Jiffy Lube

4.6
1565 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery Store
Jiffy Lube offers fast, quality oil changes performed by trained technicians in THORNTON. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
720 East 88th Ave, Thornton, CO
80229, United States

Hours

Reviews

4.6
1,565 reviews
5 stars
1,288
4 stars
101
3 stars
37
2 stars
35
1 star
104

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the quick, efficient, and professional service provided by the staff.

Customer Service

Overall, customers reported friendly and polite interactions with staff, although some noted instances of unprofessional behavior.

Pricing Issues

Several reviews mentioned concerns about pricing, including feeling overcharged or misled about costs.

Upselling Concerns

Some customers expressed frustration with aggressive upselling tactics during their visits.

Technical Competence

Mixed feedback on technical competence; while many praised thorough inspections, others reported issues with service quality and mistakes.
  • JD
    Jonny Demon
    2 days ago
    1.0
    After leaving I went to store 5 minutes away, came out to leave and my car won’t start. Tried calling for 10 minutes straight to no answer, had to call 2 other locations to get someone on the phone finally, all the while my car is a paper weight. No idea how long will take for anything to be done with this, stuck in a parking lot for close to 20 minutes before finally reaching someone at another location who wants to play phone tag.
  • JQ
    Joseph Quinones
    Nov 13, 2025
    5.0
    The staff over at this location and to drive in and be greeted by my first name the staff there is knowing you are going to receive the right care, I bring all 7 of my vehicles to this location because I know the job will be done right
  • BH
    Blanca Hernandez
    Nov 11, 2025
    5.0
    Service was amazing, knowledgeable and quick team. Customer service was on 10. Thank you for the Veterans Day deal too!
  • CD
    Candace Dawson
    Nov 4, 2025
    1.0
    Rushed me from the moment I parked in a parking spot. I wasn't In anyone's way at all and felt harped on and rushed. Again, I parked away! Not in line!. Employee rushed me instead of getting me the right price. I signed up for the $15 off with sms before getting in line, and employee said the code didn't work, very "oh well, I'm in a hurry" said he used a $12 off coupon instead. No interest in making it right. So I was overcharged $3. Won't use jiffy lube again. Didn't know anyone could talk that fast. Can't upsell to people at that speed fyi. 😕
  • CG
    Chad Green
    Oct 22, 2025
    1.0
    Was over charged for a service. I was told the charge was voided. I was then charged a second time. Both charges posted as they never voided the first charge. Upon requesting a refund and voided charge receipt I was told I would receive a physical check eventually. When I did not approve of this method the manage became very unprofessional and stated that it wasn't his fault that his employees made a mistake and that if I managed people I would know this. He showed no real concern and was even verbally condescending and cursed. Will never use Jiffy Lube again.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service