Questions About Valvoline Instant Oil Change

What type of vehicle services does Valvoline Instant Oil Change in Fairfield offer?

Valvoline Instant Oil Change offers quick oil changes, preventive vehicle maintenance, car battery services, and auto air conditioning service for all types of vehicles.

How long does an oil change take at Valvoline Instant Oil Change?

Oil changes typically take about 15 minutes, and you can stay in your car during the service.