Auto Mart USA

4.6
878 reviews

About

Used Car Dealer
Since 1983, our family-owned and -operated used car dealer in Parker, CO, has proudly delivered high-quality vehicles and low auto financing rates to the Greater Denver Area. Visit Auto Mart USA today to find out why we're known as "The Dealer with a Heart!"

Details

  • Requires appointmentNot available
  • Accepts checksAvailable

Location

Auto Mart USA
9895 S Twenty Mile Rd, Parker, CO
80134, United States

Hours

Reviews

4.6
878 reviews
5 stars
775
4 stars
21
3 stars
2
2 stars
10
1 star
70

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional staff, highlighting their helpfulness and willingness to go above and beyond.

Sales Experience

The car buying process was described as smooth and stress-free, with several customers noting the lack of pressure and transparency during negotiations.

Vehicle Quality

While many customers were satisfied with their purchases, some reported issues with vehicle defects shortly after buying, leading to frustration and disappointment.

Communication

Several reviews mentioned excellent communication from staff, although there were instances of poor follow-up and responsiveness that negatively impacted customer experiences.

Comfort and Amenities

Customers appreciated the comfortable waiting area and amenities like coffee and water, contributing to a positive overall experience.
  • CL
    Cristobal Leal
    Nov 6, 2025
    5.0
    Great experience at the dealership, my salesperson Matty was super professional and willing to work with me to get the deal done!
  • EE
    Elle
    Nov 3, 2025
    5.0
    We had the best time buying a car here! Kevin, Paul, and Trey were all so kind and all helped to get us the best deal possible. Now we have our dream car and couldn’t be happier! Definitely the dealer with a heart ❤️
  • TA
    Travis Authier
    Nov 2, 2025
    5.0
    I was very pleased with how easy and stress free Javier and Paul made the process. We felt really good about our purchase and will definitely refer AutoMart Parker in the future
  • TM
    Toni McClelland
    Nov 1, 2025
    5.0
    The Service Department was friendly and professional. Provided information on everything they would need to perform and the price, BEFORE working on my car. The price was reasonable for what needed to be completed. Yes, I would recommend AutoMart on Havana, for Service repairs. The waiting room was comfortable with coffee, water,and clean bathroom. Thank you!
  • NR
    Nate Rice
    Oct 23, 2025
    1.0
    I bought an explore from here in June. On the test drive they had me make a loop of all right hand turns and things seemed fine. the car had few defects but it was used and all seemed fine so I bought it. On the way home when I turned left the front end would make a popping sound and the check engine light came on 30 miles after I left. When I got home it was also leaking oil. I let Automart know as soon as I got home what was going on and they told me to take it to someone I trusted and get a quote and to see what was wrong. I did so and it was going to cost 1600. I let automart know and they said I could bring it back to them or they would give me $800 dollars because supposedly that is what their shop would do it for. I live 3 hours away and that explore wasn't going to make it back that far. I took the 800 and paid out of pocket for the rest. We are almost 5 months into this thing, and we got the front end figured out but I am over 5 grand into this check engine light, and ford still can't figure it out. I did find out the front end has been repainted and that the motor that is in it now is not the original motor. So even though supposedly it had a clean car fax I am starting to think that it was wrecked at some point. I am 5 months in and very upside down on this vehicle. It is now getting colder and the heater isn't working so that is another thing I have to have fixed. I have let them know all of this and haven't heard anything back. If you made it this far in the review, just go somewhere else. This has been the worst car buying and car experience I have ever had. They will probably comment saying to contact them, which I have so they can help resolve the issue. And I never hear anything back from them. This place is a joke.

Frequently Asked Questions About Auto Mart USA

What types of vehicles does Auto Mart USA specialize in?

Auto Mart USA is a family-owned used car dealer specializing in high-quality used vehicles in Parker, CO.

What are the business hours for Auto Mart USA?

Auto Mart USA is open Monday through Saturday from 9:00 AM to 8:00 PM and closed on Sundays.