Jiffy Lube

4.8
1099 reviews

About

Oil Change Service StationCar Inspection StationCar Battery StoreTire ShopJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in EAST HARTFORD. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Location

Jiffy Lube
480 Main St, East Hartford, CT
06118, United States

Hours

Reviews

4.8
1,099 reviews
5 stars
993
4 stars
55
3 stars
7
2 stars
10
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently praised for being friendly, professional, and knowledgeable, with many customers highlighting specific employees like Carolyn and Lauren for their exceptional service.

Efficiency

Customers consistently report quick service, often mentioning being in and out in a short amount of time, which is appreciated by those with busy schedules.

Transparency

Many reviews commend the business for being transparent about services and costs, with staff explaining recommendations clearly without pressure to upsell.

Mixed Experiences

While most feedback is positive, there are a few negative experiences regarding misleading information and service quality, indicating inconsistency in customer experiences.
  • JS
    James Sanders
    2 days ago
    5.0
    Very good.
  • WG
    William Gibbs
    Jan 4, 2026
    4.0
    Fast and friendly
  • SW
    Stacey-jan Walters
    Dec 17, 2025
    5.0
    I came in for an oil change because I was feeling price gouged at the dealer. I was greeted promptly and cheerfully, and directed to drive my car in. Carolyn and Dominic are very knowledgeable, friendly and professional. They were also very transparent about everything they were doing during the service, which put me at ease. They explained their recommendations, outlined the costs and requested my approval before doing any work. It was nice to come across people who seemed to truly love their craft, and love to help people. This will be my go to place in the future for servicing my car.
  • ET
    Emily E. D. Thor
    Dec 11, 2025
    5.0
    Carolyn saved the day for our car that was dangerously low on oil, and she did so with kindness and professionalism.
  • SS
    Shavon Smith
    Nov 14, 2025
    5.0
    Come to this Jiffy Lube they go above and beyond. Thank you for for the A+ service.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service