Enterprise Rent-A-Car

4.1
474 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Lakewood, CO? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Lakewood location today.

Location

Enterprise Rent-A-Car
8200 W Colfax Ave, Lakewood, CO
80214, United States

Hours

Reviews

4.1
474 reviews
5 stars
313
4 stars
45
3 stars
23
2 stars
17
1 star
76

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly, professional, and helpful staff, highlighting their efficiency and willingness to assist.

Reservation Issues

Several reviews mentioned problems with honoring reservations, including unavailability of reserved vehicles and poor communication regarding changes.

Vehicle Condition

Feedback varied on vehicle quality, with some customers noting clean and well-maintained cars, while others reported issues like low oil and unpleasant odors.

Quick Process

Customers appreciated the fast check-in and check-out processes, often completing rentals in under 15 minutes.

Overall Satisfaction

Despite some negative experiences, many customers expressed high satisfaction with their overall rental experience and indicated they would return.
  • GD
    Gerald Davis
    Oct 18, 2025
    5.0
    Enterprise has proven to the best for me. First of all they understand you just may need a way to get there since you're renting a vehicle and is known for picking you up. They also keep it easy and simple in the transaction. Thanks Enterprise.
  • LG
    Lindsey Gross
    Oct 15, 2025
    5.0
    Every employee I encountered at this location was friendly, professional, courteous and very helpful. Highly recommend for your rental!
  • DD
    Danny Davidson
    Oct 14, 2025
    5.0
    Great
  • SE
    Samson Eligio
    Oct 11, 2025
    5.0
    The person behind the counter was personable. I haven't rented a vehicle from the company for quite sometime and forgot how quick the process was to pick up the car. I got a slight upgrade from what I reserved but only because I assumed they didn't have my reservation choice. Overall, I'd rent there again.
  • HM
    Helena Mulle
    Oct 6, 2025
    1.0
    Extremely Disappointing Experience and Poor Customer Service. I made a reservation well in advance for a 6+ seat vehicle. However, when I arrived at the scheduled time to pick it up, I was told that there were no vehicles available—only a small 5-seat sedan. I pointed out that there were multiple larger vehicles clearly visible in the lot, including the exact make and model I had reserved. The representative informed me those vehicles were not available because they were already reserved—despite the fact that I had also made a reservation. The representative barely looked up from his desk, offered no apology, explanation, or assistance in resolving the issue. To make matters worse, I received no email, text, or voicemail notifying me in advance that my reservation couldn’t be honored, which would have saved me a wasted trip and a lot of unnecessary stress. This was a terrible customer service experience, a complete waste of my time, and extremely frustrating.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Lakewood?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury vehicles to meet various rental needs.

What are the business hours for Enterprise Rent-A-Car in Lakewood?

The Lakewood location is open Monday to Friday from 7:30 AM to 6:00 PM, Saturdays from 9:00 AM to 12:00 PM, and closed on Sundays.