Business Details
About
Car Wash
Each Waterway location offers a combination of car wash services, major brand gasoline, snacks, drinks and other useful merchandise. Each store is set up for convenience, ease of use, speed of service and comfort.
From the beginning, the Waterway concept has remained the same. We locate great neighborhoods; build high-end, distinctive buildings, hire only the best people and deliver uniquely outstanding service, quality and experience.
The Waterway process and technology has been honed over many years to safely, completely and quickly clean cars and serve customers. No one else can guarantee the same high level of personal service, care and attention to detail that comes standard with all Waterway services.
Details
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
Hours
Reviews
3.2
482 reviews
5 stars
189
4 stars
59
3 stars
43
2 stars
50
1 star
141
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers reported dissatisfaction with the quality of cleaning, noting that interiors were often left dirty and not thoroughly vacuumed.
Pricing Issues
Numerous reviews mentioned that prices have increased significantly while the quality of service has declined, leading to perceptions of being overcharged.
Customer Service
Feedback indicated that customer service was often unprofessional, with some customers experiencing rude behavior from staff and management.
Inconsistent Results
Customers frequently noted inconsistency in service quality, with some receiving excellent washes while others felt their cars were inadequately cleaned.
Management Concerns
Several reviews highlighted issues with management, including a lack of accountability and poor handling of customer complaints.
- JJJohnNov 13, 20255.0Spray wash only no brushes. Very effective.
- CSCameron ScheerOct 31, 20253.0Got a Carwash done here and I gotta say, $50 for a full clean is overpriced for the final result. I was reading the reviews and thought I would be able to give a 5 star but unfortunately, not. The amount of dust still leftover, not to mention the spots where it looked like nothing happened, didn't make me happy. The customer service is good don't get me wrong, but I would not spend this amount of money again for having to clean the rest of my car myself. Not to mention, allot more scratches all over my paint that before.
- MBMargaret BlauveltOct 20, 20255.0They did a great job of washing my car and cleaning the interior! I will always go here for an interior clean!
- ASArjun SarathOct 16, 20252.0I paid $50 for a car wash that was supposed to include detailed cleaning of the tires and interiors, but I was quite disappointed with the results. The tire rims were still dirty, and the interior door panels still had visible mud. Honestly, I feel that if I had vacuumed and cleaned the car myself, it would have looked much better. Definitely not worth the price.
- MBMarcela BSep 13, 20251.0I paid $35 for a full service but they left the interior dirty. Im not sure how it works but I thought they would clean inside other than the dust. I drive kids in my car and they leave some food stains or crumbs that were left right there, not too bad but still they left the stains there. I guess Id rather pay $16 somewhere else for self wash and do it myself.
Frequently Asked Questions About Waterway Carwash
What services does Waterway Carwash offer at its Lone Tree location?
Waterway Carwash in Lone Tree offers full-service car wash, major brand gasoline, snacks, drinks, and convenience store facilities, ensuring convenience, speed, and quality customer service.
What are Waterway Carwash's operating hours in Lone Tree?
Waterway Carwash is open Monday through Saturday from 7:30 AM to 7:00 PM, and Sunday from 8:00 AM to 6:00 PM.
Is Waterway Carwash in Lone Tree accessible for people with disabilities?
Yes, the Lone Tree Waterway Carwash location has wheelchair-accessible entrance, parking, seating, and restrooms for customers.
What payment methods are accepted at Waterway Carwash Lone Tree?
Waterway Carwash accepts American Express, Android Pay, Apple Pay, Cash, Check, Diners Club, Discover, MasterCard, Samsung Pay, and Visa as payment options.
How can I contact Waterway Carwash in Lone Tree for customer service?
You can reach Waterway Carwash customer service via email at customerservice@waterway.com or by phone at +1 303-792-0004.
Does Waterway Carwash offer any membership or unlimited wash packages?
Yes, Waterway offers an Unlimited Car Wash Club to brighten the road ahead. Details can be found at https://www.waterway.com/clean-car-club/.
What nearby places can I visit after using Waterway Carwash in Lone Tree?
Near Waterway Carwash, you can visit shopping destinations like Kohl's and Vans, enjoy beauty and spa services at SEPHORA, or relax at Altair Park.
Are there gas stations near Waterway Carwash if I need fuel?
Yes, nearby gas stations include Phillips 66 Gas, Circle K, and Shell, providing convenient fueling options close to Waterway Carwash.
Where can I find financial services near Waterway Carwash in Lone Tree?
Close to Waterway Carwash are several financial institutions, including U.S. Bank, U.S. Bank Mortgage Loan Originator Trip Humphrey, and U.S. Bank ATM for your banking needs.
What is the address of Waterway Carwash in Lone Tree, Colorado?
Waterway Carwash is located at 8640 South Quebec St, Lone Tree, CO 80124, USA.