Safelite AutoGlass

Reviews

• KH

  Kim Hirth

  May 2, 2026
  5.0
  My technician, Luis was very good and was willing to address all of my concerns about my car's windshield being repaired correctly . He did a great job!
• MO

  Mark Oxner (Ox)

  Apr 30, 2026
  5.0
  What a great experience. Technician was professional, knowledgeable, and courteous. He had a great attitude and made quick work of changing my windshield. Will definitely use and recommend Safelite again!
• CC

  Coach

  Apr 25, 2026
  5.0
  I have nothing bad to say about my experience. It was easy to put in the service request through the Safelite website, they handled the claim through insurance. I received a phone call confirming my appointment a few days in advance and was able to request an F150 OEM replacement, my appointment stayed the same day and time which was very nice. Marquis, the service tech, did a great job in a timely manner. He did it before I got home from work so I never spoke to him in person but on the phone he was friendly. Overall would recommend Safelite for how easy and quick the whole process was.
• KK

  KS

  Apr 20, 2026
  1.0
  I can’t begin to tell you what a hassle it is working with them. It seems like a Very unprofessional and not on the up and up. They would not replace my windshield for a third time because the product there they’re putting in are aftermarket garbage and they know it and they don’t want to cover it so I have to drive around with a blurry distorted windshield, which I will not be Doing. The tech also scratched my car and covered it up with primer and somehow thought that I wouldn’t notice. They are not honest they don’t make it easy. I tried to rectify the situation with proof. They still wouldn’t help. I don’t understand so much for a warranty. Be careful if you want to replace the windshield more than once because of their error they won’t help you. And their boiler plate response to we don’t want you to have this kind of experience is a bunch of BS. They still won’t help you. Why do you think I wanna keep exchanging my windshield every couple weeks? I’ve never had to do it in my life and this is ridiculous. They use horrible aftermarket windshields.
• CM

  Colton Meyers

  Apr 20, 2026
  1.0
  Do not use them for glass repair. If anything goes wrong, you are on the hook for all repairs. They replaced my windshield and additionally destroyed the plastic clips on the windshield cowl, and damaged paint on my car. I went in for warranty inspection and they took pictures, but never contacted me. I attempted multiple times to call their agents, but never received anything back. I even scheduled another warranty appointment, was called, and they said they'd "order new parts and get it fixed", but now over a month later I've never received any communication. This company prioritizes everything above customer service. Do not, I repeat do not use them.

Frequently Asked Questions About Safelite AutoGlass