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For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Longmont.
Many customers praised the friendly and professional service provided by the staff, particularly highlighting the store manager Elias and his team.
Efficiency
Customers frequently noted the quick service and minimal wait times for oil changes, often completed in under 15 minutes.
Quality Issues
Several reviews mentioned serious concerns regarding service quality, including instances of overfilling oil and poor management of service workflow.
Honesty and Transparency
Some customers appreciated the honesty of the staff regarding necessary services and the lack of pressure to upsell, although there were mixed experiences.
Management Concerns
There were complaints about management practices, including unprofessional behavior and poor handling of customer complaints.
SF
Sarah Farmer
2 days ago
5.0
I had a good experience. Quick service. Great customer service from Steven. They made sure to show me it was full of clean oil and caps were tight. Thank you
PR
Patty Ray
3 days ago
5.0
Had a family emergency and needed to drive my car to Arizona from Colorado so went to get my oil changed and Steven at the Pace & 17th in Longmont was ABSOLUTELY FANTASTIC! He was polite and helpful.
JM
Josie Montes
3 days ago
5.0
Absolutely LOVE it here !! They are always so nice to me and even gave my dog treats at today’s visit !! All the staff was wonderful,Alejandro was awesome to talk to. thank you guys !!
BP
Becky Price
Jan 6, 2026
5.0
I come to Valvoline because they are convenient. Today we forgot my fuel treatment but Anthony tracked me down to make sure I got it done. Steller service!!!
SW
Sue Wright
Jan 5, 2026
5.0
It was such a pleasant experience from the beginning. Elias introduced himself as the manager and was friendly, communicative and knowledgeable. I will, for sure refer his service to everyone I know.