Monro Auto Service and Tire Centers

4.1
323 reviews

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
56 Division Street, Derby, CT
06418, United States

Hours

Reviews

4.1
323 reviews
5 stars
222
4 stars
29
3 stars
13
2 stars
2
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for being helpful and professional, while others reported rudeness and lack of attention.

Efficiency

Some customers experienced quick service and timely repairs, while others faced long wait times and delays.

Quality of Work

Quality of repairs varied; some customers were satisfied with the work done, while others reported issues such as unbalanced tires and incomplete jobs.

Pricing Transparency

Customers expressed frustration over unexpected charges and lack of clarity regarding pricing, particularly with Groupon deals.

Staff Professionalism

Staff professionalism received mixed feedback; some employees were noted for their helpfulness, while others were described as unprofessional.
  • MW
    M. WatX1
    1 day ago
    4.0
    All went well your employee went above and beyond to get the job done properly and over with as quick as he could, Great Work!!
  • JJ
    Juice
    Oct 26, 2025
    1.0
    AVOID! These guys wanted $200 to replace a single valve stem on a tire LOL. Isaac’s 20 seconds up the street will do it for $20 a tire. Guy on phone was unprofessional on speaker phone talking to me from across the room. Hung up on me the first time I called.
  • EK
    Emily Konecky
    Oct 11, 2025
    5.0
    I had a 9am appointment to have 1 tire replaced. They took my car right in and I was out of there in less than the quoted 46 min. Everyone was professional and courteous. Thanks guys, great job 👍
  • LS
    Lynn Sanger
    Oct 11, 2025
    1.0
    Rude! Guy seemed like he just crawled out of bed!!!!!!!! This is not what I needed to start my day! Omg, now I’m stuck, horrible people and service!!!!! Do not go there, it is getting worse by the minute!!!! I think desk guy is falling asleep, omg what did I get myself into
  • WS
    Will Stein
    Sep 28, 2025
    5.0
    Helped with tire trouble quickly on a Sunday. Great experience

Frequently Asked Questions About Monro Auto Service and Tire Centers

What types of automotive services does Monro Auto Service and Tire Centers offer?

Monro Auto Service and Tire Centers provides comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing services, and check engine services.

Which tire brands are available at Monro Auto Service and Tire Centers in Derby, CT?

They specialize in tire changes with top-quality brands including Goodyear, Cooper, Nexen, Kumho, and Ironman.