Feedback highlights a mix of excellent and poor customer service experiences, with some staff being praised for their friendliness and efficiency, while others, particularly at the front desk, received criticism for rudeness and unprofessional behavior.
Service Speed
Many customers expressed frustration with long wait times for service, especially when appointments were made, indicating a need for improvement in service efficiency.
Honesty and Integrity
Several reviews commend the business for its honesty in service recommendations and pricing, with customers appreciating that unnecessary services were not pushed.
Staff Knowledge
While some staff members were noted for their expertise and ability to explain services clearly, others were criticized for lacking knowledge, leading to customer dissatisfaction.
Overall Experience
The overall sentiment is mixed, with some customers expressing loyalty and satisfaction, while others reported negative experiences that led them to seek services elsewhere.
PP
P
Dec 9, 2025
5.0
Diana Keslar was awesome!
She got me in and out fast!!!
SC
Sam Fisher / Niall Case
Nov 15, 2025
5.0
Great staff, I have been here several times now, 2 times for flats and bought a full set of tires as well, once tried to get an oil change but they were too busy, don't schedule online, call or go in person to schedule. Highly recommend.
LN
Lindy (NowHearThis)
Oct 24, 2025
5.0
Honest good people. And work done right. The price is right too.
DD
Dusty DuVall
Sep 5, 2025
3.0
Basically decent service, but the front desk lady is a complete grouch... Not a happy person... Probably not the best person to have interacting with customers as the face of your business...
EE
Eric
Aug 26, 2025
5.0
I went to my local Goodyear in northglenn yesterday for a standard oil change on my beautiful buick century. I didn't have an appointment but got in and changed in about an hour, I really appreciated it plus small talk with the friendly customer service rep helped out as well. Keep up the good work guys I will be back!
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service offer?
Goodyear Auto Service provides full-service tire and automotive repair, including oil changes and tire services.
Where is Goodyear Auto Service located?
It is located at 10420 Melody Drive, Northglenn, CO 80234-4110, USA.
What are the regular business hours for Goodyear Auto Service?
The service center is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 8:00 AM to 6:00 PM, and closed on Sundays.
Does Goodyear Auto Service offer in-store pickup?
Yes, Goodyear Auto Service offers in-store pickup for customers.
What payment methods are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is Goodyear Auto Service accessible for customers with disabilities?
Yes, the facility has wheelchair accessible entrance, parking, and restrooms.
Can I make an appointment online for services at Goodyear Auto Service?
Yes, appointments can be made online at their reservation website.
Are there any nearby gas stations if I need fuel before or after visiting Goodyear Auto Service?
Yes, there are nearby gas stations such as Conoco and 7-Eleven where you can refuel your vehicle conveniently.
What nearby food options are available around Goodyear Auto Service?
You can find several nearby dining options including Good Times Burgers and Frozen Custard, Redbox (which also has fast food), Atlanta Bread North Glenn, and Le Peep.
If I need auto insurance after servicing my vehicle, are there local providers nearby?
Yes, there are auto insurance agencies nearby such as Shelter Insurance with Jackie Phillips and Janet Behrens.