AutoZone Auto Parts

4.1
357 reviews
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Business Details

257 E Main St, Montrose, CO
81401, United States
(970) 249-1940
https://www.autozone.com/locations/co/montrose/257-e-main-st.html
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About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone E. Main St. in Montrose, CO is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Montrose, CO or call us at (970) 249-1940.

Details

  • Curbside pickupAvailable

Location

AutoZone Auto Parts
257 E Main St, Montrose, CO
81401, United States

Hours

Reviews

4.1
357 reviews
5 stars
180
4 stars
93
3 stars
35
2 stars
20
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their helpfulness, others, particularly management, have been criticized for poor service and unprofessional behavior.

Staff Knowledge

Many customers appreciate the knowledgeable staff who assist in finding the right parts, although there are instances of staff lacking product knowledge.

Store Environment

The store is generally described as clean and well-stocked, but some customers have reported issues with long wait times and unhelpful staff.

Product Availability

While many customers found the parts they needed in stock, there are complaints about incorrect parts being provided or parts not being available.

Positive Experiences

Several reviews highlight exceptional service from specific employees, indicating that there are standout staff members who provide excellent customer experiences.
  • DD
    D
    Nov 6, 2025
    2.0
    My girlfriend and I stopped at this location to get a back windshield wiper for her car. What should've been a five-minute pitstop was instead an hour-long ordeal. One of the employees, Collin, did his very best to help us, and for that we thank him. The manager, D, was also very helpful and kind, as it was her who ultimately told us they didn't have what we needed, and she kindly directed us to where else we could look for it. This was after 45 minutes of being passed around by employees who very clearly had no idea what they were doing, including them selling us the wrong product twice (one of which was $40) and having to resultantly issue us two refunds. One employee, I believe his name was Morgan, was incredibly rude and needlessly antagonistic to Collin while he was doing his best to help us, and for that I would think that he should probably be reassigned to a back-of-house position, and even that is extremely charitable. Outside of Collin and D, who again were very pleasant and helpful, the lion's share of the employees at this store could probably stand to be reassigned.
  • TM
    Terri Morneau
    Nov 4, 2025
    5.0
    Clean store, employees are helpful. Was able to self checkout
  • DL
    Domingo Lopez
    Oct 23, 2025
    1.0
    Couldn’t show me the right direction to anything he was very mad to every customer. Pointed me to a place an said figure it out pretty much
  • QQ
    Qwerty
    Sep 29, 2025
    4.0
    Parts.
  • JP
    J Powell
    Sep 28, 2025
    5.0
    I stopped into Auto Zone Montrose yesterday to price front wipers.Josh, the parts manager, helped me with getting the blades for my car and he didn't try to up sell me, as I hinted that $ was an issue, right now. Josh also put the blade on for me(no charge). The whole experience was great!
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Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours of AutoZone Auto Parts in Montrose, CO?

AutoZone Auto Parts in Montrose is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.

Where is AutoZone Auto Parts located in Montrose?

It is located at 257 E Main St, Montrose, CO 81401, USA.