Enterprise Rent-A-Car

3.9
238 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Silverthorne, CO? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Silverthorne location today.

Location

Enterprise Rent-A-Car
249 Adams Ave, Silverthorne, CO
80498, United States

Hours

Reviews

3.9
238 reviews
5 stars
154
4 stars
16
3 stars
7
2 stars
6
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff members, particularly Logan, received high praise for their professionalism and helpfulness, others were reported as rude and unhelpful.

Vehicle Availability

Several customers experienced issues with vehicle availability, including reservations not being honored and receiving unsuitable vehicles.

Overall Experience

While many customers had positive experiences with quick service and clean vehicles, there were significant complaints about poor communication and unresolved issues, leading to frustration.

Safety Concerns

Multiple reviews highlighted safety issues with vehicles, particularly regarding winter tires and maintenance, raising concerns about the reliability of the fleet.
  • RR
    Ria
    Dec 23, 2025
    2.0
    Jared was really rude and hung up in my face. Very nonchalant personality and didn’t care to find an answer to my question.
  • SS
    Stacey
    Dec 15, 2025
    5.0
    Awesome Staff
  • MM
    Motherbyrd99
    Dec 15, 2025
    1.0
    Came to this location to ask for help with my rental out of Colorado Springs. The windshield reservoir was filled with water and froze on I-70. I asked to swap, which the management trainee on duty said he couldn't do till 4PM, despite having several cars staged in front. He did not offer to help and we had to ask if he would put more washer fluid in the car. He did not even offer to come out to the car and handed my little sister a container of fluid for us to put in the car ourselves.
  • MM
    Mary Marsden
    Dec 11, 2025
    5.0
    I rented a car here last minute when my vehicle broke down and needed repairs that would take several days. I was able to get an AWD car with good winter tires at a surprisingly reasonable cost. Everything was smooth! The staff was professional and warm and knew their stuff. Extending the contract online, which I did 2x, was super easy and the cost was (again) surprisingly low. Enterprise sent texts with reminders and direct ways to connect for help. The whole process was probably the best ever of any car rental I've ever done in 63 years of life. Seriously.
  • KS
    Karen Smith
    Nov 29, 2025
    4.0
    Jared was very cooperative getting a very nice new car for us to drive and dealing with the insurance company's charges.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Silverthorne, CO?

Enterprise Rent-A-Car offers a wide range of vehicles including economy cars, vans, and luxury cars to suit your rental needs.

What are the business hours of Enterprise Rent-A-Car in Silverthorne?

The Silverthorne location is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.