Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 15777 Jackson Creek Pkwy in Monument offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.5
178 reviews
5 stars
129
4 stars
26
3 stars
12
2 stars
3
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Robert, Kevin, and JP for their exceptional service.
Product Availability
Customers appreciated the wide variety of parts available and the ability to order items online for pickup, although some reported issues with stock levels.
Mixed Experiences
While many reviews highlighted positive interactions, there were notable complaints about poor service and unhelpful staff in certain instances, particularly regarding customer complaints.
Efficiency
Several customers noted quick service and the willingness of staff to assist with installations and diagnostics, enhancing the overall shopping experience.
Store Management
Feedback on management was mixed, with some praising their helpfulness while others reported negative experiences, particularly regarding handling customer complaints.
- CJCasey J4 days ago5.0Great store and very knowledgeable employees. Robert helped me out with crush washers, torque specs and a battery issue. Really fantastic employee.
- ABAntonio BeltranNov 11, 20255.0Go to store for the best in parts.Customer service and automotive knowledge
- DHDave HarrisonNov 8, 20255.0X helped me and was knowledgeable, helpful and friendly, glad to know women in an auto store are so knowledgeable
- PCPikes Peak Sports CardsNov 6, 20255.0Nicole provided awesome customer service! She quickly installed a new battery and had me on my way in minutes. Thank you!
- KTKarla ThompsonNov 5, 20255.0Needed a new battery and Nicole did a fantastic job for me! Answered my questions and installed. Thank you so much Nicole!
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What types of automotive products does Advance Auto Parts in Monument offer?
Advance Auto Parts in Monument stocks new parts and accessories such as batteries, oil filters, brakes, rotors, windshield wipers, air filters, spark plugs, alternators, and A/C recharge kits for all makes and models.
Does Advance Auto Parts install car batteries and windshield wipers?
Yes, Advance Auto Parts offers free installation of car batteries and windshield wipers with purchase. Exclusions may apply.
Can Advance Auto Parts test my car battery or check engine codes?
Yes, team members can test the health of your battery and scan engine codes at no additional charge. However, they cannot charge batteries.
Does Advance Auto Parts recycle used motor oil and batteries?
Yes, they recycle used motor oil and batteries for free. Exclusions may apply.
What are the store hours for Advance Auto Parts in Monument?
The store is open Monday through Saturday from 7:30 AM to 8:00 PM, and Sunday from 9:00 AM to 7:00 PM.
What payment methods are accepted at this Advance Auto Parts store?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Advance Auto Parts offer curbside pickup or in-store shopping?
Yes, this location offers curbside pickup and in-store shopping, along with free onsite services and same day options at most locations.
Are there any automotive repair or parts stores nearby for additional services?
Yes, nearby locations include Brakes Plus (automotive repair and tire services) and O'Reilly Auto Parts, providing you more options for parts and repair needs.
What nearby dining options are available if I visit Advance Auto Parts?
You can enjoy a meal at nearby Chili's Grill & Bar for Mexican cuisine or stop by Freddy's Frozen Custard & Steakburgers for fast food and ice cream.
Are there other useful services close to Advance Auto Parts in Monument?
Yes, nearby services include UPS Access Point for shipping needs, Goodwill for thrift shopping, and Jiffy Lube for oil changes and automotive repair.