Enterprise Rent-A-Car

Reviews

• SA

  sally austen

  Oct 20, 2025
  1.0
  Avon, CO 81632...NI cars despite prior check- in with full documents and cc. Manager LIED, stating airport location, 38 miles away, couldn't help as closing in 15 minutes and no cars. Complete BS. It had cars and closed 4 hours after location where my pickup scheduled. If course it took over an hour to reach in the wrong direction after begging for a ride from 3rd party. No accommodation for either inconvenience or insolence. I reserved an SUV, ended up with totally unsuitable 2WD car even after receiving a winter weather alert suggesting an upgrade to "safer" car. Despite contract clearing noting return location, the so- called manager tried to charge for the drop off, displayed his temper by slamming every door, tailgate and interior doors with tooth jarring violence. Claimed he had never LIED about availability of cars or pretended those in lit need service he was too lazy to perform near closing time at his facility. Gave new meaning to misogyny. Nice. Great way for 5'3, ,110lb , 73year old woman to feel "safe". NOT!!!?? I can't say enough bad things about Enterprise, the Avon CO location, the telephone Customer Service representative that made empty promises just to clear a call Stay away. Fund any existing alternatives. Never believe them Sadly, this is the only rental car location in my small town: VAIL CO. If I could give them negative stars it would still be too many
• JP

  Jean Philben

  Oct 2, 2025
  5.0
  Great customer service and great little car!
• EB

  Edward Baney

  Sep 22, 2025
  5.0
  Probably the best rental experience I've had in ten years. Quick and easy.
• EK

  elizabeth kennedy

  Aug 4, 2025
  5.0
  I'm fairly new to car rentals. I chose Enterprise because they provided me a car in the past when my car was hit by another vehicle, and I needed a loaner. That process was seamless, and this one was, as well. The pick-up and drop-off was easy, location very convenient, and the car was very clean and comfortable. I even got a free upgrade. The price was exactly as stated. I will use Enterprise again, as they have proven themselves reliable and trustworthy.
• CF

  C W F

  Jul 10, 2025
  5.0
  Great value - clean vehicle - nice staff

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