Enterprise Rent-A-Car

4.1
478 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Lakewood, CO? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Lakewood location today.

Location

Enterprise Rent-A-Car
8200 W Colfax Ave, Lakewood, CO
80214, United States

Hours

Reviews

4.1
478 reviews
5 stars
316
4 stars
45
3 stars
23
2 stars
17
1 star
77

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and efficient, with several specific mentions of employees going above and beyond to assist.

Reservation Issues

Several reviews highlighted problems with honoring reservations, including unavailability of reserved vehicles and poor communication regarding changes.

Mixed Experiences

While many customers had positive experiences, there were notable complaints about vehicle conditions and customer service failures, indicating inconsistency in service quality.

Quick Process

Customers frequently noted the fast and efficient rental process, with many reporting minimal wait times for pickup and drop-off.
  • MM
    Mike
    Dec 27, 2025
    1.0
    Wow! I am a loyal Enterprise customer, but will be rethinking it after my experience with Salem (manager). Very dismissive and exerted his power over the customer with a weird sense of joy and meanness that even his fellow employees (Pete?) were on to and tried to reason with him. He refused to rent a vehicle he had promised me and instead, the vehicle went unrented at the close of the day. I can’t imagine Enterprise staying in business with employees like this that intentionally do not rent vehicles and let them sit there instead. My wife even tried talking to him and she couldn’t believe his attitude toward her. My teens (who witnessed Salem’s behavior) asked me if there was something wrong with him because they didn’t think someone in his position would ever go out of their way to be intentionally mean. There is a lot to the story but I am hoping someone from Enterprise sees this and starts paying attention. Mine isn’t the only review like this. He is cancerous to your other employees and will alienate future generations of customers just because he wants to exert his power trip over people. Again, the other employees were even shocked. You may want to just ask around. I think you will be surprised. Mike. Enterprise number WX3JHZW.
  • MM
    Manuel Mendoza
    Dec 10, 2025
    5.0
    Great experience renting from here while my car was in the shop. Guys who work here are friendly and well prepared. Got me into a car super quickly, and the process for swapping out into another car and ultimately then dropping it off was super fast as well.
  • GD
    Gerald Davis
    Oct 18, 2025
    5.0
    Enterprise has proven to the best for me. First of all they understand you just may need a way to get there since you're renting a vehicle and is known for picking you up. They also keep it easy and simple in the transaction. Thanks Enterprise.
  • LG
    Lindsey Gross
    Oct 15, 2025
    5.0
    Every employee I encountered at this location was friendly, professional, courteous and very helpful. Highly recommend for your rental!
  • SE
    Samson Eligio
    Oct 11, 2025
    5.0
    The person behind the counter was personable. I haven't rented a vehicle from the company for quite sometime and forgot how quick the process was to pick up the car. I got a slight upgrade from what I reserved but only because I assumed they didn't have my reservation choice. Overall, I'd rent there again.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Lakewood?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury vehicles to meet various rental needs.

What are the business hours for Enterprise Rent-A-Car in Lakewood?

The Lakewood location is open Monday to Friday from 7:30 AM to 6:00 PM, Saturdays from 9:00 AM to 12:00 PM, and closed on Sundays.