AutoZone Auto Parts

4.3
230 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Federal Road in Brookfield, CT is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Brookfield, CT or call us at (203) 740-8315.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
195 Federal Rd, Brookfield, CT
06804, United States

Hours

Reviews

4.3
230 reviews
5 stars
141
4 stars
46
3 stars
19
2 stars
12
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of the staff, with specific mentions of employees going above and beyond to assist.

Stock Availability

Several reviews indicated that the store often has a good selection of parts, but there were complaints about items being out of stock.

Checkout Experience

Customers frequently expressed frustration with long wait times at checkout, with some feeling overlooked while waiting.

Store Cleanliness

The store was generally described as clean and well-organized, contributing positively to the shopping experience.

Mixed Experiences

While many reviews were positive, there were notable instances of poor service and unprofessional behavior from some employees.
  • CR
    Carol R.
    Nov 2, 2025
    5.0
    Our visit to this Autozone in Brookfield yesterday was an exceptional experience beyond our expectations! After years of spending way too much time and money at our dealer for car repairs we went to Autozone to replace a lightbulb when we were told to just stop by to make the purchase of the bulb and they will replace the bulb for us!!?? Sure enough, they did exactly that, very nice and competent staff, well stocked shelf, quick service!! wish we have gone there years ago but I guess better late than never?
  • JV
    Julio Vilela
    Oct 10, 2025
    1.0
    I had a very unpleasant experience today at the AutoZone store in Brookfield, CT. The employee named Mily (or Millie, not sure of the exact spelling) treated me disrespectfully when I tried to return a part. She examined it as if I had painted or used it, and questioned why my receipt was sent by e-mail — even though AutoZone itself offers that option at checkout. I’ve always been a loyal customer and never had issues before, but this experience made me feel uncomfortable and unfairly judged. I hope management can train their staff to treat customers with more respect and professionalism.
  • OH
    Osama Hamail
    Sep 9, 2025
    5.0
    It's amazing store and also they have the rarest things to find
  • AA
    Amely
    Aug 17, 2025
    5.0
    Muy amables y encontré lo que necesitaba
  • KM
    Kevin Mitchell
    Aug 15, 2025
    5.0
    Found what I was looking for and did not have to wait to checkout

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours for AutoZone Auto Parts in Brookfield, CT?

AutoZone Auto Parts in Brookfield, CT is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.

What products can I find at AutoZone Auto Parts on Federal Road?

You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at AutoZone Auto Parts on Federal Road in Brookfield.