AutoZone Auto Parts

4.2
273 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Hailey Lane East in Pueblo West, CO is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Pueblo West, CO or call us at (719) 547-0398.

Details

  • Curbside pickupAvailable

Location

AutoZone Auto Parts
957 Hailey Ln E, Pueblo West, CO
81007, United States

Hours

Reviews

4.2
273 reviews
5 stars
153
4 stars
70
3 stars
23
2 stars
11
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, with some praising helpful and knowledgeable staff, while others report poor service and unhelpful attitudes from younger employees.

Staff Knowledge

Customers noted that while some staff members are very knowledgeable and helpful, others lack the necessary training and product knowledge.

Product Availability

Many customers appreciate the store's wide selection and availability of auto parts, although some experienced issues with incorrect items being provided.

Store Environment

The store is generally described as clean and well-organized, but there are complaints about slow service and understaffing during busy times.

Pricing

Customers find the prices to be average to high compared to competitors, with some suggesting that ordering online may be more cost-effective.
  • MJ
    Matthew Johnson
    Oct 6, 2025
    1.0
    Wife went in for mechanics wire at about noon, the girl at the counter didn’t look up from her phone just told my wife the aisle that it was “probably in”. She hung out at the counter and didn’t try to help my wife find anything. Thankfully though Lambert Ace Hardware is right across the road and they care about customer service. There’s also an O’Reilleys auto parts across the street, recommend bypassing this autozone.
  • JP
    john pehrson
    Jul 9, 2025
    5.0
    Jack took the time to look for terminals I've searched all over town for. Locating them behind the pegs where someone didn't put the proper items back in its original spot. He could of said if they weren't on the pegs when you looked we probably don't have any. Instead he helped Thank you sir
  • TJ
    Tammy Joyce
    Jun 9, 2025
    5.0
    I was very pleased that the associate swapped out the incorrect bulbs I purchased a few months ago for the correct ones. I no longer have the receipt and had anticipated just buying the new ones. Great customer service!
  • MW
    Mathew Worline
    Mar 17, 2020
    2.0
    Don't understand
  • DA
    darrick arellano
    Mar 17, 2019
    2.0
    Autozone wants you pay up front for ordered parts now, but yet they cant seem to get orders right or they dont order the part the first time and when you follow up they have to order again. In addition to all there mistakes when you go to get money for your core exchanges they want to give you in house gift card's verses cash. I am starting to buy online more and more. Went to O'Reillys perfect visit autozone is out O'Reilly's is in for me in pueblo west

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours for AutoZone Auto Parts in Pueblo West?

AutoZone Auto Parts in Pueblo West is open Monday through Friday from 7:30 AM to 9:00 PM, Saturday from 7:30 AM to 8:00 PM, and Sunday from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, AutoZone offers in-store pickup, curbside pickup, and same-day delivery services.