Enterprise Rent-A-Car

4.2
380 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Branford, CT? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Branford location today.

Location

Enterprise Rent-A-Car
4 Liesl Ln, Branford, CT
06405, United States

Hours

Reviews

4.2
380 reviews
5 stars
260
4 stars
40
3 stars
17
2 stars
12
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, accommodating, and providing excellent service.

Vehicle Condition

Several reviews mentioned issues with the cleanliness and maintenance of the rental vehicles, including dirty interiors and mechanical problems.

Reservation Issues

Customers reported problems with vehicle availability and unexpected charges, leading to frustration and dissatisfaction.

Rental Process

The rental process was generally described as quick and efficient, although some customers experienced long wait times.

Pricing Concerns

There were complaints about high rental costs and unclear pricing practices, with some customers feeling misled about charges.
  • BJ
    B Johnson
    Jan 5, 2026
    5.0
    Outstanding service from beginning to end. A positive vibe from a group of young high achievers who are going places. Professionalism with a personal touch, which is rare these days. Special kudos to Branch Manager Ryan Stone, who sets the tone. Keep up the good work!
  • AB
    Alannah Burbano
    Jan 3, 2026
    1.0
    Booked a full size SUV AWD back in October to be picked up on 12/30 at 12pm. Got there at 11am to hear the vehicle that was supposed to be returned, never got returned so they had no vehicle for me. It was so unfortunate to hear that DAY OF they had no vehicle for me & my family for our road trip. The only excuse they had was "it's the holidays, people dont really return the cars on time" I've never had this experience with a rental company before. I then couldn't find another full size suv for us anywhere locally for another 4 hours. Awful experience :(
  • SS
    Sydney Sutcliffe
    Dec 28, 2025
    5.0
    They collaborate with JE while I was getting my car fixed. Gave me a ride to pick up the rental and a ride back to the place where I was getting my car fixed. Very friendly and super accommodating.
  • MM
    Margaret Miller
    Dec 19, 2025
    5.0
    Staff could not have been nicer. I had to extend my trip several times and they were all very helpful and compassionate. I will definitely be renting here again!
  • MM
    Meghan Mills
    Dec 11, 2025
    5.0
    The staff is always so pleasant. They are very communicative before and after pickup. And also very accommodating to the best of their ability.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car in Branford offer?

Enterprise in Branford offers a wide range of vehicles including rental cars, vans, luxury cars, and more to suit various needs.

What are the operating hours for Enterprise Rent-A-Car in Branford?

Enterprise Branford is open Monday through Friday from 7:30 AM to 6:00 PM, Saturdays from 9:00 AM to 1:00 PM, and Sundays from 9:00 AM to 12:00 PM.