Brakes Plus

4.5
1204 reviews

About

Brake ShopAuto Repair ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
Founded in 1990, and now with more than 100 locations, Brakes Plus is in the business of building relationships with our customers, vendors and employees. We are proud to stand behind our philosophy of installing quality products with world-class service at a great price. Come visit us at a Brakes Plus location in Thornton today.

Location

Brakes Plus
1300 E 104th Ave, Thornton, CO
80233, United States

Hours

Reviews

4.5
1,204 reviews
5 stars
1,012
4 stars
45
3 stars
20
2 stars
11
1 star
116

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting JB and Shawn for their professionalism and attentiveness.

Repair Quality

While several customers reported excellent repair work and quick service, there were notable complaints about incomplete or incorrect repairs leading to further issues.

Honesty and Transparency

Positive feedback emphasized the shop's honesty in diagnosing issues without upselling unnecessary services, although some reviews indicated experiences of perceived dishonesty.

Timeliness

Customers appreciated the quick turnaround for repairs, often receiving same-day service.

Pricing

Many reviews mentioned reasonable pricing and good value for services, although some customers felt they were overcharged or misled about costs.
  • MD
    Marie Dana
    2 days ago
    5.0
    JB is hands down the best mechanic at the shop. Always helps me with my car needs and gets it done fast and efficiently!!
  • ZA
    Zaid Abood
    4 days ago
    3.0
    Very clean location and seemed like great people! BUT The manager seemed like she was up to her head with work and frustrated. The wait time was 2 hours and some change even though i was told that it was going to be 45 min. The guy who took my vehicle inside was extremely dirty and left oil stains on the seat of my brand new truck, oil stains on the exterior door and steering wheel. Come on dude, it doesn't hurt to wipe it down. Definitely wont be back to this location.
  • CG
    Caitlyn Grasmick
    Nov 14, 2025
    5.0
    Got my brake light changed, they were quick and efficient. Good customer service
  • MZ
    Matt Zaragoza
    Nov 13, 2025
    5.0
    Ive been bringing my vehicles here for a few years now. I always get great service and work from the crew!
  • GS
    Gregory Schley
    Oct 15, 2025
    1.0
    One of the most horrible experience I’ve ever encounter with dealing with an auto shop . I recommend never to going to this particular location but also any of them I brought my Nissan Altima in because it was misfiring causing the car to have hesitation when accelerating. I’ve worked on my own cars all my life to include this particular car. I was injured unfortunately and had to get this car in somewhere. I decided to go see Just breaks not to far from my house . I explained to the Machanics the issue assuring them it was the spark plugs but also could have been the Coils as well. The assured me they would have it running back to normal. I came back two days later after I was advised the car was completed. The mechanic walked me out to the vehicle and asked me to start it after starting the vehicle. I heard the vehicle was still sounding the same and still had a rough idle, which indicated that the spark plugs was not probably changed. So I asked him. Why was the car still running rough The mechanic told me that it was because of there was a cracked intake file SMH I looked at him and says why was there a cracked intake file? He said it was cracked before we changed the spark plugs. So I looked at him and I asked why would you take off a crack manifold. If the manifold cracked, why would you make it worse by taking it off. He said well we wanted to complete the job so we silicone the manifold back so that’s why you’re still hearing a lot of loud noise and it’s still running rough. I got in my car after driving it in the same condition that I took it in and after paying $450, I was completely upset. I called around to several places let him know what happened and had a hard time finding a replacement intake. I finally found one I took it to a Christian Brothers up the street And those guys OMG not only did they replace my cracked ball that just breaks dead but they also found that they never changed any of the coils that needed to be changed and only two of the spark plugs was changed out of the six from just Brakes. My car now is running smoothly and like brand new. Josh was the manager over Christian Brothers and he treated me very well and made sure that he took care of what damage just Brakes did.

Frequently Asked Questions About Brakes Plus

What are the operating hours of Brakes Plus in Thornton?

Brakes Plus in Thornton is open Monday to Friday from 8:00 AM to 6:00 PM, and on Saturdays from 8:00 AM to 5:00 PM. It is closed on Sundays and major holidays such as New Year's Day and Christmas.

What types of services does Brakes Plus offer at the Thornton location?

Brakes Plus offers a wide range of automotive services including wheel alignment, brake repair, oil changes, suspension services, state inspections at select locations, batteries, wiper blade replacement, and vehicle maintenance among others.