AutoZone Auto Parts

4.3
350 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone S Public Rd in Lafayette, CO is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Lafayette, CO or call us at (303) 665-9000.

Details

  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1310 S Public Rd, Lafayette, CO
80026, United States

Hours

Reviews

4.3
350 reviews
5 stars
244
4 stars
46
3 stars
14
2 stars
10
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, with staff being unhelpful, rude, or lacking knowledge about products.

Product Availability

Customers expressed frustration over incorrect pricing and unavailability of certain products, leading to dissatisfaction.

Positive Staff Experiences

Despite negative feedback, several reviews highlighted individual employees who provided excellent service and went above and beyond to assist customers.

Store Management Issues

Multiple reviews mentioned unprofessional behavior from management, including rudeness and failure to address customer concerns.

Mixed Experiences

While some customers had positive experiences, many others reported significant issues, indicating inconsistency in service quality.
  • PS
    Parker Sullivan
    Nov 2, 2025
    1.0
    Absolutely rude workers, and they gave me the wrong product. I walked in and the employee (woman probably 20-30) gave me a snarky attitude. Started with an attitude and then gave me double platinum spark plugs when I payed for iridium. Noticed when I got home so I called, then they told me the packaging was wrong and they were indeed iridium. Unboxed one to find that they were NOT iridium. Then I came in to the store and as soon as they saw me walk in they immediately went to the back and got iridiums. They knew they did me wrong and didn’t apologize or offer any remorse when I had to take an extra half hour to go back and get the right ones because of their mistake.
  • DW
    Dre William
    Sep 28, 2025
    1.0
    Bad services 😑 😒
  • RE
    Roberto Enriquez
    Sep 6, 2025
    1.0
    30 year buying there. Today I tried to recicle my oil, the two Kids working there told me they do not take it anymore. Sad to hear. Why would by oil there, if they do not take it back. Perhaps napa or OReilly will.
  • AM
    Anne Mayer
    Aug 24, 2025
    2.0
    Excellent selection and good DISPLAY prices. Got three things. Two rang up with higher prices than were displayed or online, one almost 50% higher end the other a dollar higher. Only caught it because total was higher than expected. When I came back to fix it staff didn't seem surprised and never apologized. Mistakes happened and I appreciate honoring the display/online price but felt shady and they did a price override so next customer will get the same, wrong, price they charged me.
  • TL
    Ted LLamma
    Aug 6, 2025
    1.0
    Employees here know nothing about cars or maintenance.I wouldn’t even let them install a battery if I were you.

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours for AutoZone Auto Parts in Lafayette, CO?

AutoZone Auto Parts in Lafayette is open Monday to Thursday from 7:30 AM to 9:00 PM, Friday from 7:30 AM to 8:00 PM, and Saturday to Sunday from 8:00 AM to 8:00 PM (Saturday) and 8:00 AM to 7:00 PM (Sunday).

Does AutoZone in Lafayette offer in-store pickup and same day delivery services?

Yes, AutoZone in Lafayette offers both in-store pickup and same day delivery services for your convenience.