Business Details
About
Brake ShopAuto Repair ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
Founded in 1990, and now with more than 100 locations, Brakes Plus is in the business of building relationships with our customers, vendors and employees. We are proud to stand behind our philosophy of installing quality products with world-class service at a great price. Come visit us at a Brakes Plus location in Monument today.
Location
Hours
Reviews
4.8
1,389 reviews
5 stars
1,299
4 stars
31
3 stars12
2 stars8
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting Eric's exceptional service.
Pricing
Customers appreciated the reasonable prices and discounts offered, often noting that the service was fairly priced.
Efficiency
Several reviews mentioned quick service and timely completion of repairs, with some customers noting faster than expected turnaround times.
Honesty
Customers valued the transparency and honesty of the staff regarding necessary repairs and pricing, with many feeling they received fair assessments.
Mixed Experiences
While many reviews were positive, some customers reported issues with service execution and communication, leading to dissatisfaction.
- JJJamesNov 15, 20252.0Yeah, they did everything fine, but then they overcharged me with "service fees." I paid $100+ for quick light bulb change thinking the cost was due to rising price of car parts but then I look at receipt and I had been charged me $77 for a 10 min service? All you have to do, is take out the light bulb and put the new one in, that is not a $77 service Yeah, I'll never be coming back in.
- AMA J MNov 15, 20255.0After taking my duramax 2500 to 2 different places to have a front end alignment I had no success at both places. The results at both places were a nightmare. Then I found Kevin at breaks plus. He stated he could get this fixed and align this to the specifications. He did an awesome job! My truck goes down the road and stops like it’s brand new! Kevin and his staff were totally professional and I would recommend them to anyone.
- AGAaron GoodmanNov 14, 20252.0It’s very expensive, they can’t do anything unless everything is within a certain spec, then they have to do this if they perform a certain service, ( etc etc etc ) they charge you $175 for gravity bleeding brakes, literally cracking a valve and waiting for fluid to come out…
- TMTamara MonroeNov 10, 20255.0These guys (specifically Connor and Nolan) went above and beyond to get me closed out. The service was timely as promised and my ride is back to SMOOTH! Nobody likes having to get their car fixed knowing it's going to cost hard earned money, but I would rather spend it here where I'm treated well and know they are reasonably priced. I will happily refer friends and family!
- NLNed LentzNov 7, 20255.0Kevin serviced my customer 2002 Pontiac with expert precision. He explained everything from start to finish and my car drives like a dream now. I highly recommend visiting his store if you have a custom or rare vehicle that needs special attention. Thank you!
Frequently Asked Questions About Brakes Plus
What services does Brakes Plus in Monument, CO offer?
Brakes Plus offers services including wheel alignment, brakes, oil changes, suspension repairs, state inspections at select locations, batteries, wiper blades, vehicle maintenance, air conditioning services, fluid exchange, tune ups, diagnostics, and more.
What are the operating hours for Brakes Plus in Monument, CO?
Brakes Plus is open Monday through Friday from 8:00 AM to 6:00 PM, Saturdays from 8:00 AM to 5:00 PM, and closed on Sundays and major holidays like New Year's Day and Thanksgiving.
Where is Brakes Plus located in Monument, CO?
Brakes Plus is located at 15733 Jackson Creek Pkwy, Monument, CO 80132, USA.
What payment options are accepted at Brakes Plus in Monument?
Brakes Plus accepts American Express, Cash, Discover, Financing options, MasterCard, and Visa for payments.
How can I book a service appointment at Brakes Plus in Monument?
You can make a reservation online by visiting https://www.brakesplus.com/stores/monument/co/0141/
Does Brakes Plus offer any specials or deals?
Yes, Brakes Plus offers specials such as a $99 brake special, brake deals, and oil change specials.
What nearby automotive parts stores are close to Brakes Plus in Monument?
Nearby automotive parts stores include Advance Auto Parts and O'Reilly Auto Parts, both offering car parts and accessories which customers might visit for DIY repairs or part purchases before or after visiting Brakes Plus.
Are there any dining options near Brakes Plus in Monument?
Yes, customers can visit nearby restaurants like Chili's Grill & Bar and Freddy's Frozen Custard & Steakburgers for meals before or after their car service appointments.
Is there a place to handle shipping or courier needs near Brakes Plus?
Yes, the UPS Access Point location is nearby and can be convenient for customers to send or receive packages while visiting Brakes Plus.
Where can I find medical facilities near Brakes Plus in Monument?
Nearby medical facilities include Optum Urgent Care, Colorado Springs Health Partners - Monument, and UCHealth, which could be useful resources should customers need health services in the area.