Business Details
About
Brake ShopAuto Repair ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
Founded in 1990, and now with more than 100 locations, Brakes Plus is in the business of building relationships with our customers, vendors and employees. We are proud to stand behind our philosophy of installing quality products with world-class service at a great price. Come visit us at a Brakes Plus location in Pueblo today.
Location
Hours
Reviews
4.9
411 reviews
5 stars
393
4 stars
7
3 stars2
2 stars2
1 star
7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and knowledgeable staff, particularly highlighting Laurence and Tom for their exceptional service.
Honesty and Integrity
Many reviews noted the business's commitment to honesty, with customers appreciating that they do not upsell unnecessary services and provide clear communication about repairs.
Efficiency
Customers reported quick service times, often being in and out for oil changes and other repairs, which contributed to a positive overall experience.
Value for Money
The business was recognized for offering reasonable prices and good value, with several customers mentioning competitive pricing compared to other shops.
Problem Resolution
While most experiences were positive, a few customers expressed dissatisfaction with follow-up on unresolved issues, indicating room for improvement in communication after service.
- LSLaura Shumac6 days ago5.0Carl at Breaks Plus on Northern is amazing. We have been there several times and he rocks. Carl thanks for all your help!! You are an asset to Breaks Plus!!!
- AKAnthony KomanNov 10, 20255.0Absolutely fantastic !!! I will all go there for repairs and maintenance.
- JFJeremy FowlerNov 8, 20252.0Never again, had a 1pm appointment wasn't able to get my car until 4:30 3 and a half hours to do an inspection and a radiator flush horrible. There is a noise coming from my front tire a constant squeaking noise when turning left google says it's in the brake or suspension system they said they looked at it came back and said everything is in spec but the left rotor does have some glaze we can machine off for 124 which is what I told them to do for 3 and 1/2 hours I sat there when he said your ready I said too the GM did you machine the glaze off the rotor he said no it didn't need it after all we just did the inspection and radiator flush. The GM said we cleaned the rotor which should help as I was backing out turning left to leave the parking lot the driver side was obviously squeaking. I mean immediately was squeaking I drove it around made a lot of left turns still squeaking when I turn left. I'm going to another shop next weekend but I'm deeply disappointed by the fact that it took this place 3 and a half hours to do an inspection and radiator flush. The trust and the confidence in their car care abilities just wasn't obviously there. I know about mechanics but I'm out in Colorado for work so I'm over 600 miles away from home with no tools or my floor jack or garage where I or my own mechanic can look at my vehicle but over the years of being in and out of auto repair shops I just felt their actions and capabilities of auto repair just weren't there. Didn't machine off the rotor glaze noise is still there in my front driver side tire I'm going to check the condition of my coolant in the morning to see if it is fresh new coolant I hope it is, but the fear and doubt if they did it or not is presently there in my mind. Again, 3and a half hours for an inspection and a radiator flush is messed up. Update: on my review I posted on 11/8/25 Saturday. Today, is now 11/9/25: I did check the coolant this morning as I previously mentioned above with a coolant tester. Super clean fluid looks great as far as the radiator flush it looks well executed and professionally done. However, I still stand by the original post of the wait time for an inspection and radiator flush. My over all confidence in their diagnostic of my car they said they checked the brake work but I mentioned on the phone and in person it could be either brake or suspension related. Now, I'm beginning to think it is the front end drivers side strut bearing or cv joint that is going out. Now, they did emphasize they diagnosed the break system but didn't address any of my issues with potential strut and suspension problems. Again, I'll have another shop look at it. They did a well job on the actual radiator flush itself super clean coolant in the tester this morning when I checked it but overall as far as getting the problem which brought me in the first place still goes unfixed. Still hearing squeaking when turning left especially with the driver side window down very noticeable if the window is down and the stereo off it's an obvious noise when you turn left.
- KMKelli MunozNov 1, 20255.0Even though they were short handed. These guys were great. Laurence was honest about problem and even showed me their was no safety issues.
- PPparula321Oct 31, 20255.0Laurence is awesome Carl too! Laurence is professional, curtious, and wicked smart! He really took care of my car and explained exactly what I needed! He also explained why in an easy to understand way. The price was reasonable. Thank-you! Car drives much better now!
Frequently Asked Questions About Brakes Plus
What types of automotive services does Brakes Plus in Pueblo offer?
Brakes Plus in Pueblo offers services including wheel alignment, brakes, oil changes, suspension repairs, state inspections, batteries, wiper blades, vehicle maintenance, air conditioning services, headlight and taillight services, tire pressure monitoring repair, fluid exchanges, tire rotation and balance, smog checks, brake inspections, fuel filter replacements, transmission service, tune-ups, diagnostics, starter and alternator repairs, and steering and suspension service.
What are the operating hours for Brakes Plus in Pueblo?
Brakes Plus in Pueblo is open Monday through Friday from 8:00 AM to 6:00 PM, and on Saturday from 8:00 AM to 5:00 PM. The shop is closed on Sundays and major holidays such as New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, and Easter.
Where is Brakes Plus located in Pueblo?
Brakes Plus is located at 4211 W Northern Ave, Pueblo, CO 81005, USA.
What payment methods are accepted at Brakes Plus in Pueblo?
Brakes Plus accepts American Express, Cash, Discover, Financing options, MasterCard, and Visa for payment.
Does Brakes Plus in Pueblo offer online appointments?
Yes, customers can make reservations online through their website at https://www.brakesplus.com/stores/pueblo/co/0150.
What is the best way to contact Brakes Plus Pueblo for inquiries or scheduling?
You can contact Brakes Plus Pueblo by phone at +1 719-507-1590 or visit their website for more information.
What nearby places can customers visit before or after their appointment at Brakes Plus Pueblo?
Nearby, customers can visit Roncalli STEM Academy or Roncalli Middle School if they have children to drop off. For shopping or groceries, Walmart Grocery Pickup & Delivery and Walmart Pueblo on W Northern Ave are close by. Additionally, there are hair salons like Regis Salons and SmartStyle, as well as dining options such as Subway.
Are there other automotive and tire-related services near Brakes Plus Pueblo?
Yes, Discount Tire and Walmart Auto Care Centers are nearby, providing additional options for tire sales, repairs, and automotive services.
What local services around Brakes Plus could be helpful for customers?
Customers can access services such as money transfers at Western Union, propane exchange at Blue Rhino Propane Exchange, self-storage at M & M Self Storage, and banking services at Academy Bank and ASK Insurance Brokers nearby.
What specialties does Brakes Plus focus on for quality and service?
Brakes Plus focuses on installing quality products with world-class service at great prices, building strong relationships with customers, vendors, and employees since 1990.