AutoZone Auto Parts

4.1
361 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone E 104th Ave in Thornton, CO is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Thornton, CO or call us at (303) 255-4681.

Details

  • Curbside pickupAvailable

Location

AutoZone Auto Parts
3705 E 104th Ave, Thornton, CO
80233, United States

Hours

Reviews

4.1
361 reviews
5 stars
218
4 stars
61
3 stars
30
2 stars
12
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received high praise for their helpfulness and professionalism, others were reported as rude or unhelpful.

Product Availability

Customers frequently noted that the store had the parts they needed, but there were also complaints about incorrect inventory information and product availability.

Staff Knowledge

There were positive remarks about staff knowledge and assistance, but also criticism regarding inconsistent product knowledge and service quality.

Store Environment

The store environment was generally described as friendly and welcoming, though some reviews mentioned long wait times and a need for more staff during busy periods.
  • TT
    Thrashtildeath95
    Dec 18, 2025
    5.0
    Autozone Always has what I need Heather is always helpful ! If I need something quick they got me
  • TA
    Toon artsanime
    Dec 14, 2025
    1.0
    The morning crew is very rude and don't like to help people that have warranty on items if they don't know you they won't help you so the warranty are a joke at this establishment and they give back items you try to take back with warranty and say it's new lol crazy.
  • TR
    TRip R
    Dec 14, 2025
    1.0
    Worst help from the morning crew at this establishment very lazy during morning I ask to get a new battery after I gave them my dead battery and they did not want to do there job to help I was stuck stranded at there establishment they wanted me to wait just to get a new battery for an HR I have a three year warranty and the women there was saying I had to buy a new one so I recommend don't coming here because after they charged it for an hr so it could show on there screen and when they did I asked to trade out this battery they lied and just gave back the same battery I wanted to trade them for new with my warranty and now my car is stranded again because they lied and gave back the battery that they charged for just an hr and just said it was a new battery so they really don't like people with a warranty they are very prejudice there in the morning you have to be know them just to give you good service so now my vehicle is dead again after they said they gave new battery and my car has a new alternator so that ain't the problem so thank you all for hearing me out and God bless.
  • DM
    Don Moravec
    Dec 8, 2025
    1.0
    ALICIA was very rude and condescending when we tried to return a DEFECTIVE alternator. Extremely poor choice for a manager who has been with the store for less than a year. She does not know that denying a refund for a part that was installed does not apply when the part is DEFECTIVE.
  • JA
    Jahaduddin Amiri
    Nov 19, 2025
    5.0
    ⭐⭐⭐⭐⭐ AutoZone – Recommendation for Zachary I want to give a 5-star review for AutoZone, especially for Zachary. He is very professional, respectful, and helpful. Every time I come to the store, he takes the time to listen and help me with exactly what I need. Zachary has great customer service and makes the experience easy and comfortable. Thank you, Zachary, for your great support. I really appreciate your help and recommend AutoZone because of you!

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours for AutoZone Auto Parts in Thornton?

AutoZone Auto Parts in Thornton is open Monday through Friday from 7:30 AM to 10:00 PM, Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:00 AM to 9:00 PM.

Does AutoZone Auto Parts in Thornton offer in-store pickup and same-day delivery?

Yes, AutoZone Auto Parts offers both in-store pickup and same-day delivery services at the Thornton location.