AutoZone Auto Parts

4.3
255 reviews
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Business Details

136 Elm St, Enfield, CT
06082, United States
(860) 253-6294
https://www.autozone.com/locations/ct/enfield/136-elm-st.html
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About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Elm Blvd. in Enfield, CT is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Enfield, CT or call us at (860) 253-6294.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
136 Elm St, Enfield, CT
06082, United States

Hours

Reviews

4.3
255 reviews
5 stars
171
4 stars
43
3 stars
14
2 stars
6
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of staff members, particularly Matthew, Andrew, and Jess, who provided excellent service and went above and beyond to assist.

Product Knowledge

While some employees were noted for their expertise, there were also complaints about a lack of knowledge among certain staff members, leading to frustrating experiences for customers.

Mixed Experiences

Feedback varied significantly, with some customers reporting outstanding service while others encountered rude or unhelpful staff, indicating inconsistency in customer experiences.

Efficiency

Several reviews highlighted quick service, especially regarding battery installations and part replacements, contributing to a generally positive impression of efficiency.

Management Response

Management was recognized for addressing issues and providing support, although there were instances of poor service that raised concerns about employee conduct.
  • SC
    Shannon Couchon
    Nov 6, 2025
    5.0
    The car battery in my 2018 Cadillac was going. I was getting a lot of misinformation and finally called AutoZone in Enfield. They were very helpful and told me to bring the car down and they would handle replacing my battery. Matthew C was amazing. It was cold and windy, but he stood outside like a champ and replaced the battery. Thank you For turning this into a very easy process and helping us not to get stuck. Definitely recommend!
  • MG
    Morgan Gradowski
    Nov 4, 2025
    5.0
    I went in to get my battery checked out and the store manager Mathew helped me with this. He did a fantastic job of walking me through my options for a new battery and he took the time to install it for me. I am extremely grateful for his help, and I’ll definitely be back and recommend this location to others!
  • EE
    Eva
    Sep 23, 2025
    4.0
    The sign says 7:30am opening Andrew was the only one on site- waiting for the manager to open business- at 7:36am Matt finally arrived- walking past me - a customer- without as much a a nod or an apology- Andrew immediately grabbed my headlight- told me he could install it for me - 5 min later off and on my way Maybe Management should reconsider who should hold the key to open the door- Andrew was kind and considerate and confident at his job - I’ll be back
  • AM
    Anita McKiernan
    Sep 22, 2025
    5.0
    Matthew the store manager was EXTREMELY helpful. ***** very knowledgeable and professional.
  • JD
    Jaden Desmarais
    Jul 30, 2025
    5.0
    What an amazing experience. Assistance with wiper blades. Andrew A. was super patient and took the time to explain what to do. Thats why it’s great to buy local!
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Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours for AutoZone Auto Parts in Enfield, CT?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sundays from 8:00 AM to 7:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, they offer in-store pickup, curbside pickup, and same-day delivery options for customer convenience.