Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals like Hannah, Jesse, and Jordan.
Efficiency
Several reviews highlighted quick service and efficient processes, although some customers experienced long wait times due to understaffing.
Vehicle Quality
Customers generally received clean and well-maintained vehicles, though there were complaints about receiving cars in poor condition or with issues.
Reservation Issues
Multiple reviews noted problems with reservations, including unavailability of cars despite confirmed bookings, leading to frustration among customers.