Monro Auto Service and Tire Centers

Reviews

• DN

  Danielle Nakoa

  3 days ago
  5.0
  Lyft Driver here: Super happy with the quick and thorough service today. Brakes & Tires, looks good & feels great. Thank you
• FB

  Frank Borrelli

  3 days ago
  1.0
  Very disappointed today. I went in for an oil change. I brought my own oil and was quoted a price of $50.00. I signed the work sheet, the Watched it pull into the bay. A few minutes later the manager came out and said they miss quoted the price and it would be $150.00. I told them to take it off the lift,
• DB

  Daniel Bezubik

  Apr 4, 2026
  5.0
  TJ was awesome! He explained everything and answered my questions. The car needed a lot of work but it was done same day which I did not expect. 100% recommend
• TF

  Tyrell Frederick

  Apr 3, 2026
  5.0
  The Manager TJ came out immediately to greet us and was friendly, honest and straightforward. There was no unnecessary up-selling and the team took care of the car like it was their own. Would recommend to friends and family.
• LS

  Lisa Marie Spann

  Mar 6, 2026
  5.0
  When coming back to Monro I was skeptical due to previous experiences from over a decade ago! Just recently I had dropped my SUV off to be given a diagnostic and then to fix a wheel barring on the front passenger side. Through some mix up in conversation over the phone my front rotors and brakes were only completed and when I went to leave after paying a kidney, arm and half a thigh the problem still persisted and I asked Dakota to talk to the manager, TJ. After three days my SUV sat and TJ and all the techs not only worked on my car but fixed the issue entirely!!!! I was sold a lemon of a vehicle but due to statute of limitations to make a claim for the Lemon Law, I have stuck paying for a SUV that had a blown head, a shitty wheel barring and I was advised by the selling dealer that it was “safe” to drive. Haha that was yet another lie o was told by Universal Motors in Plainville/New Britain near NB DMV. DONT GO THERE FOR A VEHICLE! Regardless, through TJ annnd his techs they absolutely absolved the front end issues I had. Absolutely INCREDIBLE SERVICE!!! I wanted to go a step further and speak to corporate but TJ had said that people only call corporate to complain about service so he and I agreed at the very least writing a Google review would be the best route to go to advise anyone to come to this Monro for the best service it may cost BUT at least your problems will be fixed and not intentionally screwing you over unlike other mechanics who only prolong your services costing you more in the long run. TJ and his crew are honest and don’t BS you when what you need done listen to them please and get it done before issues become worse. SO TJ, DAKOTA and I can’t rem your name and I apologize (MOM BRAIN IS REAL) THANK YOU FROM THE BOTTOM OF MY HEART FOR CONSIDERING THE SAFETY OF MY KIDS AND I!!!! YOU GUYS ARE OUR NEW AND FORVER MECHANICS AND ACTUALLY WE’LL BE COMINH BACK ASAP FOR MY AIR CONDITIONING FOR 3 YEARS it hasn’t worked so hopefully this project won’t be that long or costly! We love you guys keep up the incredible work and know it doesn’t go unnoticed!!!!

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