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Here at Hoffman Auto Group, with locations in West Simsbury, East Hartford, New London, and Waterbury, we are dedicated to making your purchasing experience both professional and transparent. Come visit us and shop our extensive inventory of new and pre-owned vehicles, where you’re sure to find the perfect vehicle to meet your needs. Our fully staffed service departments, including highly trained Master Techs, are here for you after you drive off the lot to handle any maintenance or repairs you may need.
Location
Hours
Reviews
4.2
195 reviews
5 stars
147
4 stars
11
3 stars0
2 stars0
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the professionalism, knowledge, and attentiveness of the sales staff, highlighting positive experiences with specific employees.
Buying Experience
Numerous reviews noted a smooth and enjoyable car buying process, with many customers expressing satisfaction with the efficiency and ease of transactions.
Service Department
The service department received mixed feedback, with some customers praising quick and effective service, while others reported poor communication and unsatisfactory experiences.
Negative Experiences
Several customers reported negative experiences related to miscommunication, aggressive sales tactics, and issues with vehicle availability, leading to frustration and disappointment.
Reputation Concerns
A few reviews raised concerns about the dealership's reputation and business practices, suggesting a need for improvement in customer relations and transparency.
- JCJim CashmanNov 15, 20255.0Another pleasant car purchase from the team of Hoffman Honda and Hoffman Audi. Started with getting an oil change for my 2013 Honda Fit that I bought here in 2012. Saw an Audi Q3 in their used lot and came back a few days later to check it out. Kim Reyes was my salesman and was very helpful through the process. He helped me with the price negotiation and closing. There was a question regarding a second key fob which could not be found. Kim was able to work with Robert Hlasyszyn, at Hoffman Audi in East Hartford to order a new fob. Kim and Robert did what helps makes a good salesman. They both followed up with me every step of the way to deliver as promised. My long term relationship with Hoffman is solid and I recommend them, and their team, to check out on your next car purchase.
- RPRobert Skinner [Rob Skinner Photography]Nov 14, 20255.0I always look forward to providing photography coverage for the Hoffman Auto group! Callie Lanning and the team are knowledgeable and professional, and a pleasure to work with. It's also nice visiting the amazing showroom at Porsche Hartford which has such great window light. I can't wait for the next project! Thanks !
- BSBarry St.PierreOct 7, 20255.0Just traded in GV80 for new one with Michael Cutrone at Hoffman Genesis. Very positive experience. He was knowledgeable about the Genesis features and very professional. A pleasure dealing with him. Thank you.
- JSJacklyn SnideOct 4, 20255.0Such a great buying experience with Mike at Genesis of Avon! Mike was attentive, respectful of our time, and went above and beyond to make sure we drove home with the perfect car for us! I would highly recommend him to anyone who’s looking to get into a new car!
- MKMaurice KaoudJun 27, 20255.0I’ve purchased several cars from Hoffman Auto Group over the years, and every time they gave me a great price and made the process easy. They’re a respected, family-owned business with over 100 years of history — and it shows in how they treat their customers. Their service department is also Outstanding. They communicate clearly, get things done quickly, and always make sure the job is done right. I highly recommend Hoffman to anyone looking for a dealership they can trust.
Frequently Asked Questions About Hoffman Auto Group
Where is Hoffman Auto Group located?
Hoffman Auto Group is located at 700 Connecticut Boulevard, East Hartford, CT 06108, USA.
What are the business hours of Hoffman Auto Group?
Hoffman Auto Group is open Monday to Thursday from 8:30 AM to 7:00 PM, Friday from 8:30 AM to 6:00 PM, and Saturday from 8:30 AM to 5:00 PM. It is closed on Sundays.
What services does Hoffman Auto Group offer?
Hoffman Auto Group offers sales of new and pre-owned vehicles and has fully staffed service departments including maintenance and repair by highly trained Master Technicians.
Can I find both cars and trucks at Hoffman Auto Group?
Yes, Hoffman Auto Group sells both cars and trucks including used vehicles.
How can I contact Hoffman Auto Group?
You can contact Hoffman Auto Group by phone at +1 860-289-7721 or visit their website at https://www.hoffmanauto.com/
Are there other Hoffman Auto Group locations nearby?
Yes, Hoffman Auto Group has locations in West Simsbury, East Hartford, New London, and Waterbury.
What nearby dealerships are close to Hoffman Auto Group?
Nearby dealerships include Hoffman Porsche, Hoffman Lincoln, Hoffman Ford Collision, Hoffman Audi of East Hartford, Hoffman Lexus, East Hartford Chevrolet, Gengras Chevrolet, and Gengras Volvo East Hartford.
Where can I get my car detailed near Hoffman Auto Group?
Turbo Clean Car Detailing, which offers auto detailing and car wash services, is located nearby and can complement your visit to Hoffman Auto Group.
Is there a rental car service near Hoffman Auto Group?
Yes, Enterprise Rent-A-Car and Enterprise Truck Rental are nearby if you need a car, truck, or RV rental service during your visit.
Are there places to eat near Hoffman Auto Group?
Yes, near Hoffman Auto Group you can find Ranch House East Hartford Best Food in Hartford, an American restaurant and cafe, and db reed's roadside grille, a sandwich shop.