Enterprise Rent-A-Car

4.2
370 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Branford, CT? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Branford location today.

Location

Enterprise Rent-A-Car
4 Liesl Ln, Branford, CT
06405, United States

Hours

Reviews

4.2
370 reviews
5 stars
251
4 stars
40
3 stars
17
2 stars
12
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their friendly and helpful service, with specific mentions of individual employees who went above and beyond.

Vehicle Condition

Several reviews highlighted issues with the cleanliness and maintenance of the rental cars, including dirty interiors and mechanical problems.

Rental Process

Customers appreciated the quick and easy rental process, although some experienced long wait times and issues with vehicle availability.

Pricing Concerns

There were complaints about high rental prices and unexpected charges, with some customers feeling misled about costs.

Location Experience

The Branford location received mixed feedback, with some customers expressing satisfaction while others reported disorganization and poor communication.
  • TW
    Teresa Walter
    3 days ago
    5.0
    Very Courteous no issues 😀
  • KA
    KJ Ayvazian
    Nov 15, 2025
    5.0
    Enterprise is a very easy and reliable company to use when you're in urgent need of transportation. I'm glad they have an office in my town.
  • KE
    Kathleen Egan
    Nov 10, 2025
    3.0
    I loved the little car they gave me, and the guy who went over things with me was friendly and polite. So customer service was great. But I was unpleasantly surprised when I tried to return the car on Saturday and found they had closed at 1 pm, and then that on Sunday they would only be open 9-noon. It never occurred to me that a business would close so early on a Saturday. I also was surprised that I was charged for five days when I had the car from around 3 pm Wednesday until 11:30 am Sunday, which I count as less than four days. It was probably in the fine print, which (of course) I did not read, but I would have appreciated a verbal reminder of both the hours of the Branford office, and the way they count the days they charge you for.
  • VV
    Vanessa
    Nov 8, 2025
    5.0
    Everyone was amazing and very helpful!
  • IR
    Ivette Reyes
    Oct 14, 2025
    1.0
    Terrible car rental experience. Dirty inside and outside had a terrible rattling sound and a sensor light appeared on the dashboard. After learning about this we reached out to y who referred us to another enterprise to switch to a better alternative and the enterprise did not switch it out instead said that there were no cars available after they said they had availability. Road service never returned our calls after we spoke to them regarding the rental car.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car in Branford offer?

Enterprise in Branford offers a wide range of vehicles including rental cars, vans, luxury cars, and more to suit various needs.

What are the operating hours for Enterprise Rent-A-Car in Branford?

Enterprise Branford is open Monday through Friday from 7:30 AM to 6:00 PM, Saturdays from 9:00 AM to 1:00 PM, and Sundays from 9:00 AM to 12:00 PM.