AutoZone Auto Parts

Reviews

• YA

  Yolanda Arrieta

  Feb 13, 2026
  5.0
  We needed a battery and the manager Anthony Polchak was so good and went the extra mile to help us out. It was a bit difficult. He was very patient and professional. Will definitely come back. Great personality
• JM

  Jason Moehring

  Feb 12, 2026
  1.0
  Went in to order shocks. Had the front but had to order the rear. I asked for both rear. They ordered 1. Been waiting for them to call me since they were supposed to be in 4 days ago. Still not in. The girl behind the counter said she will look then started doing other things. Never again will I use AutoZone! Not this place nor others because of this and other experiences.
• CG

  Christina Guerrero

  Feb 3, 2026
  5.0
  Although I can buy car batteries at my place of employment, I have always gone to AutoZone because they’ll test any car battery and charge it if needed. Well, during the recent cold spell, my battery took a dump and my car wouldn’t start. I called AutoZone and the employee gave me a detailed list of available batteries that would work in my car from low to high-end. When I took my battery in the manager, checked it and said it looked like it was OK so he offered to charge it for free. When I went to pick it up another employee informed me that I did need a new battery because it would not charge. He helped me pick out a battery that was good for a cold weather and also suggested a battery protection kit. I went home and was able to get the battery in but I couldn’t get the screws to tighten and I accidentally dropped a J hook inside the car. I drove to AutoZone and asked if they will let me borrow a tool so that I can tighten the nuts. The employee not only provided a tool, but she came out and tightened the nuts for me. I explained to her that I dropped the J hook, and she gave me an extra one. As I was trying to get the J hooks on another employee came out to help me, but I explained to him I had dropped one down in the car. Not only did the manager come out to fish the J Hook out of my car, but another employee from another location, pulled up and assisted him with this task. They got my battery installed properly and securely positioned! I have never had such extraordinary service from all employees at the same business. After I got home, I was curious to see Which AutoZone I had initially called for information and low and behold, it was the Pueblo West AutoZone! And if things couldn’t get any better when I went to pick up my battery, a man walked in with his pet monkey, who was wearing banana diapers! I swear I am not making this up. I can’t wait to stop by AutoZone in Pueblo West for my next routine maintenance!
• GJ

  Glenn Johnson

  Nov 30, 2025
  4.0
  They had the part
• MJ

  Matthew Johnson

  Oct 6, 2025
  1.0
  Wife went in for mechanics wire at about noon, the girl at the counter didn’t look up from her phone just told my wife the aisle that it was “probably in”. She hung out at the counter and didn’t try to help my wife find anything. Thankfully though Lambert Ace Hardware is right across the road and they care about customer service. There’s also an O’Reilleys auto parts across the street, recommend bypassing this autozone.

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