Intoxalock Ignition Interlock

Reviews

• JS

  Jeffrey Santana

  Feb 26, 2026
  5.0
  Adrian was very knowledgeable and helpful answering all my questions clearly and with patience. I recommend CJ Auto Mall for all your installs and service. I’m not a review person but after the service I received I had to acknowledge good work when I see it. Well done people!!
• GM

  Gina Medina

  Jan 12, 2026
  1.0
  Absolutely the worse! I would NEVER EVER recommend this company to anyone I know and I know alot of people! This company are SCAMMERS!!!! So I called this company in the hopes they would be extremely transparent with me because I do not appreciate being bamboozled and lied to for profit. The agent told me there was a promotion that was going on and it would only cost me $29.99 plus tax to get this started. I also asked for the payments to be monthly because it would be very beneficial for me and my budget. She told me that would be fine. My installation was done on January 2. Mind you the auto shop I went to already had the IID device on hand. I saw the box with my own 2 eyes. So nothing was shipped from this company. So as I waited for the installation to finish. I went and downloaded the app. Here is where the problem started. First off, my card was stored after I specifically told the woman that I am doing a one time payment on a specific card. Please do not store it. I will put a different one for autopay. Second issue, the payments was NOT monthly but biweekly instead. When you are on a fixed income, you pay every bill you have on a specific day because it is easier to manage plus you dont get hit with double dipping of taxes being charge on your payment. I was told that my monthly would be no more than $110 a month. Lies, $125 a month. Third issue, I called to speak to an agent in regards to this biweekly payment schedule and she stated to me thst there was no such thing as that and since the account was made there was no way to change it to monthly. I told her all of this is extremely inconvenient. I just paid the autobody shop $280 to intall this IID DEVICE, paid the State of CT DMV $175.00 to restore license and $100.00 for the IID device fee. Mind you this is extreme. So the woman tells me the biweekly is 64.10 and its due on January 16th. I said okay but how does that help when I specifically asked for monthly. Long story short. I have to pay $64.10 on January 16. I verified it several times with the agent thats all I had to pay on January 16th and she said yes. Now here's the new problem. I got charge an additional 62.20 in less than a week. My original paperwork never stated i would be charge for additional fees. I called this company and this agent had the audacity to tell me Im being charge now $126.30 ($64.10 thats due January 16 plus $62.20 for setup fee, device lease charge AGAIN, device protection fee AGAIN) Now mind you its only been 9 days since the installation and they decided to change all the paperwork online because they dont want to be accountable for lying to me. When I asked what the setup fee charge was. The agent told me its for them making the account. Im not paying anyone to make an account. Thats stealing. DO NOT DO BUSINESS WITH THIS COMPANY!!!! THEY WILL COME UP WITH ANY EXCUSE TO CHARGE YOU MORE AND FOR ANYTHING, MAKING BIGGER HOLES IN PEOPLE'S POCKETS.

Frequently Asked Questions About Intoxalock Ignition Interlock