Enterprise Rent-A-Car

4.1
500 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Thornton, CO? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our East 104th & Grant location today.

Location

Enterprise Rent-A-Car
10350 Grant St, Thornton, CO
80229, United States

Hours

Reviews

4.1
500 reviews
5 stars
346
4 stars
33
3 stars
25
2 stars
18
1 star
78

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and helpful throughout the rental process.

Vehicle Condition

Several reviews mentioned issues with vehicle cleanliness and maintenance, including dirty cars and mechanical problems.

Reservation Issues

There were multiple complaints about reservation cancellations, miscommunication, and long wait times for vehicle pickup.

Pricing Concerns

Customers expressed dissatisfaction with pricing transparency, including unexpected fees and higher-than-expected rates.
  • CG
    Carlos Gracian
    Dec 29, 2025
    5.0
    All the thanks to a very professional and knowledgeable employee at Enterprise.Corina. She’s the best. Will definitely continue to do business with Enterprise. Thank you.
  • LW
    Lindsey Wood
    Dec 14, 2025
    4.0
    The customer service was stellar but I wish the vehicles backed that up. The first vehicle I received I really loved but it broke down. It was traded out for a different vehicle that is still dirty from the last customer and smells gross. I spend a lot of time in the car so this is unacceptable to me!! Update: I got used to the vehicle and put my own seat cover down so I didn’t have to sit directly on whatever that seat stain was. Customer service was amazing throughout and everything else went smoothly.
  • TH
    Trevor Hoffman
    Nov 30, 2025
    1.0
    went to rent, saw rates online at $200/day for the cheapest car, with a corporate discount code. $225/day without - for a Mitsubishi Mirage economy car. called to confirm this, got sent to a call center. call center said that there's no one-way rentals at all? never heard of this in years of renting enterprise, as we've rented cross country and dropped off in different states before. asked to be transferred to the branch, wanted to speak to someone actually in the building. 15 minutes of holding music...and automatically disconnected. how would you rate that customer service and pricing, enterprise?
  • LL
    Luciana Lamb
    Nov 26, 2025
    5.0
    The ladies who helped me were awesome. They made the entire process super easy, from pick up to drop off. The vehicle was great. I definitely recommend.
  • JN
    Jay Noel
    Nov 4, 2025
    5.0
    Absolutely exceptional service! I can’t say enough good things about this Enterprise location. The staff were super friendly, professional, and genuinely helpful from start to finish. They went above and beyond to make everything smooth and stress-free. The level of care and attention they showed deserves ten stars if I could give it. It’s rare to find customer service this good anymore—absolutely superb experience all around. Highly recommend this location to anyone looking for top-tier service!

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles are available for rent at Enterprise Rent-A-Car in Thornton, CO?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars for rent to fit various needs such as errands or weekend getaways.

What are the rental location's operating hours?

The Enterprise Rent-A-Car location in Thornton, CO is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 2:00 PM, and Sunday from 9:00 AM to 1:00 PM.