Hoffman Audi of East Hartford

4.7
2699 reviews

About

Audi DealerCar DealerUsed Car DealerUsed Truck DealerCar Leasing ServiceCar Finance and Loan Company
Visit Hoffman Audi of East Hartford to buy or lease a new Audi for sale or used car you love. Our Audi dealership in East Hartford, CT, has teams of auto finance experts and certified Audi service nearby.

Location

Hoffman Audi of East Hartford
700 Connecticut Boulevard, East Hartford, CT
06108, United States

Hours

Reviews

4.7
2,699 reviews
5 stars
2,354
4 stars
135
3 stars
37
2 stars
35
1 star
138

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and attentive throughout the car buying and service processes.

Sales Experience

Numerous reviews highlighted the smooth and pressure-free car buying experience, with salespeople being knowledgeable and accommodating.

Service Quality

The service department received positive feedback for quick, efficient, and thorough service, with staff going above and beyond to assist customers.

Communication

Customers appreciated the clear and prompt communication from staff during both the sales and service processes.

Mixed Experiences

While most reviews were positive, a few customers reported negative experiences related to communication issues and pressure tactics during the sales process.
  • LA
    Leslie Manselle Arts
    Nov 17, 2025
    5.0
    Peter Stanek, Sales, and Eddie in Finance were the best two workers that I have ever encountered in all my car buying experiences. Peter was so personable and relatable. He was also very knowledgeable about the vehicle I bought. Eddie went over and above the regular course of duty to find a doable financial situation for me, even searching early in the morning to find it. And, they did it in about 24 hours. I thank Peter and Eddie for helping me get out of a bad deal and into a van that I can love.
  • DC
    Dustin Chanthaseny
    Nov 7, 2025
    1.0
    I owned a 2018 Audi S3 and had it serviced at this dealership several times — a yearly check-up and two full brake services, totaling three visits. Each time, I would bring the car in with a full tank and set it to Comfort mode. Without fail, when I got the car back, about half the gas tank was gone, and the car would be in Dynamic mode. I understand that troubleshooting may require some driving, but using half a tank of gas goes far beyond that — especially knowing this is a performance vehicle that’s fun to drive. What really crossed the line was when a friend called me while my car was being serviced and said, “You’re really enjoying that car — I just saw it flying down the 91 at over 100 mph.” He even read me the license plate, confirming it was my car. That moment made me lose all trust. It showed me that the technician handling my vehicle wasn’t mature enough to respect my property. If you care about your car, I strongly suggest taking it somewhere else for service.
  • DS
    Dimple Shukla
    Nov 4, 2025
    5.0
    We worked with Miguel at Hoffman. He was very patient with us and once I met him, I mostly communicated via text with him. He answered all our questions and would send information whenever we asked. If he was not working, someone else from Hoffman would reply so we did not have to wait till Miguel came to work. Our purchase of our new car was easy and we look forward to enjoying our new Audi A6 and working with the Hoffman family.
  • AS
    ashish sutariya
    Oct 31, 2025
    5.0
    Had a great experience at Audi Hoffman Hartford! I came in for a sudden issue with my Q5, and they immediately took me in right on time for my appointment. The staff was welcoming, professional, and very thorough. Rocky Subramani took care of the whole process — he clearly explained everything, personally showed me what was wrong, and made sure it was fixed quickly. The waiting time was short, the accommodations were excellent, and my car now feels noticeably smoother with much better performance. This visit really made me realize how important it is to go to an official Audi service center instead of non-Audi dealers — the level of care, expertise, and attention to detail here is on another level. Highly recommend Audi Hoffman Hartford and Rocky for anyone looking for top-notch service! The rest of the staff were also incredibly kind and helpful throughout the entire visit — from check-in to checkout, everyone made the experience smooth and stress-free. A big thank you to Rocky and all the technicians for their excellent work and friendly attitude.
  • BW
    Barbara W
    Oct 31, 2025
    5.0
    I recently purchased a car from Hoffman Audi and Amaury was the sales person I worked with. He was incredible to work with! He was kind and informative, extremely knowledgeable, and respectful. I was replacing a car due to an accident and he was sensitive to the issue and helped me find a car that I felt great about, comfortable in, and felt safe driving. When the car came in, he helped with all of the accessories and made sure to thoroughly review all of the details in the car. I would highly recommend Amaury at Hoffman Audi if interesting in purchasing a new car!!

Frequently Asked Questions About Hoffman Audi of East Hartford

Where is Hoffman Audi of East Hartford located?

Hoffman Audi of East Hartford is located at 700 Connecticut Boulevard, East Hartford, CT 06108.

What are the business hours of Hoffman Audi of East Hartford?

The dealership is open Monday to Thursday from 8:30 AM to 7:00 PM, Friday from 8:30 AM to 6:00 PM, and Saturday from 8:30 AM to 5:00 PM. It is closed on Sundays.