Customer Service
Many customers praised the staff for being helpful, friendly, and professional, particularly highlighting Logan and his team.
Vehicle Availability
Several reviews indicated issues with vehicle availability, including customers receiving different cars than reserved or no cars being available upon arrival.
Mixed Experiences
While some customers had excellent experiences, others reported significant frustrations, particularly regarding vehicle issues and customer service responsiveness.
Communication Issues
Numerous customers expressed dissatisfaction with communication, citing unreturned calls and lack of follow-up from staff.
Safety Concerns
Some reviews raised concerns about the safety of vehicles, particularly regarding winter tires and vehicle maintenance.