Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Toni, Jamie, and JB for their excellent service.
Timeliness
While some reviews noted quick service, others expressed frustration with long wait times and delays, indicating inconsistency in service speed.
Honesty and Transparency
Several customers appreciated the honest assessments and lack of upselling, although some reported experiences of being upsold unnecessary services.
Quality of Work
Feedback varied on the quality of repairs, with some customers satisfied with the work done, while others reported unresolved issues and poor workmanship.
Communication Issues
Multiple reviews pointed out problems with communication, including lack of updates during service and dismissive attitudes from management.