Brand Certified
Hoffman Auto Group
4.2(200 reviews)
Certified by Hoffman Auto Group • Mar 01, 2026
Business Details
700 Connecticut Boulevard, East Hartford, CT
06108, United States
Certified by Hoffman Auto Group • Mar 01, 2026
(860) 289-7721
Certified by Hoffman Auto Group • Mar 01, 2026
https://www.hoffmanauto.com/
Certified by Hoffman Auto Group • Mar 01, 2026
About
Certified by Hoffman Auto Group • Mar 01, 2026
Car DealerTruck DealerAuto Body ShopUsed Car DealerAuto Parts StoreAuto Repair ShopUsed Truck DealerAuto Insurance AgencyAuto Detailing Service
Here at Hoffman Auto Group, with locations in West Simsbury, East Hartford, New London, and Waterbury, we are dedicated to making your purchasing experience both professional and transparent. Come visit us and shop our extensive inventory of new and pre-owned vehicles, where you’re sure to find the perfect vehicle to meet your needs. Our fully staffed service departments, including highly trained Master Techs, are here for you after you drive off the lot to handle any maintenance or repairs you may need.
Location
Certified by Hoffman Auto Group • Mar 01, 2026
Hours
Certified by Hoffman Auto Group • Mar 01, 2026
Reviews
4.2
200 reviews
5 stars
150
4 stars
12
3 stars0
2 stars0
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and knowledgeable staff, highlighting their professionalism and willingness to assist throughout the buying process.
Buying Experience
Numerous reviews noted a smooth and enjoyable car buying experience, with several customers mentioning low-pressure sales tactics and helpful follow-ups.
Communication
While many customers appreciated clear communication, some reported issues with responsiveness and follow-through, particularly in service departments.
Service Quality
The service department received mixed feedback, with some customers expressing satisfaction with repairs and maintenance, while others reported poor experiences and lack of attention.
Negative Experiences
A number of reviews highlighted significant negative experiences, including issues with sales practices, customer service, and unresolved complaints.
- SCStephanie CalhounFeb 13, 20265.0Dwight Harrison at Genesis Hoffman, Avon gives great specific information on the origins of the Genesis brand. Upscale "Hyundai" I stopped in to do a "look" on the beautiful SUV's. I didn't purchase this time due to a current lease on my 2025 Lexus NX. Kudos to Dwight...
- DFDavid FuiniFeb 5, 20264.0Hi my name is David I recently purchased a used car from Hoffman Honda and I was pleased that I’m taking time out of my day to right this comment. My sales man name was Kim and he just about did what ever was necessary for me to get the car I was looking at and I thought the whole entire team was fantastic. Too bad a week later I hit a deer and my car was a complete loss. That’s not stopping me from buying a second vehicle and you bet that Kim will be my sales man once again. P. S. Kim also dropped my car off the next day after my sale was complete.
- FJFabienne JacksonJan 10, 20265.0Purchased a 2026 GV70 with the wonderful assistance of Dwight Harrison. Very personable and accommodating. Took time to answer my questions with great patience. Thank you Dwight and staff at Hoffman Auto-Genesis.
- JBJaimee BrodeurDec 31, 20255.0I leased my 2025 SQ5 from the New London location, and had such an amazing experience compared to purchasing a vehicle from anywhere else. They are friendly, polite, KNOWLEDGABLE and as the wife of a car enthusiast this meant a lot to us. My husband is not the most pleasant customer but they made one of him, it felt like buying from friends. Later, I began working with Hoffmans purchasing team as well (as I work within the promotional product industry) and Callie is always a pleasure to work with. From both sides of things, Hoffman has an outstanding team working for them!
- DWdonna walstedtDec 16, 20255.0I picked up my car yesterday after being in an accident. I LOVE IT! From the day I dropped it off Hoffman made it a smooth transaction. The receptionist was friendly and knowledgeable. Chris was able to give me a ride home, George was great with keeping me up to date with parts and dealing with insurance company, and John did a fantastic job matching my paint color. Flawless...looks brand new! I had a great experience and highly recommend Hoffman for auto repair! Thank you Hoffman!
Frequently Asked Questions About Hoffman Auto Group
Where is Hoffman Auto Group located?
Hoffman Auto Group is located at 700 Connecticut Boulevard, East Hartford, CT 06108, USA.
What are the business hours of Hoffman Auto Group?
Hoffman Auto Group is open Monday to Thursday from 8:30 AM to 7:00 PM, Friday from 8:30 AM to 6:00 PM, and Saturday from 8:30 AM to 5:00 PM. It is closed on Sundays.
What services does Hoffman Auto Group offer?
Hoffman Auto Group offers sales of new and pre-owned vehicles and has fully staffed service departments including maintenance and repair by highly trained Master Technicians.
Can I find both cars and trucks at Hoffman Auto Group?
Yes, Hoffman Auto Group sells both cars and trucks including used vehicles.
How can I contact Hoffman Auto Group?
You can contact Hoffman Auto Group by phone at +1 860-289-7721 or visit their website at https://www.hoffmanauto.com/
Are there other Hoffman Auto Group locations nearby?
Yes, Hoffman Auto Group has locations in West Simsbury, East Hartford, New London, and Waterbury.
What nearby dealerships are close to Hoffman Auto Group?
Nearby dealerships include Hoffman Porsche, Hoffman Lincoln, Hoffman Ford Collision, Hoffman Audi of East Hartford, Hoffman Lexus, East Hartford Chevrolet, Gengras Chevrolet, and Gengras Volvo East Hartford.
Where can I get my car detailed near Hoffman Auto Group?
Turbo Clean Car Detailing, which offers auto detailing and car wash services, is located nearby and can complement your visit to Hoffman Auto Group.
Is there a rental car service near Hoffman Auto Group?
Yes, Enterprise Rent-A-Car and Enterprise Truck Rental are nearby if you need a car, truck, or RV rental service during your visit.
Are there places to eat near Hoffman Auto Group?
Yes, near Hoffman Auto Group you can find Ranch House East Hartford Best Food in Hartford, an American restaurant and cafe, and db reed's roadside grille, a sandwich shop.
Brand Certified Facts from Hoffman Auto Group
This information is certified by Hoffman Auto Group and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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