National Car Rental

Reviews

• BC

  Brittany Conway

  Dec 19, 2025
  1.0
  If I could give 0 stars I would. The staff is sick. We exchanged a car that was desperately in need of major repairs. The hood pops open while driving because it won’t stay shut, there was a loose flap that was scrapping the tires and brakes causing this screeching sound, and clearly causing an issue with the breaks. They were extremely reluctant to help but did once they were threatened with attorneys. We ended up needing to return back to search for a missing wallet, only to learn that the car was back on the lot to be rented. On this mountain with the incoming snow I find it extremely dangerous to rent this vehicle to another family. Do not use them. And if you need help don’t count on Phyllis to assist unless you have attorneys on standby.
• KO

  Kelly Opipari

  Jul 24, 2024
  5.0
  Incredibly helpful agent with a good sense of humor. So glad I chose to drop off the car here. Luke was the manager we worked with.
• RS

  Ryan Schweikert

  Mar 18, 2023
  5.0
  It was an absolute pleasure to work with Luke Hayden. He completely turned around our otherwise-poor experience with Enterprise Roadside assistance and went above and beyond to make sure we had the appropriate vehicle for a cross-state road trip. One of the best customer service experiences I’ve had - call and ask for Luke.
• CB

  Chris B

  Sep 12, 2019
  5.0
  Indy Airport is the best and getting to National is close and easy. Car selection in the Emerald Aisle was plentiful and we had no issues even with a late arrival time. We use National whenever we visit as well as all the other places we go including North Carolina, Hawaii and Las Vegas. Never had a bad experience.

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