Enterprise Rent-A-Car

4.3
378 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Highlands Ranch, CO? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Town Center Dr. location today.

Location

Enterprise Rent-A-Car
9139 Commerce Center Cir, Highlands Ranch, CO
80129, United States

Hours

Reviews

4.3
378 reviews
5 stars
283
4 stars
30
3 stars
12
2 stars
8
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their professionalism and efficiency.

Vehicle Condition

Several reviews mentioned issues with the cleanliness and maintenance of the rental cars, including mechanical problems and unclean interiors.

Reservation Issues

Customers reported problems with vehicle availability and receiving different cars than what was reserved, leading to frustration.

Insurance Concerns

There were complaints about unclear insurance policies and unexpected charges, causing dissatisfaction among customers.
  • DH
    Darrell Hougen
    Jan 4, 2026
    5.0
    The service was friendly and professional. The car was also of good quality, worked well, and didn't smell. I should point out that the car wasn't completely full of gas when I picked it up, so that should have been checked more diligently.
  • RL
    Rachel Lee
    Dec 8, 2025
    5.0
    Reed was easy to work with on a busy Monday! He was professional, friendly, and made this process easy and fast! He was so nice and made sure I got an equivalent vehicle to what I drive while my car is in the shop. Recommend this shop 100%.
  • JW
    Jeff Winks
    Dec 5, 2025
    5.0
    Car was better than expected. Great customer service!
  • MN
    Matthew Nelson
    Nov 28, 2025
    1.0
    I wasn’t going to leave a review. But since I have now had a second poor experience I will. I have a rental car referral through my insurance to enterprise, and I’ve used them before. But now I’m irritated. I have been arguing with them about their insurance. They say it’s “Optional”. But if you don’t get their insurance, and anything happens to their rental while in your care. You have to pay them “loss of use” which is about $100 a day. (Rentals are only 50-90 a day) So they are making money off that. All state insurance will cover my rental if it gets damaged, but they will not cover the loss of use fee. So unless you pay an additional $20-25 a day for their private insurance. You will essentially be signing a blank check with them. Now, over a month later, their manager emails me to follow up. I responded that I’m upset that they do their customers like that. So he calls me. He tells me that it’s optional coverage and I can certainly take the liability if I so choose. I don’t have to pay the Daily fee. I tried repeatedly to tell him I think it’s wrong to require such a price, and or to have an individual assume such a responsibility. He replied with “as long as you aren’t at fault, and you get the other persons insurance, it will be ok” There is no care from Mr. Kowalski. No regard for the well being of the customer. As a whole, I will never use Enterprise Rent-A-Car again, there is too many other good options. You’ve lost a customer.
  • DR
    Dale Richards
    Nov 17, 2025
    1.0
    Terrible experience at this location. The first car they gave me had extremely warped brake pads. I then took the car back to swap out. The replacement cars engine overheated on me. When I brought that one back to get swapped out again, they brought me the first car with warped rotors. (No attention to the safety of the vehicles they are giving there customers.) after trying to get an upgrade to car that works they weren’t willing to work with me and instead made me drive to another location 30 minutes away.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Highlands Ranch, CO?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.

Where is the Enterprise Rent-A-Car location in Highlands Ranch?

The location is at 9139 Commerce Center Cir, Highlands Ranch, CO 80129, USA.