Business Details
About
Brake ShopAuto Repair ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
Founded in 1990, and now with more than 100 locations, Brakes Plus is in the business of building relationships with our customers, vendors and employees. We are proud to stand behind our philosophy of installing quality products with world-class service at a great price. Come visit us at a Brakes Plus location in Westminster today.
Location
Hours
Reviews
4.7
689 reviews
5 stars
625
4 stars
19
3 stars6
2 stars3
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Richard and Andy received high praise for their exceptional customer service, with many customers noting their attentiveness and willingness to help.
Pricing
Several customers highlighted the affordability of services, often noting that prices were lower than competitors and that they received good value for their money.
Quality of Work
While many reviews praised the quality of repairs and service, there were also complaints about unresolved issues and unnecessary repairs, indicating inconsistency in service quality.
Communication
Customers expressed frustration with communication regarding service updates and appointment scheduling, suggesting a need for improvement in this area.
Trustworthiness
Many customers felt that the staff was honest and transparent about necessary repairs, contributing to a sense of trust in the service provided.
- SESarah Ellis5 days ago5.0Richard and his team have been an absolute pleasure to work with. I have an older car that has a lot of problems but they helped me get affordable rates to get it safe to drive in interim while deciding on long term goals. Very kind and honest as well as straightforward
- OMOdie Matthews5 days ago5.0This location went above and beyond and did a phenomenal job! Richard, Andy and Chad all were extremely helpful, kept me updated every step of the way with any issues they ran into and in the end came through to deliver everything they promised and even were able to avoid some serious damage when they thought that that was the only way to get my rim off. Their pricing was great, they’re customer service was my favorite, and I will definitely be back here again!
- PHPaul Heguy6 days ago5.0Fantastic experience at Brakes Plus today! I came in for an oil change and tire rotation and was honestly impressed from start to finish. Andy, the service advisor, was awesome—friendly, knowledgeable, and super easy to work with. He kept me informed, explained everything clearly, and made the whole visit stress-free. The service was fast, professional, and exactly what you hope for when bringing your vehicle in. I’ll definitely be coming back and highly recommend asking for Andy!
- CScolton schannuthDec 31, 20251.0Booked an appointment for an oil change for Tuesday at 4. When I showed up, they were too busy, so they rebooked my appointment for Wednesday at 3. When I showed up, there was only one car in all of the bays and 2 guys sitting doing nothing. After handing my keys over, the guy came back 3 minutes later and said they were too busy, and I would have to make another appointment. Save your time and go somewhere else.
- JGJesse GreeneDec 17, 20255.0Richard gave me top notch customer service today and I am very grateful. He got me two lyft rides and recovered my cell phone from the first driver. He went out of his way to try and find where I lived, as I had no way of calling, until I went to the grocery store to use their phone. He perfectly explained everything that was wrong with my car which helped me make the decision to get the repairs done today. Thanks so much for doing me excellent service. I will be for ever grateful. Thanks again. If I could give more the 5 stars I would. Richard deserves 10 stars!
Frequently Asked Questions About Brakes Plus
What services does Brakes Plus in Westminster offer?
Brakes Plus offers services including wheel alignment, brakes, oil changes, suspension, state inspections, batteries, wiper blades, vehicle maintenance, air conditioning, headlight services, tire rotation, and more.
What are the operating hours for Brakes Plus in Westminster?
Brakes Plus is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and closed on Sundays.
Is Brakes Plus in Westminster open on major holidays?
No, Brakes Plus is closed on New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, and Easter.
Where is Brakes Plus located in Westminster?
Brakes Plus is located at 5170 W 120th Ave, Westminster, CO 80020, USA.
What payment methods does Brakes Plus accept?
Brakes Plus accepts American Express, Cash, Discover, Financing options, Mastercard, and Visa.
How can I schedule a service appointment at Brakes Plus Westminster?
You can book an appointment online via their reservation website at https://www.brakesplus.com/stores/westminster/co/0147/
What should I know about Brakes Plus' company philosophy?
Brakes Plus focuses on building strong relationships with customers, vendors, and employees by installing quality products with world-class service at great prices.
Are there any nearby coffee shops to Brakes Plus in Westminster?
Yes, Einstein Bros. Bagels and Starbucks are nearby, ideal for grabbing coffee or a snack before or after your service appointment at Brakes Plus.
What automotive-related businesses are near Brakes Plus in Westminster?
Nearby automotive businesses include Tires Plus, another Brakes Plus location, and i detail. mobile auto care, which can complement your vehicle maintenance needs.
Are there convenient dining options near Brakes Plus in Westminster?
Yes, nearby dining options include GQue BBQ, Chipotle Mexican Grill, Home Team Deli, Jamba Sheridan Center, and Papa John's Pizza, making it easy to enjoy a meal while your car is serviced.