Feedback on customer service is mixed; some customers praise the friendly staff, while others report rudeness and poor communication.
Quality of Repairs
Many customers express dissatisfaction with the quality of repairs, citing repeated issues and unresolved problems after service.
Pricing Transparency
Numerous reviews mention a lack of transparency in pricing, with customers feeling overcharged or misled about repair costs.
Timeliness
Several customers report delays in service and poor communication regarding the status of their vehicles.
Trustworthiness
There are significant concerns about the honesty of the service provided, with multiple customers feeling they were taken advantage of or scammed.
SV
Shelley Valentine
Oct 26, 2025
5.0
Love this place!!! Great people! Great service!
WM
William Morris
Oct 25, 2025
1.0
They used to be great, but have different people now and everybody is just angry and rude. The last two repairs they couldn't get right the first time so I had to bring it back. But the attitudes now are the worst I've seen in any business in years. Avoid.
Edit: After this service, it had problems that it didn't have before. Took it to a reputable shop, come to find out that they wrecked the serpentine belt by soaking it in oil and the entire engine is an oily mess from the most recent service. Oil change was accomplished without replacing the plug gasket, they just reused the one that was there, slow drip now.
SF
Susan Fischler
Oct 15, 2025
1.0
Hostile owner incompetent repairs
PS
Paula Stolz
Oct 15, 2025
1.0
Brought the car in 3 times, paid a bunch of money, car not fixed. Refuses to give me any of my money back. Car broke down on the highway because of their work. He told me to go ahead and write a bad review and take him to small claims court. AVOID this place at all cost.
LB
Linda Barber
Sep 17, 2025
1.0
I had maintenance required notification, so I scheduled an oil change using coupon. Coupon should go to Wounded Warrior Project, but is printed as Wounded Warrior Foundation. I informed the manager Cody Vasquez, but he wasn't concerned. Then I noticed an oil leak under my car and was told it was due to a defective filter. I would think defective materials would be ruled out before you release the car. I don't trust this company, as my check, which I made out to Wounded Warrior Project has yet to be cashed after a month. Let's talk professionalism! Apparently, the owner Kenneth Scholl feels entitled to text you images via text from an unknown number, instead of contacting you by phone. After I blocked the text, he then called me under some kind of influence because his words were slurred. I explained that I had already contacted Val Pak and she acknowledged the error on the coupon and apologized. He however, resorted to name calling without taking any ownership or accountability. I suggested he work more closely with the vendor he hired, if he wanted to avoid errors on his coupons. The call ended with Mr. Scholl under some kind of influence, slurring his speech, calling me names like an
elementary school child. He could definitely benefit from a course in conflict resolution. See enclosed image clearly
indicating charity as Wounded Warrior Foundation as recipient of donation for oil change.
Update: This business was contacted 10/1/25, re missing checks and assured WWP they would be remitted in the next few days. As of 10/29/25, my check has yet to be cashed! My car was serviced 8/27/25. I do not recommend this business!
Frequently Asked Questions About Littleton Auto Repair
How often should I get an oil change?
The frequency of oil changes varies by vehicle. Generally, it's recommended to change your oil every 3,000 to 7,500 miles. However, this range can differ based on your specific vehicle model and the type of oil used. It's best to consult your vehicle's manual for the manufacturer's recommended oil change interval.
Why is my check engine light on?
The check engine light can illuminate for various reasons, ranging from minor issues like a loose gas cap to more serious engine problems. To accurately determine the cause, it's advisable to have a diagnostic scan performed. This will help identify the specific issue triggering the warning light.
What should I do if my car starts making a strange noise?
When your vehicle produces unusual noises, it's often an indicator of a developing problem. We recommend having your car inspected promptly by a professional. Addressing the issue early can prevent it from worsening and potentially save you from more costly repairs in the future.
How do I know if I need new brakes?
Several signs may indicate the need for brake replacement. These include hearing squeaking or grinding noises when braking, experiencing longer stopping distances, or feeling a soft or spongy brake pedal. If you notice any of these symptoms, it's advisable to have your brakes inspected by a professional.
Why is my car overheating?
Car overheating can be caused by several factors. Common reasons include low coolant levels, a malfunctioning thermostat, or a faulty water pump. If your vehicle is overheating, it's important to have it examined by a professional to diagnose and address the specific cause.
How often should I rotate my tires?
Tire rotation is typically recommended every 5,000 to 8,000 miles. Regular rotation helps confirm even wear across all tires, which can extend their lifespan and maintain optimal vehicle performance. However, exact intervals may vary, so it's best to consult your vehicle's manual for specific recommendations.
What's the difference between synthetic and conventional oil?
Synthetic oil offers several advantages over conventional oil. It typically lasts longer and performs better in extreme temperature conditions. However, synthetic oil is generally more expensive. The choice between the two often depends on your vehicle's requirements and your driving habits.
Do I really need to follow the manufacturer's maintenance schedule?
Adhering to the manufacturer's maintenance schedule is highly recommended. It helps prevent major mechanical issues and secures your vehicle's performance.
Why is my steering wheel shaking?
A shaking steering wheel can be caused by several issues. Common culprits include unbalanced tires, wheel alignment problems, or brake system issues. For your safety and comfort, it's important to have this symptom professionally diagnosed and addressed.
How can I improve my car's fuel efficiency?
Several factors can contribute to improved fuel efficiency. Regular vehicle maintenance, proper tire inflation, and smooth driving habits are all effective ways to enhance your vehicle's fuel economy. These practices not only save you money but also contribute to your vehicle's longevity.
What services does Littleton Auto Repair offer?
Littleton Auto Repair provides auto repair services, body shop work, and collision repair to the Littleton, CO area.
What are the operating hours of Littleton Auto Repair?
Littleton Auto Repair is open Monday through Friday from 7:30 AM to 5:30 PM, and Saturday from 8:00 AM to 4:00 PM. It is closed on Sundays and several holidays.
Do I need an appointment to visit Littleton Auto Repair?
Appointments are preferred, but walk-ins are also welcome at Littleton Auto Repair.
Which vehicle brands does Littleton Auto Repair service?
Littleton Auto Repair services a variety of vehicle brands including Audi, BMW, Chevrolet, Dodge, Ford, Honda, Hyundai, Jeep, Kia, Nissan, and Toyota.
What payment options are accepted at Littleton Auto Repair?
Littleton Auto Repair accepts American Express, Cash, Check, Discover, Financing, MasterCard, and Visa.
What languages are spoken at Littleton Auto Repair?
The staff at Littleton Auto Repair can assist customers in English and Spanish.
Can I get a free estimate at Littleton Auto Repair?
Yes, Littleton Auto Repair offers free estimates. You can call them today or visit their website for more information.
Are there any nearby restaurants where I can eat while waiting for my car repair at Littleton Auto Repair?
Yes, nearby restaurants include The Rabbit Hole Cafe LLC and Coal Mine Kitchen, where you can enjoy a meal while your car is being serviced.
Is there a nearby driving school to improve my driving skills near Littleton Auto Repair?
Yes, Peak Drivers Ed and Community Driving School are nearby, perfect if you're looking to improve your driving skills before or after your visit.
Are there entertainment or fitness options near Littleton Auto Repair?
Nearby you can find fitness options like J-Range Training and SassiFit Dance Fitness, as well as entertainment venues like moxYcello Distillery and Coal Mine Ave. Brewing Co.