Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Fairfield.
Feedback on customer service is mixed, with some praising friendly and efficient staff, while others report rude and dismissive behavior.
Service Quality
Several customers experienced issues with service quality, including improper oil changes and upselling of unnecessary services.
Speed and Efficiency
Many reviews highlight the quick service provided, with several customers noting that oil changes were completed in a timely manner.
Pricing Concerns
Numerous customers expressed dissatisfaction with pricing, citing unexpected charges and feeling misled about service costs.
MM
Mask Mask
2 days ago
4.0
Decent place, some mistakes but overall good experience.
JS
Justin Sabol
Jan 6, 2026
5.0
Excellent service
JS
Jana Saber
Nov 28, 2025
5.0
Marlon was amazing — he made sure every single thing on my car was taken care of and double-checked. He explained what he was doing, made sure my oil change was perfect, and didn’t miss a detail. He was fast, thorough, and genuinely cared, especially since I was in a bit of a rush. Terrell was also great! He made sure everything was top tier, and my car feels brand new. Thank you Marlon and Terrell!!! I’ll definitely be coming back!
PP
Paulina Perlwitz
Nov 16, 2025
1.0
Awful and nasty workers who yell and laugh at you. I came here immediately asked for a price on a battery and then three people came out to tell me to move my car in different places which I did. They kept getting angry, even though I was complying with exactly what they said and so I was confused as to why they were angry and then I politely kept saying could someone please tell me the price of the battery no one did.
I finally got in there and the man was motioning for me to move forward. The other guy didn’t see that he was motioning and started yelling at me that I shouldn’t be moving forward, and I pointed to the guy motioning toward me and he rightfully closed his mouth.
When I expressed how annoying what had just happened was to the other guy, he started laughing at me and you know what that was a boundary violation- I said how dare you laugh at me- I’m desperate for a new battery, I’m stressed and you’re making fun of me and I’ll be calling corporate because this is unacceptable .
The manager answered a question about payment processes, which I said fine to his answer about the payment (they called the manager because they weren’t sure if they could use my payment form, he wasn’t there). I then made a complaint about them and the manager (who was automatically nasty before I even spoke by the way) certainly couldn’t hear it that his employees were acting cruelly, talked over me, and totally just reprimanded me instead of listening to what I was saying - I didn’t fight him on the answer to payment query at all. It was a very negative experience and I don’t recommend it. I didn’t get a battery here if you can surmise that.
I watched the man next to me being treated with respect and dignity, so I can’t say that this doesn’t feel sexist.
Frequently Asked Questions About Valvoline Instant Oil Change
What type of vehicle services does Valvoline Instant Oil Change in Fairfield offer?
Valvoline Instant Oil Change offers quick oil changes, preventive vehicle maintenance, car battery services, and auto air conditioning service for all types of vehicles.
How long does an oil change take at Valvoline Instant Oil Change?
Oil changes typically take about 15 minutes, and you can stay in your car during the service.
Does Valvoline Instant Oil Change require appointments?
No, appointments are not required. You can visit during business hours for service without scheduling ahead.
What payment methods are accepted at Valvoline Instant Oil Change?
They accept debit cards, credit cards, and mobile NFC payments.
What are the operating hours of Valvoline Instant Oil Change in Fairfield?
They are open Monday to Friday from 8 AM to 6 PM, Saturday 8 AM to 5 PM, and Sunday 8 AM to 4 PM. They are closed on Thanksgiving and Christmas.
Where is Valvoline Instant Oil Change located in Fairfield?
It is located at 859 Tunxis Hill Road, Fairfield, CT 06825, USA.
Which restaurants are near Valvoline Instant Oil Change where I can eat before or after my vehicle service?
Nearby restaurants include LC Chen's for Asian cuisine, Steffano's Pizza Restaurant, Liana's Trattoria for Italian food, Joanne's Table for Italian and cocktails, and Chip's Family Restaurant for American breakfast and brunch.
Are there any fitness or wellness centers close to Valvoline Instant Oil Change?
Yes, Orangetheory Fitness Fairfield gym is nearby if you want to work out or relax before or after your car maintenance.
What nearby services can assist with transportation or travel planning around Valvoline Instant Oil Change?
Book N Ride Executive Car Service nearby offers limo and travel services for convenient transportation.
Can I shop for clothing or home cleaning services near Valvoline Instant Oil Change?
Yes, T.J.Maxx is a nearby department and clothing store, and ClearCleaning Window Cleaning Solutions provides home cleaning services close by.