Business Details
About
Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
Location
Monro Auto Service and Tire Centers
60 Freshwater Boulevard, Enfield, CT
06082, United States
Hours
Reviews
4.2
500 reviews
5 stars
375
4 stars
28
3 stars
14
2 stars
9
1 star
74
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised the staff for being friendly and helpful, others reported rude behavior and poor communication from management.
Quality of Work
Many customers appreciated the thoroughness and quality of service, but there were complaints about incomplete work and issues arising after service.
Timeliness
Several reviews highlighted issues with long wait times and missed appointments, leading to frustration among customers.
Pricing Transparency
Customers expressed dissatisfaction with unexpected charges and discrepancies between quoted prices and final bills.
- MRMaureen Roberts2 days ago5.0Great service! I walked in asking if they could look at my car for a noise it was making. Found the issue and fixed it immediately. Could have told me it was a big issue and I would have believed it, but their honesty won me over. Also, they found one of my rims was bent badly, which was overlooked by another auto repair place 6 days prior. The service desk, the mechanics and price was perfect. I am now a new customer. Thank you!
- VTVirginia TursoJan 5, 20261.0I do not recommend. I was out of state and overcharged for my services. Very uncomfortable and unprofessional. Said "thank you" to the staff who was all standing around laughing and whispering and was ignored. Try going anywhere else before you go here.
- CLCHRIS LEBLANCJan 5, 20261.0Oil change fine. Told me my battery was bad. Wanted nearly 400 dollars to buy and put a new one in. Took car and had battery tested at 2 DIFFERENT places and was told battery is fine and passed tests
- ATAndrew TedfordJan 3, 20265.0This isn't the Monroe service center that I generally use because it is a few towns away, but they were able to take me right at 730 in the morning to fix my flat tire. Manny Hurtado and Josh had great customer service and were warm and welcoming in the reception area.With myself, wife, mother-in-law and baby. We were back in on the road in thirty minutes.
- NPNhan PhamDec 13, 20251.0Updated: Came in to get one of a sensors changed on the Tire Pressure Monitor System. The sensor was replaced but the owner/manager could not figure out how to program the sensor. I don’t know what he did but neither of the rear sensors provide a reading now. I was charged full price and I was told to bring it to the dealer and let them figure it out. Why do I have to bring it to the dealer and pay extra for it when you did not complete the job like you promised. Please stay away from this business unless you want to waste your time and money. Received a reply from the owner and was told to bring my vehicle back and when I got there I was told rudely by Manny, the manager that he didn’t write the reply and there is nothing he can do. He also refused to give me his name or the owner name
Frequently Asked Questions About Monro Auto Service and Tire Centers
What types of auto services does Monro Auto Service and Tire Centers in Enfield offer?
Monro Auto Service and Tire Centers provides dealer-quality auto maintenance and repair including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing, and check engine services.
Which tire brands are available at Monro Auto Service and Tire Centers in Enfield?
They specialize in tire changes and carry top-quality brands such as Goodyear, Cooper, Nexen, Kumho, and Ironman.
What are the operating hours of Monro Auto Service and Tire Centers in Enfield?
Monday through Friday, they are open from 7:30 AM to 7:00 PM; Saturday from 7:30 AM to 6:00 PM; and Sunday from 9:00 AM to 5:00 PM.
Where is Monro Auto Service and Tire Centers located in Enfield?
It is located at 60 Freshwater Boulevard, Enfield, CT 06082.
How can I contact Monro Auto Service and Tire Centers in Enfield?
You can reach them by phone at +1 860-741-5158.
Is there a nearby gas station where I can refuel after visiting Monro Auto Service and Tire Centers?
Yes, the Costco Gasoline station is nearby, making it convenient to refuel your vehicle after service or tire shopping.
Are there any grocery stores close to Monro Auto Service and Tire Centers in Enfield?
ALDI USA and Costco are nearby grocery stores where you can shop for groceries before or after your auto service visit.
What dining options are near Monro Auto Service and Tire Centers in Enfield?
Hot Table, a fast food restaurant and café, is close by if you want to grab a meal or snack during your visit.
Can customers access mobile phone or internet services near Monro Auto Service and Tire Centers?
Yes, T-Mobile is located nearby, offering mobile phone and internet services to meet your connectivity needs.
Are there other automotive service providers near Monro Auto Service and Tire Centers in Enfield?
Nearby automotive services include AAA Tire & Auto, AAA Enfield Tire & Auto, Valvoline Instant Oil Change, AutoZone, and Suburban Tire and Auto Services for a variety of vehicle needs.