Mixed reviews on customer service; some praised staff for being friendly and accommodating, while others reported rude and unprofessional behavior.
Timeliness
Many customers appreciated the quick service, especially in urgent situations, but some experienced long wait times and poor communication regarding appointments.
Quality of Work
While some customers were satisfied with the repairs and services provided, others reported issues with incomplete work and lack of attention to detail.
Honesty and Transparency
Several reviews highlighted concerns about upselling and transparency regarding necessary repairs, with some customers feeling misled about costs and services.
Cleanliness and Environment
The shop was generally noted as clean and well-maintained, contributing positively to the customer experience.
CM
Cori Mann
Oct 8, 2025
5.0
I was really worried when I walked into the shop this morning. I've had 2 people tell me that they have had bad experiences at OTHER Goodyear locations recently. But my experience was completely different! The staff was very friendly. They knew who I was as I walked in for my appointment because they had reviewed the schedule beforehand for the day. They got me in BEFORE my appointment time. They didn't push me to do any extra work. The shop was clean, well-stocked with beverages, and had plenty of seating. I'm impressed!
SR
Shelbi Roussa
Aug 25, 2025
5.0
I came in with only 14 psi in my tire and needed it checked out. Initially he said they had so many appointments coming in that moment and I’d have to drop off for a couple hours and come back but I had to get my kid from school a couple hours from then, and actually live all the way in Sedalia. He said he would just squeeze me in because he didn’t want me driving on a tire with a nail, I had my toddler daughter with me. Got me patched up in less than an hour and was extremely considerate
and kind!!! Thank you so much, Reed!!
KM
Kelly Moore
Aug 19, 2025
5.0
Had the best experience. Needed a nail removed from tire. Quick service and they were so kind to me and my kids I had with me. Even gave us .25 cents to get some gum balls from the machine. We will be back.
CC
Chris
Jul 25, 2025
5.0
I had a dead car battery and Joey helped me out right away. Even though the shop was busy, he took the time to change the battery and got me going in a timely manner.
BR
Brittany Reder
Jul 15, 2025
1.0
I broke down stranded right in front of their shop and went in and asked for help and was denied!!!! This happened on 7/15 between 2-3pm on Tuesday. Me - A woman with a small child and 95 degrees out went in and asked for help and not one of them would come out and help me. I was told we're too busy. I couldn't believe it!!! I stormed out and said you're not good guys. The guy in a smirky comment back to me said we are good guys!!! What??? unbelievable!!! Aren't good guys supposed to help a woman stranded with their child on the side of the road??? How dare you say that to me after refusing me help. This interaction happened with Joey M. service manager and Bald guy. not one single guy helped me or even attempted or offered. These are not real men!!! Take your car somewhere else where it can be worked on by real men.
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service offer?
Goodyear Auto Service offers full-service tire and automotive repair services including oil changes and general auto repairs.
Where is Goodyear Auto Service located?
It is located at 5071 South Jellison Way, Littleton, CO 80123-7306, USA.
What are the operating hours of Goodyear Auto Service?
The center is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and closed on Sunday.
Does Goodyear Auto Service offer in-store pickup services?
Yes, in-store pickup is available at Goodyear Auto Service.
What payment methods are accepted at Goodyear Auto Service?
Payments can be made using American Express, Visa, MasterCard, Discover, cash, or check.
Is Goodyear Auto Service wheelchair accessible?
Yes, the facility has a wheelchair accessible entrance and restroom.
How can I make an appointment at Goodyear Auto Service?
You can make an appointment online via their reservation page at https://www.goodyearautoservice.com/en-US/make-appointment.
What nearby places can I visit while at Goodyear Auto Service?
Nearby, you can visit Starbucks for coffee, King Soopers Fuel Center for gas and convenience items, and Burger King for a quick meal before or after your service.
Are there convenient food options near Goodyear Auto Service?
Yes, nearby fast food options include Taco Bell, Subway, Domino's Pizza, and Dunkin'.
What nearby services complement an auto service visit at Goodyear Auto Service?
You can find car wash and detailing services at Denver Mobile Car Wash nearby, as well as ATM services at The Exchange Network and Coinstar.