Valvoline Instant Oil Change

4.0
254 reviews

About

Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Fairfield.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
859 Tunxis Hill Road, Fairfield, CT
06825, United States

Hours

Reviews

4.0
254 reviews
5 stars
158
4 stars
33
3 stars
15
2 stars
12
1 star
36

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences with service quality, ranging from excellent and efficient to poor and unprofessional.

Customer Service

Feedback highlighted issues with customer service, including upselling tactics and rude behavior from some employees.

Speed of Service

Many customers appreciated the quick service, often completing oil changes in under 20 minutes.

Pricing Concerns

Several reviews mentioned dissatisfaction with pricing, including feeling overcharged or misled about costs.

Staff Attitude

While some customers praised the friendliness and professionalism of staff, others reported negative interactions with employees.
  • PP
    Paulina Perlwitz
    Nov 16, 2025
    1.0
    Awful and nasty workers who yell and laugh at you. I came here immediately asked for a price on a battery and then three people came out to tell me to move my car in different places which I did. They kept getting angry, even though I was complying with exactly what they said and so I was confused as to why they were angry and then I politely kept saying could someone please tell me the price of the battery no one did. I finally got in there and the man was motioning for me to move forward. The other guy didn’t see that he was motioning and started yelling at me that I shouldn’t be moving forward, and I pointed to the guy motioning toward me and he rightfully closed his mouth. When I expressed how annoying what had just happened was to the other guy, he started laughing at me and you know what that was a boundary violation- I said how dare you laugh at me- I’m desperate for a new battery, I’m stressed and you’re making fun of me and I’ll be calling corporate because this is unacceptable . The manager answered a question about payment processes, which I said fine to his answer about the payment (they called the manager because they weren’t sure if they could use my payment form, he wasn’t there). I then made a complaint about them and the manager (who was automatically nasty before I even spoke by the way) certainly couldn’t hear it that his employees were acting cruelly, talked over me, and totally just reprimanded me instead of listening to what I was saying - I didn’t fight him on the answer to payment query at all. It was a very negative experience and I don’t recommend it. I didn’t get a battery here if you can surmise that. I watched the man next to me being treated with respect and dignity, so I can’t say that this doesn’t feel sexist.
  • AL
    adam lieb
    Oct 10, 2025
    5.0
    Always very satisfied
  • AB
    Alex Boglachenko
    Oct 4, 2025
    1.0
    Took a voltzwagon for an oil change. Within 200miles it was out of oil, as if no new oil was added to the car. Would advise against here, but maybe it was an odd day.
  • KS
    Kyrie Smith-Austin
    Oct 3, 2025
    5.0
    Quick, Friendly, and Honest Service.
  • CH
    Cynthia Hilliard
    Sep 16, 2025
    5.0
    I’ve been going to Valvoline for many years, more than 20…service is focused, consistent and reliable. Representatives are courteous, knowledgeable and respectful. Thank you Vallvoline.

Frequently Asked Questions About Valvoline Instant Oil Change

What type of vehicle services does Valvoline Instant Oil Change in Fairfield offer?

Valvoline Instant Oil Change offers quick oil changes, preventive vehicle maintenance, car battery services, and auto air conditioning service for all types of vehicles.

How long does an oil change take at Valvoline Instant Oil Change?

Oil changes typically take about 15 minutes, and you can stay in your car during the service.