Brakes Plus

4.8
1011 reviews

About

Brake ShopAuto Repair ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
Founded in 1990, and now with more than 100 locations, Brakes Plus is in the business of building relationships with our customers, vendors and employees. We are proud to stand behind our philosophy of installing quality products with world-class service at a great price. Come visit us at a Brakes Plus location in Pueblo today.

Location

Brakes Plus
1236 S Prairie Ave, Pueblo, CO
81005, United States

Hours

Reviews

4.8
1,011 reviews
5 stars
918
4 stars
39
3 stars
9
2 stars
10
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, professional, and helpful staff, particularly highlighting individuals like Dave and Terry.

Honesty and Transparency

Many reviews noted the business's commitment to honesty, with customers appreciating clear communication about pricing and necessary repairs.

Efficiency

The shop is frequently commended for quick service, with many customers reporting fast turnaround times for repairs and maintenance.

Quality of Work

Overall, customers expressed satisfaction with the quality of service and repairs, often mentioning that their vehicles were well taken care of.

Affordability

Several reviews highlighted reasonable pricing, with customers feeling they received good value for the services provided.
  • BP
    Bella Palmer
    Nov 14, 2025
    5.0
    Amazing work!! i was desperately needing to get my brakes done and dave and his team made sure to get me in asap and helped me out tremendously, extremely grateful for you guys!
  • LL
    Leticia Liguez
    Nov 10, 2025
    5.0
    I was able to get a same day appointment after hearing a not so great rubbing sound when I applied my brakes on my way to work. Ben was a pleasure to work with, super kind and professional. Very pleased with the service!
  • MB
    Mike Bennett
    Nov 1, 2025
    1.0
    You just lost a loyal customer. I have spent about 3k in the last year. I have brought multiple vehicles to this shop and always got a fair deal. I will not be coming back after you tried to sell me on a complete front end rebuild on my RAV4. It drives great and is just making a noise. I was ready to spend some money but the guy wanted to rebuild my entire front end for over $2700.00. And he couldnt say whether that would stop the noise or not. I left asking myself how did I drive here if my car is so broken? You no longer want to help people , you just want to help your shop make money. I recommended a lot of people to go here for service. Not any more. You should have kept your old crew.
  • PH
    Pauline Hall
    Nov 1, 2025
    5.0
    I have been getting my oil changes here for 20 yrs on my various vehicles. Yesterday I had the oil changed and mentioned the coupon for $10 off the conventional oil change. Unfortunately, the customer service rep forgot to include the coupon on my invoice. I came back in to ask about it and he was gracious to help me. The day I was in for the oil change was very busy, so I won't fault him for the oversight. Anyway this is my place of choice for oil changes. Thank you
  • BR
    Brittany Romero
    Oct 25, 2025
    1.0
    Edited due to original review being asked to be done as I waited for services (before being given the recommended services sheet) to reflect a more honest experience of how a neurodivergent person feels after reviewing their work… Please know if they ask you to give a review BEFORE they quote you or do the work officially they watch on the back computer to read what you write before they tell you your price. I went in for an oil change that was suppose to include a check on the other parts of the vehicle… they checked some other parts of the vehicle but they did not check the check engine light that was on and they couldn’t even add air to my tires to turn off the tire pressure light. I had to go to a different place to get my tires filled up directly after leaving there… But they did look at my battery, alignment ball joint and axle with a quote of 312.99 to replace my battery (with two year warranty, battery costing only 60$ but the warranty over 3 times that for an additional 252.99 ) a quote of 155$ for replacement axle, an alignment at 99$ after I were to pay $720.98 just for ball joints… for a grand total of $1464.83!!!! Almost half of what I paid for the vehicle to own it!!! Pretty sure they heard me talking to another customer saying I’m a 35 year old widow and thought they could scam me out of more money because they assume I didn’t have anyone to give a second opinion and that I was a idiot just born yesterday!!! Will not be returning after seeing that they couldn’t even air up my tires properly or check my lights (as I know one of my flood lights has been out since I bought the jeep) with the 31$ I paid for the oil change because I don’t trust that they actually changed the oil at this point… if they can quote me for all this stuff that if it is as bad as they say I would feel it when I drove the vehicle… alignment and axel both being bad to need immediate replacement would mean if I took my hands off the wheel it would pull to one side or the other, and that DOES NOT happen even slightly, a battery (even with warranty should NEVER cost over 150$ for an ‘05 vehicle… I don’t know enough about ball joints to know what I might feel when driving to imply that they needed changed but when he told me their quote on the battery I knew to take every word after that with a grain of salt and to get a print out with a second opinion to follow.

Frequently Asked Questions About Brakes Plus

What services does Brakes Plus in Pueblo offer?

Brakes Plus in Pueblo offers services including wheel alignment, brakes, oil change, suspension, batteries, wiper blades, vehicle maintenance, state inspections, and more.

What are the operating hours for Brakes Plus in Pueblo?

Brakes Plus in Pueblo is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and closed on Sundays.