Enterprise Rent-A-Car

4.1
495 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Thornton, CO? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our East 104th & Grant location today.

Location

Enterprise Rent-A-Car
10350 Grant St, Thornton, CO
80229, United States

Hours

Reviews

4.1
495 reviews
5 stars
343
4 stars
32
3 stars
25
2 stars
18
1 star
77

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with several specific mentions of individual employees who provided exceptional service.

Rental Process

The rental process was generally described as quick and easy, although some customers experienced significant delays and miscommunication regarding vehicle availability.

Vehicle Condition

While many customers reported receiving clean and well-maintained vehicles, there were complaints about receiving cars with issues such as low fuel, cleanliness, and damage not being properly documented.

Communication Issues

Several reviews highlighted problems with communication, including mismanagement of reservations, lack of follow-up, and staff being unhelpful or rude during interactions.

Overall Experience

Overall, experiences varied widely, with many customers expressing satisfaction and loyalty, while others reported serious frustrations and vowed not to return.
  • MM
    Mike M
    Nov 10, 2025
    5.0
    friendly service
  • JN
    Jay Noel
    Nov 4, 2025
    5.0
    Absolutely exceptional service! I can’t say enough good things about this Enterprise location. The staff were super friendly, professional, and genuinely helpful from start to finish. They went above and beyond to make everything smooth and stress-free. The level of care and attention they showed deserves ten stars if I could give it. It’s rare to find customer service this good anymore—absolutely superb experience all around. Highly recommend this location to anyone looking for top-tier service!
  • JR
    Jacob Roberts
    Oct 27, 2025
    5.0
    The employees here are some of the friendliest ones I have ever dealt with will recommend this location to anyone and I will personally go out of my way to this location every time
  • SD
    Stylejd DiamondLife
    Oct 22, 2025
    5.0
    I was nervous going in without an appointment that they wouldn't have a rental available for me. My worries quickly vanished when I was informed that they in fact did have a vehicle that was in the process of getting cleaned. I ended up needing the rental for almost a month while my vehicle was in the shop. I was able to extend my rental use over the phone rather than having to physically go in. I was back on the road around 11am, and I arrived there at about 10:30am. Karina was very friendly and helpful.
  • MO
    myranda otero
    Oct 20, 2025
    5.0
    Marissa is awesome! She is so helpful and vibrant compared to other locations I’ve rented from. She is the reason I choose this location every time I’m in Denver (:

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles are available for rent at Enterprise Rent-A-Car in Thornton, CO?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars for rent to fit various needs such as errands or weekend getaways.

What are the rental location's operating hours?

The Enterprise Rent-A-Car location in Thornton, CO is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 2:00 PM, and Sunday from 9:00 AM to 1:00 PM.