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Enterprise employee helping Enterprise car rental customer roadside in the rain
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Enterprise Rent-A-Car

4.1
(742 reviews)
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Business Details

298 Governor St, East Hartford, CT
06108, United States
(860) 289-8881
https://www.enterprise.com/en/car-rental/locations/us/ct/east-hartford-4801.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in East Hartford, CT? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our East Hartford location today.

Location

Enterprise Rent-A-Car
298 Governor St, East Hartford, CT
06108, United States

Hours

Reviews

4.1
742 reviews
5 stars
492
4 stars
101
3 stars
22
2 stars
22
1 star
105

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly mentioning individuals like Seth and Danielle for their exceptional service.

Reservation Issues

Several reviews highlighted problems with vehicle availability, including instances where customers arrived to find no cars available despite having made reservations.

Vehicle Condition

Customers expressed concerns about the cleanliness and condition of the vehicles, with reports of dirty interiors and unpleasant odors.

Efficiency

Some customers noted quick and efficient service during the rental process, appreciating the fast pick-up and drop-off.

Communication Problems

There were complaints about poor communication, including difficulty reaching staff by phone and lack of follow-up on customer concerns.
  • JJ
    jasonfarr1
    6 days ago
    1.0
    enterprise car rental in east hartford is a joke i been renting with enterprise for 15 years and the only time i have problems is at the east hartford site cars are dirty they stink or i can’t even get a car🤦🏽this is the second time i rented a vehicle and they wait till the last min when im ready to pick it up to call and say they have no vehicles but please don’t get the truck rental department mixed up with the car rental department. a gentleman name slater from the truck rental side made sure i got a vehicle both times and he made sure i was satisfied with my rental big thanks to slater for his help and professional support and danielle from car dept should be fired!! if u have to rent a truck definitely go to east hartfords truck rental department slater will see that you get what you need.
  • MP
    Mike Packer
    Feb 19, 2026
    5.0
    I rented in Hartford but I was out in Danbury and I called the local Enterprise because my windshield wipers were squealing they said they couldn't do anything about replacing them. Something to do with having different vendors in the Hartford area? My rental company choices are based on the deals I get for the Priceline or the Uber app. Regarding next time.
  • LE
    Live your dream On earth
    Feb 18, 2026
    5.0
    Great car selection, great staff. In and out- they don’t take long at all.
  • CM
    cashmere meere
    Feb 13, 2026
    5.0
    Car was clean and a nice selection of cars to choose from in category selected.
  • BC
    Brenda Cook
    Feb 2, 2026
    5.0
    I needed to pick up a 4 piece wicker furniture set in Fairfield and there is no way it would all fit in my car, even with three trips from Manchester. I made a reservation for a van (which I was scared to drive since I am used to driving a small car) and Slater set me up with what looked like a bigger van than I needed, but it turned out to be easy to drive, and was perfect for what I needed. And now my sunroom is perfect. Slater was exceptionally friendly and helpful, I didn't have to stop and refill the tank, I wasn't charged per mile like other companies make you do and I was proud of myself for doing what I needed to do to get this gorgeous furniture. Great job Enterprise! Thank you so much!
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in East Hartford?

Enterprise Rent-A-Car in East Hartford offers a wide range of vehicles including cars, vans, luxury cars, and trucks with flexible rental options.

Where is the Enterprise Rent-A-Car location in East Hartford?

Our location is at 298 Governor St, East Hartford, CT 06108, USA.

Brand Certified Facts from Enterprise Rent-A-Car

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Certified March 01, 2026Yext Knowledge Graph
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