Olender's Of Enfield Region Inc.

4.7
198 reviews

About

Auto Body Shop
Olender's Body Shop Enfield provides collision repair, RV work, 5th wheel work, and trailer work to the East Windsor, CT area.

Location

Olender's Of Enfield Region Inc.
1 Shoham Road, East Windsor, CT
06088, United States

Hours

Reviews

4.7
198 reviews
5 stars
170
4 stars
15
3 stars
0
2 stars
3
1 star
10

What are people saying?

AI-generated from recent customer reviews

Quality of Work

Many customers praised the high quality of repairs, stating their vehicles looked brand new after service.

Customer Service

Overall, the staff received positive feedback for being friendly, professional, and communicative throughout the repair process.

Communication Issues

Some customers reported poor communication regarding updates and timelines, leading to frustration during the repair process.

Safety Concerns

A few reviews highlighted serious safety concerns due to negligence, such as leaving tools in vehicles, which could have resulted in dangerous situations.

Mixed Experiences

While many customers had positive experiences, there were also several negative reviews indicating dissatisfaction with service and repairs.
  • JE
    Janis Emmette
    Dec 26, 2025
    1.0
    I have been going here for years. My husband and I picked up our Chevy Spark around a week ago after they replaced the radiator and a couple other parts after someone backed into us. On Christmas Eve, after my husband picked me up from work, we lost all power to the transmission at the 84-91 interchange with our son. After, we called the police and they got us a tow which cost $160 dollars because we had to pull over right after the entrance to rt 2 (very dangerous). After we got the car to my parents house (so we didn't miss Christmas eve) my husband opened the engine bay to find a vice grip. He determined they left the vice grip attached to the transmission cooling line at the radiator. This vice grip let loose spraying fluid all over my engine emptying and burning out the cvt. The website claims after hours answering service, however it seems it is just a voicemail with no one checking. I'm glad they got to enjoy their holiday after my family could have been killed due to their carelessness. I will adjust this review if they call me back before the weekend is up due to their "answering service". We are lucky the vice grip didn't fall somewhere that could have been worse.
  • FP
    Frances Petko
    Dec 14, 2025
    5.0
    Excellent repair and care of my corolla. It looks perfect. No surprises other than the total cost being less than original estimate. Very grateful for the reliable service.
  • LS
    Liz Schwartz
    Dec 14, 2025
    5.0
    Wonderful experience! Tony did a stellar job communicating with the insurance and updating me during the process. I received my vehicle sooner than expected and it looked brand new. The quality of work done was astounding. I can't even tell that my vehicle had been in an accident. I would recommend this shop to anyone.
  • DG
    Damien Grimsley
    Nov 27, 2025
    1.0
    I have been going here for years. My wife and I picked up out chevy spark around a week ago after they replaced the radiator and a couple other parts after someone backed into us. On christmas eve while driving with my wife and son in the car I lost all power to the transmission at the 84-91 interchange. After having emergency services get us a tow which cost me 160 dollars. I opened the engine bay to find a vice grip. They left the vice grip attached to the transmission cooling line at the radiator. This vice grip let loose spraying fluid all over my engine emptying and burning out the cvt. The website claims overnight service number however their is just a voicmail... im glad they had thrusday friday saturday sunday off to enjoy their holiday after nearly killing my wife my child and myself.
  • JJ
    Joey
    Nov 13, 2025
    2.0
    On 24 Mar 2025, my vehicle was delivered to, Olender's to be assessed for Auto Body repairs. On 25 Mar, I was informed by Bob Lacas that the assessment for damages to my vehicle would be completed by 1 Apr and I would be contacted. On 3 Apr, after not being contacted with an update, I called and spoke with Bo Lacas. Bob stated that the damages to my vehicle had still not been assessed. I asked why the assessment had taken longer than expected and was told that there were other vehicles that arrived after mine, which were deemed a higher priority and damages were assessed before my vehicle was assessed. I explained my frustration. Based on my experience with Bob Lacas and Olender's. I would not take my vehicle, or recommend vehicles be taken to Olender's for Auto Body assessment.

Frequently Asked Questions About Olender's Of Enfield Region Inc.

What type of services does Olender's Of Enfield Region Inc offer?

Olender's Of Enfield Region Inc is an auto body shop providing automotive repair services.

Where is Olender's Of Enfield Region Inc located?

It is located at 1 Shoham Road, East Windsor, CT 06088, United States.