Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Danbury, CT? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Federal Road location today.
Location
Hours
Reviews
4.2
508 reviews
5 stars
354
4 stars
50
3 stars
23
2 stars
16
1 star
65
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and helpful, with specific mentions of individuals like Jesse and William for their exceptional service.
Rental Process
The rental process was generally described as easy and convenient, with several customers appreciating the quick pick-up and drop-off services.
Reservation Issues
Multiple reviews highlighted significant issues with reservations, including last-minute cancellations and unavailability of reserved vehicles, leading to frustration among customers.
Vehicle Quality
While many customers reported satisfaction with the cleanliness and condition of the vehicles, there were complaints about specific issues like poor tire conditions and unexpected charges.
Communication
Several customers expressed frustration with communication, citing difficulties in reaching the location by phone and issues with follow-up on billing and reservations.
- GRGail RobinsonNov 16, 20255.0The Danbury location has recently moved to Brookfield Connecticut. The location is more convenient and much larger. I have had positive experiences in the past so I decided to rent a car from them again. My experience was incredible. Although they are larger, I was given individual attention which made my experience memorable so that I will definitely return. Alex was extremely great and William was very helpful. I wish this location luck and success. The service i received was well worth mentioning here in this review.
- M1museti 1234Nov 14, 20255.0The agents provided an exceptional welcome, and I am highly satisfied with the transaction. The service was remarkably prompt, ensuring a swift departure. I will enthusiastically recommend Enterprise to all my family and friends.
- YHYia HangNov 12, 20255.0We've rented a couple times and each time has been a wonderful experience in customer service. The staff is fantastic; kudos to the assistant manager Will and his crew (Joey, Hamda, and a couple other folks whose name we didn't catch)! They work incredibly hard and are constantly busy, but they still take the time to get to know you and get you the best vehicle they can. One of them even swiftly rescued a couple items I had left in a rental by accident — such kindness! In terms of the car selection, it can be slim pickings towards closing time... so you may have to get there early in the day to get exactly the car type you want or call ahead to make sure they know you're definitely coming to claim your reservation.
- CACory ArnoldNov 9, 20255.0Reed was amazing to deal with i totally recommend him to everyone if they are renting a car
- AAAnne AOct 20, 20255.0Enterprise made the rental process easy and convenient. The car was ready for pick-up at Mike’s Towing, which was very helpful. I needed the vehicle for about 10 days, and everything went smoothly. I also appreciated the follow-up call from Enterprise to make sure everything went well with the rental. Great customer service!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car on Federal Road in Brookfield?
Enterprise Rent-A-Car offers a wide range of vehicles including rental cars, vans, luxury cars, and auto rentals to suit your needs.
What are the operating hours for Enterprise Rent-A-Car in Brookfield, CT?
Enterprise Rent-A-Car is open Monday to Friday from 7:30 AM to 6:00 PM, Saturdays from 9:00 AM to 1:00 PM, and Sundays from 9:00 AM to 12:00 PM.
Does Enterprise Rent-A-Car offer any special deals or discounts?
Yes, they have great weekend rates and offer discounts for active military personnel. You can find more details and book deals on their website.
What payment options does Enterprise Rent-A-Car accept?
They accept American Express, Check, Discover, Mastercard, and Visa.
Where is Enterprise Rent-A-Car located in Brookfield, CT?
It is located at 174 Federal Rd, Brookfield, CT 06804, United States.
How can I make a reservation for a rental car at Enterprise Rent-A-Car in Brookfield?
You can reserve your rental car online at their reservation URL or by calling their local phone number +1 203-748-8998.
What nearby places can I visit for automotive needs when renting a car from Enterprise in Brookfield?
Nearby, you can visit Firestone Complete Auto Care for tire and automotive services and Irving Oil or Brookfield Irving gas stations for fuel and convenience stores.
Are there dining options near Enterprise Rent-A-Car in Brookfield?
Yes, there are several options including McDonald's, Moe's Southwest Grill, Chick-fil-A Brookfield, and 189 Sports Cafe nearby for quick meals or dining out.
What nearby banks or ATMs are available close to the Enterprise Rent-A-Car location?
You can find M&T Bank and Savings Bank of Danbury nearby, as well as ATMs from RockItCoin Bitcoin ATM and The Exchange Network for your banking needs.
Are there any pet care services near Enterprise Rent-A-Car in Brookfield?
Yes, Petco offers pet grooming and sales, and Vetco Vaccination Clinic provides veterinary services close to the Enterprise location.