Need a rental car in Lakewood, CO? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Lakewood South location today.
Many customers praised the friendly and helpful staff, highlighting their professionalism and efficiency during the rental process.
Car Availability
Several reviews indicated issues with car availability, including instances where customers arrived to find no cars available despite having reservations.
Cleanliness and Maintenance
Customers generally reported that the cars were clean and well-maintained, although there were some complaints about specific maintenance issues.
Reservation Issues
Multiple customers experienced problems with their reservations, including being given the wrong car or having their reservations canceled without notice.
Overall Experience
While many customers had positive experiences, there were significant complaints regarding service inconsistencies and communication issues.
SW
shawn winkinhofer
3 days ago
2.0
I am about 50 years old and have been a loyal customer of Enterprise all my life up until now. It has been the only rental car company I have ever used if I have a choice. Recently, I have had a very difficult time getting my bill corrected by the 1050 s Wadsworth location in Colorado. The manager, Jessica, advised me that I would not have to bring the car back when my secondary insurance kicked, in at a lower rate, and she would adjust the pricing, from that date, for the same vehicle instead of me physically coming in. However, she never did and I never thought I would have to follow up to make sure she did what she promised. When I discovered the problem she did advise that it would be taken care of and the adjustment would be made. I called a few times to follow up and was put on hold for a very long time, one time for 30 minutes, without answer. Eventually, I was told they were slammed and to call back at a different time. So I did. When I called back a couple days later, Jessica no longer worked at the branch and I was advised that the area manager, Ryan Gomass, was going to take care of it and there were notes for him. Well, I have called back several times and they will not give me his phone number and he will not call me back. I even have a voicemail of Jessica advising the adjustment would be made. Not sure why they cannot take care of this and am very disappointed. I trusted that Enterprise would take care of their customer but apparently I am wrong. Being blown off as a long time customer is not acceptable customer service. I will be avoiding them in the future.
DS
Danny Smith
Jan 2, 2026
5.0
What a great place with a great staff that made sure the drive I made was safe but also affordable. Thanks enterprise!!
HM
Honest Man
Dec 31, 2025
5.0
Based on my last experience with Enterprise Rent-A-Car, I can heartily recommend them. Very friendly and competent staff, who all spoke perfect English. Nice clean cars at a fair price.
AR
Andrew Romoda
Dec 10, 2025
5.0
Great price and car for my budget. The team was helpful and friendly all the way through. I looked at five other rental businesses before I chose Enterprise, but I’m going directly to them first, next time.
RR
Rebecca
Nov 25, 2025
5.0
this location has the most wonderful, kind, helpful, patient humans working here. I can not say enough good things about the quality of my experiences with these guys and gals. they make needing a rental for when your car is in the shop suck immensely less. always friendly, approachable, the cars are always tip top clean. its nice to go somewhere folks seem eager and sincere in wanting to help you and where you can tell they enjoy working with one another and the work that they do. I can not recommend them enough. will return.