Many customers praised the high quality of repairs, stating their vehicles looked brand new after service.
Customer Service
Overall, the staff received positive feedback for being friendly, professional, and communicative throughout the repair process.
Communication Issues
Some customers reported poor communication regarding updates and timelines, leading to frustration during the repair process.
Safety Concerns
A few reviews highlighted serious safety concerns due to negligence, such as leaving tools in vehicles, which could have resulted in dangerous situations.
Mixed Experiences
While many customers had positive experiences, there were also several negative reviews indicating dissatisfaction with service and repairs.
JE
Janis Emmette
Dec 26, 2025
1.0
I have been going here for years. My husband and I picked up our Chevy Spark around a week ago after they replaced the radiator and a couple other parts after someone backed into us. On Christmas Eve, after my husband picked me up from work, we lost all power to the transmission at the 84-91 interchange with our son. After, we called the police and they got us a tow which cost $160 dollars because we had to pull over right after the entrance to rt 2 (very dangerous). After we got the car to my parents house (so we didn't miss Christmas eve) my husband opened the engine bay to find a vice grip. He determined they left the vice grip attached to the transmission cooling line at the radiator. This vice grip let loose spraying fluid all over my engine emptying and burning out the cvt.
The website claims after hours answering service, however it seems it is just a voicemail with no one checking. I'm glad they got to enjoy their holiday after my family could have been killed due to their carelessness. I will adjust this review if they call me back before the weekend is up due to their "answering service". We are lucky the vice grip didn't fall somewhere that could have been worse.
FP
Frances Petko
Dec 14, 2025
5.0
Excellent repair and care of my corolla. It looks perfect. No surprises other than the total cost being less than original estimate. Very grateful for the reliable service.
LS
Liz Schwartz
Dec 14, 2025
5.0
Wonderful experience! Tony did a stellar job communicating with the insurance and updating me during the process. I received my vehicle sooner than expected and it looked brand new. The quality of work done was astounding. I can't even tell that my vehicle had been in an accident. I would recommend this shop to anyone.
DG
Damien Grimsley
Nov 27, 2025
1.0
I have been going here for years. My wife and I picked up out chevy spark around a week ago after they replaced the radiator and a couple other parts after someone backed into us. On christmas eve while driving with my wife and son in the car I lost all power to the transmission at the 84-91 interchange. After having emergency services get us a tow which cost me 160 dollars. I opened the engine bay to find a vice grip. They left the vice grip attached to the transmission cooling line at the radiator. This vice grip let loose spraying fluid all over my engine emptying and burning out the cvt.
The website claims overnight service number however their is just a voicmail... im glad they had thrusday friday saturday sunday off to enjoy their holiday after nearly killing my wife my child and myself.
JJ
Joey
Nov 13, 2025
2.0
On 24 Mar 2025, my vehicle was delivered to, Olender's to be assessed for Auto Body repairs. On 25 Mar, I was informed by Bob Lacas that the assessment for damages to my vehicle would be completed by 1 Apr and I would be contacted. On 3 Apr, after not being contacted with an update, I called and spoke with Bo Lacas. Bob stated that the damages to my vehicle had still not been assessed. I asked why the assessment had taken longer than expected and was told that there were other vehicles that arrived after mine, which were deemed a higher priority and damages were assessed before my vehicle was assessed. I explained my frustration. Based on my experience with Bob Lacas and Olender's. I would not take my vehicle, or recommend vehicles be taken to Olender's for Auto Body assessment.
Frequently Asked Questions About Olender's Of Enfield Region Inc.
What type of services does Olender's Of Enfield Region Inc offer?
Olender's Of Enfield Region Inc is an auto body shop providing automotive repair services.
Where is Olender's Of Enfield Region Inc located?
It is located at 1 Shoham Road, East Windsor, CT 06088, United States.
What is the main contact number for Olender's Of Enfield Region Inc?
You can contact them at +1 860-255-2467.
What are the business hours or timezone of Olender's Of Enfield Region Inc?
The business operates in the America/New_York timezone.
Are there any nearby car care or automotive services near Olender's Of Enfield Region Inc?
Yes, nearby automotive service places include Olender's Body Shop, Don's Auto Care Center, Double Clutch Garage, Tri-State Diesel, and North Road Car Wash.
Which nearby banks can customers visit when coming to Olender's Of Enfield Region Inc?
Nearby banks include Windsor Federal Bank and Windsor Federal Savings, both offering financial services.
What nearby dining options are available near Olender's Of Enfield Region Inc?
Customers can find nearby dining at Dunkin', Frisbie's fast food and ice cream shop, and East Windsor Noble convenience store with fast food options.
Is there a nearby beauty salon if I want to get a haircut before or after visiting Olender's Of Enfield Region Inc?
Yes, CC Beauty Bar is a nearby beauty and hair salon where you can get haircuts and grooming services.
Are there any local attractions or museums close to Olender's Of Enfield Region Inc worth visiting?
Nearby attractions include Winterfest and the Tunnel of Lights, CERA Car Shop, and the Connecticut Trolley Museum, which offer cultural and historical experiences.
Are there any nearby fitness centers or recreational facilities close to Olender's Of Enfield Region Inc?
Yes, Kakley Fitness Center is nearby, offering gym and sports fitness instruction services, and East Windsor Golf & Track provides go-kart racing activities.