Enterprise Rent-A-Car

4.1
155 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Danbury, CT? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Danbury Bethel location today.

Location

Enterprise Rent-A-Car
9 South St, Danbury, CT
06810, United States

Hours

Reviews

4.1
155 reviews
5 stars
105
4 stars
18
3 stars
4
2 stars
3
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, friendly, and professional, with specific mentions of individuals like Hannah, Jesse, and Kristin.

Wait Times

Several reviews highlighted long wait times for vehicle pickup, with some customers expressing frustration over delays and understaffing.

Reservation Issues

Multiple customers reported problems with reservations, including not having a car available despite confirmed bookings, leading to dissatisfaction.

Cleanliness and Vehicle Quality

Customers generally noted that the cars were clean and in good condition, although there were isolated complaints about specific vehicles.

Mixed Experiences

While many reviews were positive, there were also significant negative experiences reported, indicating inconsistency in service quality.
  • KL
    Kasheena Lemard
    Dec 31, 2025
    5.0
    I have used this enterprise before and it was a good experience. There is new staff in at this location, and they are exceptional! The wait was short. But what was excellent was the customer service. When I called, the phone was answered. When I got to the front desk, I was checked in and got a vehicle so quickly. They even tried to get me a bigger vehicle! They answered all questions. All the ladies were impressively professional, and patient.
  • AP
    Adam Porter
    Nov 20, 2025
    5.0
    Excellent team. Very helpful, personable, and professional. Would absolutely come back to this location if I need another rental.
  • CM
    Christina Molina
    Nov 16, 2025
    5.0
    I had recently had a horrible experience at Hertz Car Rental. I came to Enterprise and the staff there (specifically Kristin) not only got me in a car rental but they also turned my whole day around from horrible to amazing. At drop off everything went quick and smooth. Never going back to Hertz! Enterprise is the best!
  • AJ
    Anthony Jennings
    Nov 16, 2025
    5.0
    Customer service as always, was excellent. Jean Cherilus went above and beyond. I would recommend to anyone renting a car, And Speak to Jean at the military trail location.
  • AA
    Alison
    Nov 12, 2025
    1.0
    Gave 1 star because not an option to give 0!!

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent from Enterprise Rent-A-Car in Danbury?

Enterprise Rent-A-Car in Danbury offers a wide range of vehicles including cars, vans, luxury cars, and more with flexible rental options.

What are the operating hours for Enterprise Rent-A-Car in Danbury, CT?

Enterprise Rent-A-Car in Danbury is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and is closed on Sundays.