Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Federal Road in Brookfield, CT is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Brookfield, CT or call us at (203) 740-8315.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
234 reviews
5 stars
143
4 stars
48
3 stars
19
2 stars
12
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with several specific employees receiving shoutouts for their exceptional service.
Product Availability
While many customers found the store well-stocked, some reported issues with items being out of stock or shelves being empty.
Checkout Experience
Several reviews mentioned long wait times at checkout, with some customers expressing frustration over being overlooked while waiting.
Professionalism
There were mixed reviews regarding employee professionalism, with some customers experiencing excellent service while others reported unprofessional behavior.
- SJSabrina JacksonDec 19, 20255.0To Millie at AutoZone (apologies if I spelled your name wrong) - you are a gem! Thank you for standing in the rain and helping me replace my windshield wiper. You are 10/10 ⭐️
- JLJon LewisDec 6, 20254.0The guys always take good care, and extremely knowledgeable
- MRMarcus RodriguezNov 26, 20255.0Just got my battery replaced on my Wrangler; Nicolette and Adam provided amazing service despite the hectic holiday craziness! Super appreciative and would definitely recommend. I’m not too knowledgeable with cars but they made the process smooth and easy.
- CRCarol R.Nov 2, 20255.0Our visit to this Autozone in Brookfield yesterday was an exceptional experience beyond our expectations! After years of spending way too much time and money at our dealer for car repairs we went to Autozone to replace a lightbulb when we were told to just stop by to make the purchase of the bulb and they will replace the bulb for us!!?? Sure enough, they did exactly that, very nice and competent staff, well stocked shelf, quick service!! wish we have gone there years ago but I guess better late than never?
- JVJulio VilelaOct 10, 20251.0I had a very unpleasant experience today at the AutoZone store in Brookfield, CT. The employee named Mily (or Millie, not sure of the exact spelling) treated me disrespectfully when I tried to return a part. She examined it as if I had painted or used it, and questioned why my receipt was sent by e-mail — even though AutoZone itself offers that option at checkout. I’ve always been a loyal customer and never had issues before, but this experience made me feel uncomfortable and unfairly judged. I hope management can train their staff to treat customers with more respect and professionalism.
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours for AutoZone Auto Parts in Brookfield, CT?
AutoZone Auto Parts in Brookfield, CT is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.
What products can I find at AutoZone Auto Parts on Federal Road?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at AutoZone Auto Parts on Federal Road in Brookfield.
Does AutoZone in Brookfield offer in-store pickup and delivery services?
Yes, AutoZone offers in-store pickup, same day delivery, and curbside pickup services.
How can I contact AutoZone Auto Parts in Brookfield for customer service?
You can contact AutoZone Auto Parts in Brookfield by calling (203) 740-8315 or emailing customer.service@autozone.com.
Are there any popular brands available at AutoZone Auto Parts in Brookfield?
Yes, brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance are available.
What should customers near AutoZone Brookfield do if they want to grab a meal or a drink nearby?
Customers can visit nearby places like Maggie McFly’s or Market Place Tavern - Brookfield for dining and drinks after shopping at AutoZone.
Is there a gym close to AutoZone Auto Parts in Brookfield for those looking to work out before or after their visit?
Yes, Iron Factory Gym and Anytime Fitness are nearby gyms where customers can work out before or after visiting AutoZone.
Are there any convenient places nearby AutoZone Brookfield for additional shopping or pharmacy needs?
Senior Depot and Rite Aid are nearby stores that provide pharmacy and shopping options for customers in the area.
Does AutoZone Auto Parts in Brookfield have a website where I can shop online or find more information?
Yes, you can visit their website at https://www.autozone.com/locations/ct/brookfield/195-federal-rd.html for online shopping and store details.
What measures make shopping at AutoZone Brookfield convenient during busy hours?
AutoZone offers in-store shopping, curbside pickup, and same-day delivery services to make shopping convenient during busy hours.