Business Details
About
Car Wash
Part of the country's largest express car wash network, Take 5 Car Wash in Highlands Ranch offers a variety of wash options to get your vehicle squeaky clean. Pro5 washes powered by Armor All Professional include Tire Shine and Ceramic Shield for maximum shine and protection through all seasons and elements. Enjoy free vacuums and the complimentary Pro5 Detail Center including microfiber towels as well as glass and interior cleaners by Armor All Professional to get your interior sparkling like your exterior. For the best value, join Take 5 Unlimited to wash as often as you want across the entire Take 5 Car Wash network!
Details
- DebitAvailable
Location
Hours
Reviews
4.3
1,345 reviews
5 stars
926
4 stars
157
3 stars
89
2 stars
48
1 star
125
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers reported a decline in service quality and efficiency following recent management changes and layout adjustments.
Wait Times
Frequent complaints about long wait times, often exceeding 20 minutes due to operational inefficiencies and equipment issues.
Customer Service
While some staff members received praise for their friendliness and helpfulness, there were notable instances of poor customer service experiences reported.
Equipment Issues
Customers expressed frustration with new equipment not functioning properly, leading to inadequate washes and additional complaints about maintenance.
Fraud Concerns
Several reviews highlighted issues with unauthorized charges and poor communication regarding membership cancellations.
- JJJasonJan 4, 20261.0Very poor experience. They made “upgrades” recently, but now it takes a very long time to get your car washed. They only have one of the two lanes open, and it always breaks down. You basically just sit in line for 15+ minutes at a dead stop waiting for them to fix it every time.
- TGThe Fish n Chips GuyDec 31, 20251.0You can keep changing your name, but it doesn’t change the fact that this is the worst car wash set up ever! Your wash keeps breaking. What am I paying for?! do yourself a huge favor and go somewhere else!!
- BPBart PetersDec 20, 20253.0I have been coming here for years, but now they have changed the layout of how you pay and enter. It’s very inefficient. You will spend at least an extra 10 minutes waiting in line when you should not have to.
- RHRJ HDec 16, 20252.0I was hoping that the new equipment would have eliminated the zebra strips of dirt and would actually wash the bird crap off the hood of my car. The owners probably paid hundreds of thousands of dollars on this new equipment, but it’s just not adjusted properly yet. Back to hand washing again I guess. How frustrating when all you need is a quick, quality car wash close to home! You should offer quality control towel-offs of the cars coming out of the wash for free for a period of time to determine where your new equipment is falling short, and then actually follow through and have the necessary adjustments made. I have been going to this car wash under different owners since 2002.
- DDDan DDec 13, 20251.0Used to be a pretty decent Car Wash, but due to new management, good employees leaving and a takeover by a different car wash company, service and quality has gone downhill in the past month. 15 minutes out in the street waiting in line for a car wash that only has one tunnel open and with different gate locations. The new owners should have done their homework better and left the gates where they were and got the number one register working or install the new one on the other side of the gate instead of having everybody bottleneck into a dual gate system that my pickup truck won't even fit through in 1 turn anymore. They should have stayed closed until all construction was done. The new layout will be their downfall and unfortunately good employees will take the rap for that.