Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 701 Main St in East Hartford offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.0
278 reviews
5 stars
139
4 stars
61
3 stars
34
2 stars
14
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising helpful staff while others report rudeness and unhelpfulness from employees.
Product Availability
Customers frequently mention issues with product availability, including receiving incorrect parts and difficulty with online orders.
Store Management
Several reviews highlight poor management practices, including unprofessional behavior and lack of support for staff.
Staff Knowledge
There are concerns about staff knowledge and training, with some customers feeling that employees lack the necessary expertise to assist effectively.
Positive Experiences
Despite the negative feedback, many customers report positive experiences with specific employees who provided excellent service.
- YHYousuf HassanNov 10, 20255.0W Noah best customer service I went into auto parts and they closed at 8 they still let us in and take the time to decide what we were buying then he came to assist us and we found the perfect thing the fiberglass kit and due to that customer service I fixed my car
- SRSam RomeroNov 5, 20251.0Not helpful at this location , wouldn’t help me install headlight bulbs, that took less than 10 mins . They told me to try autozone, when I literally just purchased from this location , so why would they help with another store’s product . Then they claimed they couldn’t find my online order .
- NGnicholas gordneerSep 24, 20251.0Don't shop here I was just in there and the employees were very rude, I asked for putty to do a paint correction on my car instead of clay bars, the employee directed me to where the product was and when I walked away I heard them talking about me and how I was "in the wrong place" if your going to talk smack about the customers you should at least wait for them to leave the store before being so rude! 1:12 pm 9/23/25
- KVKC VSep 22, 20252.0I came in to exchange my battery under the 2 year warranty. I got the battery back in January. Liv was super helpful and was in the process of exchanging the battery. She asked Jorge G. The Parts Sales Manager how to go about it in the system. After confirming she could exchange it based on the warranty disclaimer. Jorge stated he “had to test the battery due to policy and that even if it comes back good he’ll still swap it”. I stated “why not just swap it if you’re stating it’s up to your discretion and I’ve never had to go through that step”? And he raised his voice saying “he had to cause of policy and asked if that was clear enough”. I’ve never had that as part of the process, as I am a long term customer with various battery warranty purchases here at this very location. We went through that “process” it confirmed the battery was bad and he swapped the battery out without processing the transaction in the system. We got no receipt and told us we were good to go.
- H_Hydra _Aug 9, 20255.0Nicest people ive met in a while, helped me find the parts i needed in less than five minutes
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What services does Advance Auto Parts at 701 Main St in East Hartford offer regarding car batteries?
Advance Auto Parts offers free battery installation with purchase and free battery testing regardless of purchase. They also recycle used batteries for free. Exclusions may apply.
Can Advance Auto Parts install windshield wipers purchased in store?
Yes, Advance Auto Parts will install your windshield wipers for free with purchase. Exclusions may apply.
Does Advance Auto Parts recycle used motor oil?
Yes, they offer used motor oil recycling services. Exclusions may apply.
What are the store hours for Advance Auto Parts at 701 Main St?
The store is open Monday to Saturday from 7:30 AM to 8:00 PM, and Sunday from 9:00 AM to 8:00 PM.
What payment options are accepted at this Advance Auto Parts location?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Are there any discounts available at Advance Auto Parts in East Hartford?
Yes, a 10% military discount is offered for active duty and veteran service members.
Does Advance Auto Parts offer curbside pickup service?
Yes, curbside pickup is available at this location.
What are some nearby places of interest around Advance Auto Parts at 701 Main St?
Nearby places include Paul Banasiak Training spa, UPS Access Point location for shipping services, and the East Hartford Fire Department Station 1.
How can nearby locations like UPS Access Point and East Hartford Fire Department benefit customers visiting Advance Auto Parts?
Customers can conveniently access courier and shipping services at UPS Access Point nearby, and knowing the proximity of East Hartford Fire Department provides added safety assurance.
What fitness or recreational facilities are near Advance Auto Parts?
Nearby you can find Thornton Martial Arts and Fitness gym, James Gadson School of Martial Arts, East Hartford YMCA, and Hockanum River Linear Park for outdoor activities.